Manager Project Management
Resume:
Jaime R. Zamora
Strategic Site Manager with experience driving millions of viewers to specific sites. Native speaker of Spanish. Able to rapidly identify sector-specific needs and develop compelling content offerings. Proven abilities in engaging the talent of multiple team members from diverse backgrounds to successfully drive campaigns and initiatives.
Seattle, WA 206-***-**** *******@*******.***
Career Focus: Production and Management of an International Website
12+ Years Content Management Expertise
Localization Project Management
Management of multiple domestic and international content providers
Writing and editing skills in both English and Spanish. Intermediate level skills in French and Portuguese
Experience executing global marketing campaigns
Analyzing data and making decisions based on traffic patterns
Experience with CMS platforms
Copy editing, budget managing
Tools: Microsoft Suite, Sharepoint, Webtrends, Product Studio, JIRA, TFS
Publishing tools: Bedrock, Infopath, Dante, Moonraker, AMPT, Astro, and Compass
Professional Experience
MICROSOFT CORPORATION, Redmond, WA 7/2015-7/2016
WEB PRODUCER – QA SPECIALIST
Site Manager. Surface.com – Global Markets
Managed web production, content updates, new content development and image publishing for global Surface.com websites.
Provided project management support, content strategy and planning.
Worked with digital marketing stakeholders and executed on digital marketing strategies.
Primary contact for subsidiary digital marketing stakeholders, managing localization process.
Created and maintained production guidelines. Worked with an editorial team to ensure completeness of content and adherence to publishing guidelines. Copy editor.
Merchandising. QA all new site material
http://www.microsoft.com/surface/en-us
T-MOBILE, Factoria, WA 3/2015-6/2015
BUSINESS ANALYST (CONTRACT)
Managed project workflow, met deadlines.
Managed incoming change requests from business stakeholders.
Handled multiple jobs/projects simultaneously.
Liaison between key business stakeholders.
Tracked and monitored job progress from inception to completion.
MICROSOFT CORPORATION, Redmond, WA 6/2013-9/2014
SITE MANAGER WINDOWS APP STORE (CONTRACT)
Project Manager. Windows App Store - Latin America and Spain.
Executed digital content promotions for the Windows App Store in the US, Latin America and Europe.
Daily programming and maintenance of editorial calendar and publishing of apps worldwide.
Evaluated a variety of apps for merchandising purposes based on features, quality and functionality.
Organized marketing requests, analyzed market trends, needs, cultural behaviors and linguistic specificities to ensure high quality promotion and marketing campaigns.
https://www.microsoft.com/en-us/store/apps/windows-phone
BROWN PAPER TICKETS, Seattle, WA 1/2011-6/2013
LOCALIZATION MANAGER
Appointed to form Localization team, localized company site into Spanish and French.
Served as the primary liaison between Marketing and the Localization team.
Managed translation and edits of all communications and collateral.
Weekly analytics reports to stakeholders.
INTERNATIONAL OUTREACH – TEAM LEADER
Appointed to key planning/execution role on the newly-formed International Team, tasked with research and on-boarding of international event producers.
Outreached to Latino event producers in the US, Puerto Rico and Latin America
Organized meet and greets and attended event producers’ conventions and conferences.
Planned promotional events involving Brown Paper Tickets, the Hispanic and the LGBT community.
https://www.brownpapertickets.com/
MICROSOFT CORPORATION, Redmond, WA 1/2007-10/2010
PRODUCER – XBOX LIVE (CONTRACT)
Content producer.
Organized marketing requests.
Executed global subscription campaigns targeted to Xbox LIVE users.
Programmed campaigns in a content management system.
Daily programming, maintaining programming calendars, collecting and requesting design assets.
Submitted and managed localization needs with external agencies.
Ongoing project management of campaigns and execution of projects under tight deadlines.
Communicated status to stakeholders.
https://marketplace.xbox.com/en-US/
PRODUCER – WINDOWS MEDIA GUIDE (Currently Microsoft groove)
Managed Windows Media website content for Latin America, Brazil and the UK.
Identified, engaged and partnered with content providers globally.
Built, managed and developed online sites with movie trailers, picture galleries, fashion shows, music videos, games and live content.
Analyzed traffic data and made decisions regarding programming direction and strategy.
Programmed home page and category pages for the UK, Latin America and Brazil sites.
Created new pages based on analysis of in-country entertainment trends. Performed quality assurance tests for all US and international sites.
https://www.microsoft.com/en-us/groove
LIONBRIDGE, Bellevue, WA 7/2006–11/2006
LANGUAGE QA LEAD
Developed, deployed and managed a quality assurance plan and process for language services throughout all Localization Operations.
Worked with internal and local operational units to assure smooth execution of localization projects.
Worked closely with internal project teams, external translation providers and other language groups.
MICROSOFT CORPORATION, Redmond, WA 5/2005-7/2006
CONTENT EDITOR/PRODUCER - SECURITY AT HOME (CONTRACT)
Created content library, programmed and updated the weekly website home page.
Managed the updating process of all navigational pages on the site.
Edited and programed biweekly newsletter
Maintained content library and managed content publishing lifecycle.
https://www.microsoft.com/security/default.aspx
PRODUCER – MSN LATINO
Built, managed, and developed online sites ("channels") based on content subject.
Managed updating process of the MSN Lifestyle Channel including Women, Love and Employment pages.
Analyzed editorial/promo performance data and made informed decisions regarding programming direction and strategy.
http://www.msn.com/es-us
Education & Training
University of Washington, Seattle, Washington
Bachelor of Arts, Comparative Literature
Bachelor of Arts, Spanish Language and Literature
Graduate coursework, Spanish Language and Literature
University of Washington Extension Program, Seattle Washington
Certificate, Localization Project Management
South Seattle College, Seattle Washington
Certificate, Wine Marketing and Sales
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