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Customer Service Team Leader

Location:
United States
Posted:
January 19, 2017

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EXPERIENCE

COMPANY NAME, LOCATION

**/**/**** ** ******* DAY

Florida Hospital Healthcare Partners,770 West Granada Blvd Ormond Beach Fl 32176.

I started as a cash poster for HCP, from there went to cash posting Team Leader then to Billing Supervisor.

EDUCATION

Graduated from Seabreeze High School in 1980

Certified Nursing Assistant 1990 graduate

COMMUNICATION

I have great communication skills; I once gave presentation on how customer service works along with co-workers doing the acting. I thought it turned out great and we did have the room in laughter.

LEADERSHIP

As Team leader/Supervisor I was able to guide employees through posting lockboxes and bank downloads for 6 facilities and was able to get those done within 72 hours. The six facilities included flagler, Volusia and southwest Volusia counties with over 200 physician including PCP and diverse specialty.

REFERENCES

AVAILABLE UPON REQUEST

STIMPSON, LORETTA

BILLING SUPERVISOR PHYSICIAN

BILLING

OBJECTIVE

Dedicated to getting the job done

with professionalism in a timely

manner.

SKILLS & ABILITIES

Working over the past 25 years

with the same company I have

many skills and very willing to

learn even more. I have

experience with OS Nextgen and

Meditech. Some excel and word. I

have great communication skills

and work well with others. Cash

posting is my baby but I also have

customer service, denial

management, collections and

some billing experience. I am a

quick learner and enjoy learning

new things. I am a problem solver.

I work with the finance

department monthly on aging

reports. I am very well

experienced in bank downloads

and lockbox posting. I have access

to multiple websites for EOB

research and posting from 835

files. I have worked several years

as the Cash Posting Team lead and

moved up to Billing Supervisor.

VITALS

1018 Grand Hickory Circle

Holly Hill, Fl 32117

T 386-***-****

E acydj4@r.postjobfree.com



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