Customer Relationship executive

M.RAVANA KUMARI

Email: **.*********@*****.***

Phone: +91-903*******

H.No:46/83-63, Budhawarapeta, Kurnool

To find myself in a challenging position in an esteemed organization, that will enable me to explore the opportunities to apply my knowledge and skills effectively in the industry for the mutual development of the Organization and me.

Scholastic Credentials

M.B.A from ST.JOHNS COLLEGE OF ENGINEERING AND TECHNOLOGY JNTU Anantapur (2011) .

B.sc M.P.C from SK University, (2008).

Intermediate from Board of Intermediate Education, (2005).

SSC from Board of Secondary Education (2002).

Technical Proficiency

Packages : MS Office 2003, D.T.P.

Core Competencies

Adaptability

Coordination

Team Player

Quick Learner

Proactive/Industrious

Academic Projects

Company : India Bulls

Project Name : Employee Motivation

Experience

Organization : NSR ENTERPRISES DISTRIBUTION OF RELIANCE

Duration : JUNE 2013 TO AUG 2016

Role : MOBILE SHOW ROOM INCHARGE.

Responsibilities : Efficiently answering customer queries on mobiles and Data cards products and services. Maintaining BILLS and SALE REPORTS, Accessories. Sending the cheques for the mobile eload purpose.

Organization : ADECCO PVT LTD COMPANY

Duration : JULY 2012 to FEB 2013

Role : MTS CUSTOMER RELATIONSHIP EXECUTIVE.

Responsibilities : Maintaining good relationship with the customers by solving all their queries. Practical knowledge in maintaining BILLS and SALE REPORTS.Efficiently answering customer queries on mobiles and Datacards products and services. Providing free services for the customers and activating and deactivating the vas charges.

Organization : NSR ENTERPRISES DISTRIBUTION OF MTS

Duration : SEP 11 TO JUNE 2012

Role : MOBILE SHOW ROOM INCHARGE.

Responsibilities : Efficiently answering customer queries on mobiles and Datacards products and services. Maintaining BILLS and SALE REPORTS,Accessories.Sending the cheques for the mobile eload purpose.

Organization : BIRLA SUNLIFE INSURANCE COMPANY

Duration : JUNE 08 TO JUNE 2009

Role : TELE-MARKETING EXECUTIVE.

Responsibilities : Making calls to the customers and explain about the insurance policies which are providing in the BIRLA SUNLIFE INSURANCE COMPANY.Receiving calls from the customers. Maintaining good relationship with the customers by solving all their queries And who are visited to the company providing them free insurance policy for the customers.

Personal Vitae

Name : M.RAVANA KUMARI

Father’s Name : M.D.Samuel

Date of Birth : 10-06-1987

Sex : Female

Marital Status : Single

Nationality : Indian

Contact Number : 903*******

Languages Known : English, Hindi &Telugu

(M.RAVANA KUMARI)

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