Software QA/ Desktop Support

OLEKSII KASIANOV

SOFTWARE QA ENGINEER/ DESKTOP SUPPORT

WALTHAM, MA

******.*******@*****.***

CELL. 617-***-****

SUMMARY:

Knowledge of Software Development Life Cycle, QA Methodologies and Tools

Proficient in software issues identification and documentation

Excellent decision-making and problem-solving skills

Good experience in desktop support

Experience in performing clerical and administrative tasks and providing excellent customer support

Remarkable ability to communicate clearly and professionally with co-workers and customers

Experience working with Salesforce

EXPERIENCE

OCT 2016 - PRESENT Collective Learning Waltham, MA

JUNIOR QA ENGINEER/INTERNSHIP

Performed manual functional testing for web, mobile and desktop applications

Took part of a team with departments in different timing zone

Practice in XP Agile

DEC 2015 - PRESENT ICT Company Boston, MA

HARDWARE QA/TECHNICAL SUPPORT/WAREHOUSE MANAGER

Performed manual functional testing of internal corporate tool (web application)

Provided UX feedback and suggestions on design

Computer Diagnostics and Repair

Acted as responsible manager and main QA engineer in a large project related to wireless printers testing

Executed primary hardware audit

Forklift driver/ Hand jack

Processed corporate DB

Hardware repairing (Laptop, Desktop, Peripheral equipment)

Warehouse organization

Manufacture knowledge

Shipping, packing, logistic

Mentoring/training of new staff

Communicated with sales department

MAR 2015 - DEC 2015

FOREMAN

Communicated with customers

Executed major part of paperwork

Scheduled jobs

Determined prices and discount rates

Managed a team of 5 movers

Seven Moving

Boston, MA

JAN 2014 - FEB 2015

Corewide

Kharkov, Ukraine

JUNIOR QA ENGINEER

Performed manual functional testing for web, mobile and desktop applications

Performed build validation testing (smoke/regression)

Took part in project planning and task estimation sessions

Conducted knowledge-transfer sessions (QA workflows)

Projects:

DEС 2016 - PRESENT CD Projekt RED (GWENT) Boston, MA

Took part in Beta-testing of the game

Identifying and reporting bugs to developer web-site

Manual testing

Took part in developer party “Break the server”

APR 2016 - DEC 2016 ICT Company (Zebra Wireless Printer) Malden, MA

Separated over 9000 printers by part numbers and specs

Made test for all of printers

Separated and prepared for sale grade A printers

Broken printers were fixed and prepared for sale

Damaged printers were recycled

SKILLS, TOOLS & TECHNOLOGIES

Software Testing skills:

Test design and execution

Web/desktop/mobile functional testing (black box)

Smoke and regression testing

Installation testing

Compatibility testing

Integration testing

User acceptance testing

Exploratory testing

Documentation testing

Hardware testing requirements analysis

Management skills:

Managing Teams (up to 5 persons)

Project Planning

Tasks Decomposition and Estimation Scheduling

Business Correspondence

Team Building

Motivation

Leadership

Mentoring

Tools:

Jira

Bugzilla

TestRail

QuickBooks

Wiki

Google Docs

Word

Excel

Processes and methodologies:

Agile (Scrum, XP, Lean, TDD, FDD)

Kanban

Waterfall

OS: MS Windows NT, 2000, 7, 8.1, Apple iOS, Google, Android

EDUCATION:

2009 – 2013 Kharkov National Pedagogical University of Gregory Skovoroda

BS In Linguistics science

Kharkov, Ukraine

EXTRA INFORMATION:

Languages: English (advanced), Russian (native), Ukrainian (native)

Driver license: Yes

Work authorization: Yes

SSN: Yes

Hobbies: Historical medieval battle, martial arts, alpine skiing, music, horse riding, video games, historical and fantasy fiction.

Contact this candidate