Information Technology Customer Service

Chad A. Brown

Education

West Virginia Junior College

Morgantown, WV

Associate’s Degree in Information Technology, 2016

Education Highlight

Started: 8/17/15

Graduated: 12/20/16

Skills Highlight

CCNA Certification

CCENT Certification

MTA: Networking Fundamentals

CompTIA A+ Certification

Typing Speed-85 WPM

INFORMATION TECHNOLOGY

Associate Degree in Information Technology

College graduate whose qualifications include a degree in Information Technology, hands-on experience in a variety of computer programs, and career training in the classroom. Seeking a career opportunity in the IT field where I can lend my knowledge and skills to help a company and its team-members succeed.

Computer Skills Summary

Build websites

Manage computer networks

Build computer systems

Diagnose and troubleshoot issues

Perform computer maintenance

Advise online security/privacy issues

Manage databases

Build, network, and manage servers

Windows Operating System

Microsoft PowerPoint / Presentations

Microsoft Word / Word processing

Microsoft Access / SQL Databases

Work Summary

WVU Alumni Center

Apr. 2016 – Present

Campus Service Worker

Set and monitor events

Perform general A/V tech operations

Ensure cleanliness of entire facility

Sheetz, Inc.

May. 2013 – Mar. 2016

Shift Supervisor

Delegated tasks to employees

Instructed and tracked employee training progression

Enforced and documented company safety policies and procedures

Tracked inventory stock and ordering

Jimmy John’s

Feb. 2012 – Apr. 2013

Delivery Driver

Delivered products to customers

Performed cashier duties

Ensured restaurant cleanliness

1456 Bergamont St. Morgantown, WV 26505 Phone: 304-***-**** **********@*****.***

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