Customer Service Sales

Kaitlin Valiao

415-***-**** ********.*@*****.***

Education

Laney College, Oakland, CA

City College of San Francisco, San Francisco, CA

201

*-****

• Pursuing Associate of Arts

Cañada College, Redwood City, CA

2013-2014

General Education

Skills

• Strong customer service and communication skills; oral, written, and interpersonal

• Proven ability to work successfully both individually and as part of a diverse team

• Proficient in Microsoft Word, Excel, PowerPoint and Outlook

• Fluent in English and Tagalog

Experience

Prodigy Motion Pictures, San Francisco CA

Production Assistant, Stylist

• Organized travel and accommodations for anchors crew and production executives.

• Distributed schedules and edited copied and distributed scripts.

• Set up pre-recorded material.

• Delivered communications between news director and production executives.

Acoustiguide San Francisco Museum of the Modern Art, San Francisco CA April 2016- June 2016

Contractor, Docent

• Member assistance; greeting all visitors and directing to the appropriate agents

• Device programming, handling 500 Apple devices

• Managed front desk while processing funds

• Ensured the highest standard of workmanship and quality control The Green Door, San Francisco, CA

April 2015 –December 2015

Reception and Sales

• Process Transfers out funds in cash and/ or in kind

• Assist clients with verifying account information and resolution of discrepancies

• Create and maintain customized Excel and Word reports

• Update and maintain internal systems with Client Account and asset information

• Input/Upload Amortization schedules into CTAP to ensure correct allocation of funds

Aldo Groupe, San Mateo, CA

May 2013– July 2014

Sales Associate

• Consistently met and exceeded sales goals and product quotas

• Managed the register and processed orders

• Arranged hospitality and customer service for each meeting

• Answered multi-line phone and forwarded on to the appropriate staff members

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