Generic Resume

Kiara Wilkins

Work history

Seasonal Engraver (October 10, 2012 - December 24, 2012)

Things Remembered, Cincinnati, Ohio, United States Engraved and personalized customer items in a timely manner. Organized customer orders.

Distributed completed orders.

Seasonal Sales Associate (October 18, 2012 - December 24, 2012) New York & Company, Cincinnati, Ohio, United States Greeted and assisted customers.

Supervised and cleaned dressing rooms.

Kept displays tidy.

Cashier/ Customer Service/ Money Services (June 27, 2013 - September 5, 2014) Kroger, Cincinnati, Ohio, United States

Assisted customers with finding particular products. Ran closing reports and audits at the customer service desk. Emptied all cash registers and filled change machines at end of shift. Assisted customers and answered all their questions about our products. Dealt with the cash register, returns and exchange requests. Dealt with payments using credit card machines and totalized sales on daily basis. Answered client questions and was in charge of customer complaints. Call Center Representative (March 31, 2014 - July 7, 2014) Radiant Research, Cincinnati, Ohio, United States

Greeted, transferred, and held inbound calls.

Made outbound calls to potential participants in order to fill studies. Dealt with client problems and complaints keeping cordial and helpful. Performed data entry for the company in regards to participant information. Conducted telephone interviews in order to determine participant eligibility. Luggage Sales Associate (March 30, 2015 - July 23, 2015) Macy's, Cincinnati, Ohio, United States

Greeted and conversed with customers.

Provided product information to customers.

Placed online orders for customers.

Answered phone calls.

Straightened displays and filled sales floor with products. Opened credit accounts.

Daytime Receptionist (August 18, 2015 - July 5, 2016) McCluskey Chevrolet, Cincinnati, Ohio, United States Greeted and directed customers to sales, service, body shop, etc. Assisted salesmen with receipts for customers as well as 45 day temporary tags. Assisted the accounting department with sales sheets. Worked with the title clerk to complete out of state titles and keep scanned titles tidy. Took incoming calls from customers and directed then to the desired location/department. Worked with the nighttime receptionist to keep the front desk as well as the archived documents in order. 1826 Forester Drive, Cincinnati, Ohio, 45240, USA

513-***-**** - ************@*****.***

Education and Training

No Degree, Chemistry

Cincinnati State Technical and Community College, N/A, Cincinnati, Ohio (United States) No Degree

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