Jennifer D. Inman
DARLINGTON, SC 29532
Phone: 843-***-****
********@*****.***
Ability Summary
• Approximately 17 years in mortgaging career field.
• Proficient with computer skills.
• Hold a Silver Work Keys Job Ready Card
• Numerous of Professional Trainings: Anti Corruption Compliance, Privacy Awareness, Code of Conduct, IT Risk Awareness, Anti Money Laundering, Responsible Lending Course, Fair Lending Training for Home Lending Service/Default Management. Employment History
Senior Lead Operations Specialist/Senior Real Esta 07/1996 - 06/2014 JP Morgan Chase 2210 Enterprise Drive, Florence, SC
• Reviewed taxes, insurance and other escrow items to determine if the customer had an escrow surplus or shortage, minimizing negative impact to the customer.
• Reviewed 350 reject loans each month to verify if the surplus could be released without any issues with the loan.
• Cross-trained with other departments to be effective in all job functions.
• Maintained timely payments of real estate taxes for states such as California, New York, Florida, Maine, from approximately 250,000 loans and assisted with other states as they became due.
• Called and responded to 70 - 100 tax inquiries calls per month from taxing authorities regarding tax and escrow payments.
• Performed Quality Control Audits on 25 Tax Associates to ensure reports were accurately maintained.
• Responsible in analyzing different information taken from different sources.
• Audited legal documents and information that are related to their customer.
• Posses a sound knowledge in computer programming, also proficient in Microsoft Word, Power Point and Excel.
Education and Training
Completion Date Issuing Institution Location Qualification Course of Study 12/2016 Virginia College Florence,
SC
2 Years of College or a
Technical or Vocational
School
Medical Office
Assistance
Coker College Hartsville,
SC
1 Year of College or a
Technical or Vocational
School
Business
Administration
South Carolina
Department of
Education
SC High School Diploma General High
School Curriculum
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date Silver Work Keys Card Pee Dee Regional Council on Governments 10/2014