Administrative Professional

Profile

Motivated, personable business professional with over 25 years work experience. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing service in excellence.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Microsoft Office Proficiency

Database Management

Project Management

Self-Directed

Committed Team Member

Computer Savvy

Customer Service

Scheduling

Marketing

Confidentiality

Cost Containment

Professional & Mature

Front-Office Operations

Professional Presentations

Event Planning

Supervison of paid and volunteer staff

Fundraising

Professional Experience

BLACK & WHITE CANCER SURVIVORS FOUNDATION – Cincinnati, OH

Communications Coordinator (Volunteer), June 2013 to Present

Responsible for sending sponsorship requests to potential corporate and private donors

Assist in planning yearly Gala

Design program booklet for yearly Gala

Perform any needed administrative tasks

WORD OF DELIVERANCE MINISTRIES FOR THE WORLD, INC. – Forest Park, OH

Assistant Administrator, May 1997 to Present

Assist Director of Ministry Operations in overseeing day to day operations of 2000+ congregation

Membership database administrator: train users, establish data entry criteria

Author professional correspondence as needed.

Design and deliver training for ministry leaders and workers.

Compile membership data reports as needed.

Rapidly learn and master varied computer programs

Create various forms as needed

Payroll preparation, tracking vacation/sick time balances

Onboarding of new employee

Prepare/design various brochures, handbooks, flyers as need

Scheduled Board of Directors’ meetings and assisted with meeting materials and agendas

Record and distribute meeting minutes to appropriate individuals

Approve expense and reimbursement requests

Manage desktop publishing and proposal and memo typing.

Created and maintain computer- and paper-based filing and organization systems for records, reports and documents.

(over)

Maintain and coordinate executive and senior management day-to-day meeting and travel schedules

Order and manage supplies

Assisting in planning and execution of Confernces and other events

Oversee Ministry Media Department (Televison, Audio, Bookstore, Website and Projection)

Prepare weekly radio broadcast using Garage Band

Prepare weekly video church announcements using Final Cut

Prepare and send weekly eblasts/text blasts/ update Ministry Facebook Page

Other duties as requested

TIME WARNER CABLE – Cincinnati, OH

Senior Customer Service Representative, May 1991 – August 1995

Answers high volume of calls and responds to customer inquiries about subscriber services, products, billing, and general information.

Schedule installation and service appointments with customers who request cable installation or who require service on their cable television equipment. Utilizes computerized billing system to obtain service availability dates and to schedule appointments.

Education

CEDARVILLE COLLEGE – Cedarville, OH

Elementary Education Major – 1981 – 1982

MIAMI UNIVERSITY – Hamilton, OH

Elementary Education Major – 1979 – 1980

NORTHWEST HIGH SCHOOL – Cincinnati, OH

Graduate

References

Available upon request

Contact this candidate