Customer Service Representative

Jada Hicks

Customer Service Representative

Huntsville, AL 35810

***********@*****.*** - 334-***-****

WORK EXPERIENCE

Customer Service Representative

West Corporation- Huntsville, AL - 2015-05 - 2016-03

• Resolving customer's complaints

• Selling Company Products

• Manage Large amounts of calls

• Organize customer's records

• Manage billing information

Sale Associate

Payless Shoe Source - Huntsville, AL - 2014-07 - 2015-02

• Maintain In- Stock

• Actively Seek out Customers in store

• Cross Sell

• Handle Merchandise

• Engage with customers

• Handle Returns

Server

Olive Garden Restaurant - Huntsville, AL - 2012-12 - 2014-06

Processing Payments

• Greeting Customers

• Cleaning Dinning era

• Setting tables

• Handling food

Leasing Consultant

Springs at Madison Apartments - Huntsville, AL - 2011-05 - 2012-06

• Present properties and provided amenities in a positive light to prospective tenants

• Act as a landlord for property owners and help them navigate the property market

• Advertise available properties using a variety of media and promoting materials

• Confirm rental application data and personal references

• Stay knowledgeable of the property market status

• Negotiate leasing terms and conditions and close deals

• Ensure proper maintenance and inspect properties periodically Membership or Activity:

• English Organization

• Spanish Organization

• Culture Studies Organization

EDUCATION

B.S. in English

Alabama A&M University - Normal, AL

2017-05

ADDITIONAL INFORMATION

SKILLS and ATTRIBUTES

• Creative Writing

• Urban Society

• Advanced Grammar

• Computer Information

• General Speech

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