Customer Service Management

Kareema A Lincoln

*** ******** ***** *** * Catonsville, MD 21228 347-***-**** ******************@*****.***

OBJECTIVE

To work for an organization where I can make a great contribution and be able to advance within the company.

EDUCATION

A.A BUSINESS ADMINISTRATION MANAGEMENT 2002-2007 INTERBORO INSTITUTE

Major: Business Management

EXPERIENCE

CUSTOMER SERVICE /SUPERVISOR WHOLE FOODS MARKET 10/06- 4/15

Reconciliation of cash management and assuring accuracy of morning banks and daily deposits.

Manage a group of 150 team members daily for five years.

Train new hires of the fundamentals of the job required.

STORE RECEIVER WHOLE FOODS MARKET

Communicate with service vendors on day to day basis.

Operate Machinery including bailing, compacting, and electrical jacks.

Log invoices into the computer receiving logs, enter people soft batches daily, and enter invoice data into the system (Irma).

MEDICAL RECEPTIONIST MEDPEDS LLC 4/15- PRESENT

Insurance verification

Schedule/ reschedule appointments

Enter/update patient’s data

Collect and post patient payments for financial processing

Manage patients flow from arrival to departure

QUALIFICATIONS

Flexible

Fast learner and Hard worker

Self-motivated and Punctual

Dependent and Responsible

Computer literate

Organized and sense of urgency

REFERENCES UPON REQUEST

Contact this candidate