Administrative Assistant Customer Service

Anlinda Y. Knight

** ******* ******

Bloomfield, CT 06002

860-***-**** (Phone)

PROFESSIONAL EXPERIENCE

City of Hartford Police Department November 2001 to July 2016

Senior Administrative Assistant

Positions and Departments:

Internal Affairs Division Professional Standards Bureau- Sr. Administrative Assistant Fiscal Management & Budget- Accounting Administrative Assist AR/AP Invoicing, Cash Receipts/Bank Deposits, Prepared payroll

Responded to vendor, auditors and employee inquiries regarding invoicing

Employee Background Unit - Secretary

Human Resources – Workers Compensation Coordinator

Executive Assistant to the Chief of Police

Senior level administrative assistant experienced office manager

Scheduled meetings and managed calendars for executive personnel

Maintained departmental communications related files and data bases

Reconciled travel expense reports for reimbursements

Used computerized accounting systems and excel to maintain accurate financial records

Responsible for departmental invoicing and statements for police services

Prepared departmental payroll for police private job services

Responsible for all facility management tasks: ordering supplies, purchasing computers, phones, maintained office equipment

Demonstrated ability in time management

Multi-tasking and prioritization of daily activities

Strong attention to detail for accuracy in completing assignments

Exceptional ability to communicate with all staffing levels, providing support for completing departmental tasks and projects

Professional demeanor in completing tasks requiring high levels of confidentiality

Exceptional customer service to staff and general public

Supervised other departmental clerical staff

SKILLS AND PROFESSIONAL DEVELOPMENT

Advanced Skills in Microsoft Office Suite, Word, Excel & PowerPoint, Outlook, Access

Experience in using financial management systems for Accounting and Payroll Processing

Completed courses in Business Writing, Accounting, Supervisor Techniques

EDUCATION

Watkinson – School – Hartford, CT - High School Diploma

University of Saint Joseph – Sociology

University of Connecticut – Business Administration

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