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Customer Service Sales Representative

Ocean Springs, Mississippi, 39564, United States
January 18, 2017

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Daniel Watson

Sales & Marketing Representative - Servpro

Ocean Springs, MS - 228-***-****

Authorized to work in the US for any employer


Sales Representative

Firestone Complete Auto Care - Biloxi, MS - March 2016 to September 2016 Assist customers with inspections and service solutions to maintenance problems Collaborate with technicians to suggest appropriate services Perform inventory and transfers to sister stores

Write and close work orders

Sales & Marketing Representative

Servpro - Biloxi, MS - January 2015 to March 2016

Perform production duties as needed such as scope fire or water damage Educate clients and prospects on services and programs offered Establish new business relationships and retain current Deliver exceptional customer service

Expand brand awareness

General Manager

MVP Sonic, DIberville - August 2014 to December 2014 Manage all facets of business affairs comprised of cash flow, hiring, payroll, training, maintenance, ordering, and inventory

Oversaw and controlled labor, food, paper, and maintenance costs Create and maintain daily processes and procedures Maintain high level of customer service

Location Manager

Republic Parking System - Gulfport, MS - April 2011 to August 2014 Responsible for all aspects of business operations including, but not limited to daily reconciliation, staffing, maintenance, customer service, and inventory control Oversaw major projects such as upgrading garage lighting and surface lot striping Built strong relationships with clients, partners, and vendors Managed ground transportation assistance

Food & Beverage Supervisor

IP Casino Resort Spa - Biloxi, MS - July 2006 to April 2011 Accountable for the successful operation of bar outlets and direction of all bar staff Created policies and procedures for all functions to ensure great guest service Arranged and carried out full array of auctions, benefits, events, and parties Recruited, interviewed, hired, trained, evaluated, and coached employees Formed and put into effect complete training program for entire staff Implemented new beverage system that cut liquor costs 30% Performed inventory control, ordering, and purchasing Ensured compliance with all ABC regulations

Strong accountability for P&L


Associate in Business

Mississippi Gulf Coast Community College - Gautier, MS ADDITIONAL INFORMATION


Literate in computer office systems such as Word, Excel, Outlook, and Kronos AAA Four Diamond Guest Service Training

Knowledge of POS systems

IICRC WRT certification

Xactimate experience

References available upon mutual interest

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