Customer Service Sales

Angelica Perez

***** **** ***** **

Orlando,Fl **826

863-***-****

*****************@*****.***

PROFILE

A dedicated professional with 5+ years combined costumer service experience in retail/sales and hospitality. Skilled with the ability to make every individual guest/ customer experience unique and unforgettable. Now seeking to contribute my experience in refined customer service to your establishment. EXPERIENCE

Sales Associate, Radio Shack; Avon Park, Fl - 2010-2012 As sales associate I was responsible for greeting customers, helping them find their desired products, along with writing up contract and closing the transaction with some form of upsale. Responsible for handling large amounts of cash and confidential information.

Server, Red Lobster; Sebring/Orlando, Fl 2011-2015 My duties as a server varied from taking drink orders to helping refill the ice bins. As a server I need to ensure an unforgettable dining experience that would bring back those guests time and time again. Also teamwork is essential for the restaurant to run properly, so working with others is easy and necessary. Server, Yard House; Orlando, Fl 2016-2016

In order to work here at Yard House it is essential that you work as a team. Every guest matters even if it isn't your own. Memorization of the 144 beers on tap was important and knowing how to sell them was even more crucial. EDUCATION

South Florida State College AA Early Childhood Education - 2014 SKILLS

Great communication and teamwork skills. Good with time management and organization. Bilingual and computer literate.