Chemical Engineering Customer Service

Shabu M. Jacob

*** *. ******** **, ***** Prospect, IL 60056 *********@*****.*** 847-***-****

Educational background

University of Illinois at Chicago; Chicago, IL

Bachelor of Science in Chemical Engineering May, 2016

GPA: 3.61/4.0

Professional Experience

Technical Research Assistant, University of Illinois at Chicago Chicago, IL

Project: Sea Water Filtration using vertically aligned Boron Nitride Nanotubes

Advisor: Dr. Sangil Kim January, 2016 Present

Creating a cost-effective and low power consuming method for water filtration using vertically aligned Boron Nitride Nanotubes (VA BNT).

Created a standard operating procedure (SOP) for testing different membranes/polymers in the research lab.

Experienced in troubleshooting different equipment’s for research lab.

Electronics Sales Associate, Walmart: Rolling Meadows, IL Nov, 2012 Present

Improved customer service by developing a strong knowledge about company products and services.

Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention.

Project Experience

Design Project, University of Illinois at Chicago

Project: Production of Non-Alcoholic Beer January-May, 2016

Modeled the process by performing Material & Energy Balances and verified the results with process optimization software.

Analyzed different Environmental Safety Hazards and created a Process Safety Management (PSM) list based on OSHA and EPA regulations for breweries

Modeled the Process Flow Diagram (PFD) and P&ID’s using Microsoft visio and excel.

Performed Economic analysis for the brewery in Spain, Germany and UK.

Extracurricular Activities

Vice president of Design Movement Aug,2013-May,2015

Sunday School Teacher at Believers Assembly, La Grange, IL Jan, 2014-May,2016

American Institute of Chemical Engineering (AIChe) Member Aug,2014-May,2016

Overnight Manager, BP Gas Station: Rolling Meadows, IL May,2012-Nov, 2012

Skills/ Techniques

Chemical Process Optimization Software: Aspen Plus, Aspen Hysys, Super Pro Designer.

Mathematical Modeling & Programming Languages: Mat Lab, Athena Visual, and Poly Math, Visual Basic, C++.

Microsoft Office Products: Word, Excel, Power Point, Visio, Access

Licensing / Certifications

ELA901-SAChe- Certificate program:

Safety in the Chemical Process Industry

Contact this candidate