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Medical Customer Service

Location:
Brandon, Florida, United States
Salary:
open
Posted:
January 19, 2017

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THOMAS FOSTER

acyddk@r.postjobfree.com 606-***-****

OBJECTIVE

Be part of a progressive team to insure integrity and meet or exceed compliance requirements with all regulatory agencies. To share experience in Customer Service and Satisfaction.

EXPERIENCE

DIRECTOR OF BIO-MEDICAL ENGINEERING BAPTIST HEALTH CORBIN/ARAMARK CTS

JULY 2002-MARCH 2015 CORBIN, KY

Managed full risk Bio-Medical department with full Imaging program with an annual budget of $2.1M. Responsible for 3 technicians and 1 Imaging specialist. Managed vendor contracts, and de-installation projects. Assisted Radiology Director during selection of new systems. Directly involved with Cardiac Cath Lab renovation, monitored and assisted during installation. Focus with Mammo, Portable X-Ray, Cysto, Ultrasound, MRI, CT and Nuclear Medicine. Met all regulatory compliance requirements with the TJC (The Joint Commission), and DNV, participated in facility development earning a DNV/ISO9001:2008 accreditation. Member of Safety Committee, Radiation Safety, Capital Equipment Purchase, and Disaster/Emergency Preparedness Committees.

ACCOUNT MANAGER FIELD SUPPORT ARAMARK/SERVICEMASTER

DECEMBER 2001-JULY 2002 VERO BEACH, FL- INDIANAPOLIS, IN

Provided new account start-up assistance, inventory verification, and vacation support. I.T. support implementing customer computer database and training.

DIRECTOR OF CLINICAL ENGINEERING MIAMI CHILDRENS HOSPITAL, SERVICEMASTER

MAY 2001- DECEMBER 2001 MIAMI, FL

Provided in-house Bio-Medical services for all Clinical departments. Responsible for financial operating budgets in excess of $2M. Monitored OEM vendors, worked with Director of Radiology to oversee service contract management, de-installation/installation of all X-Ray/Nuclear medicine systems. Reported to the Executive Director of Integrated Support Services. Managed performance completions on preventative and corrective maintenance.

MANAGER OF BIO-MEDICAL SERVICES ST. JOSEPH COMMUNITY HOSPITAL, SERVICEMASTER

SEPTEMBER 1997-MAY 2001 MISHAWAKA, IN

In-house and field support for St. Joseph Community Hospital, St. Mary’s Medical Plaza, (Outpatient Surgery and Diagnostic Radiology, and Laboratory services), and Edison Lakes OP Surgery Center and Radiology Services, and 20 off-site Clinics and Physicians offices. Participated in State Board of Health, American Osteopathic Association (AOA), and The Joint Commission (TJC) surveys.

MANAGER OF CLINICAL ENGINEERING MEMORIAL HOSPITAL.

BIO-MEDICAL EQUIPMENT TECHNICIAN, ST. JOSEPH MEDICAL CENTER

BIO-MEDICAL EQUIPMENT TECHNICIAN, ST. ELIZABETH MEDICAL CENTER

FIELD SERVICE ENGINEER SOPHA MEDICAL/ SYSTEMS FUJINON INC.

BIO-MEDICAL EQUIPMENT TECHNICIAN, BAPTIST HEALTH PENSACOLA

EDUCATION

U. S. AIR FORCE TRAINING COMMAND NORTON AIR FORCE BASE, LOWRY AFB DENVER, CO-SAN BERNARDINO, CA

P.M.E.L (Precision Measuring Equipment Specialist) Aerospace Guidance and Metrology Center (AGMC) certified. Duties included aligning, troubleshooting, repairing, calibration, and certifying electronic test equipment with traceability to the NBS (National Bureau of Standards) also known as (N.I.S.T.). NASA certified soldering training. NCO in charge of the jet engine test cell. Performed on-site calibration of JF-33, J-60, and J-79 jet engines, and T-56 turbo prop engines. Advised and assisted civilian technicians during the installation of new test cell facilities. Supervisor of newly assigned technicians. Performed evaluations and inspections of technicians work for physical condition and proper documentation. 1184 hours Electronics Training equivalent to Associates degree equivalent in Electronics. Other training includes; Digital and Advanced Digital techniques, Solid State and Integrated circuit devices, Jet Engine Test Stand, Supervision/Trainer orientation, Non-Commissioned Officer Preparatory course (additional 425 hours of technical training)

SOUTHERN STATES COMMUNITY COLLEGE, WILMINGTON, OH

Business Management, Accounting, and Business Law 37 semester hours, no degree

WILMINGTON COLLEGE, WILMINGTON, OH

General course studies while still attending High School (English composition, and History)

COMMUNITY COLLEGE OF THE AIR FORCE, Electronics, Calibration and Metrology equivalent to Associates Degree

LEADERSHIP

Past President Corbin Rotary Club 2012

Co-Chairperson for the March of Dimes Motorcycle Charity event 2009-2015

Co-Chairperson for March of Dimes walk-a-thon 2008-2014

Elected Honorable Kentucky Colonel by KY Governor Steven Bashear

Luncheon engagements with Senators Mitch McConnell, Senator Rand Paul, and KY Governor Matt Bevin



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