Chelsea E. Taylor

*** *** *****

Collierville, TN 38017

901-***-****

acycps@r.postjobfree.com

CAREER OBJECTIVE

A position that will fully utilize my proven skills & experiences in

*Exceeding customers expectations *Producing bottom line results

*Reviewing & compiling data *Creating & writing procedures

*Implementing & monitoring procedures *Communications

*Streamlining tasks *Teamwork

QUALIFICATIONS

*Sales & marketing *Innovative solutions

*Customer satisfaction *Negotiating high volume / dollar contracts

*Product purchasing/ tracking *New business/ product development

SELECTED ACHIEVEMENTS

*Managed/ partnered with 20 key accounts which resulted in a $3M yearly increase in sales.

*Scheduled & planned special sales projects in order to consolidate & streamline tasks, resulting in increased productivity & timely completion.

*Created a customer satisfaction/ service program. The program was effective and simple to use.

*Resolved many open issues and formed solid relationships with customers which had roded by lack of sales contact; thus increasing sales.

EXPERIENCE

Lowe’s Home Improvement- Cordova, TN 2013- Current Responsible for customer assistance, checking customers out at the cash wrap, order recall, data entry, multi line telephone answering. Also responsible for organization of store.

USPS – Cordova, TN 2010- Current RCA (Rual carrier Associate) responsible for the sorting, filing, & delivering of the mail on a prescribed route per day.

Southeastern Stud & Components 2010-2011 Assisting all sales associates with quotes, order entry, data input, order tracking. Part time position only. Worked from home only.

Kelly Service, Inc. 2008-2009 Claims specialist responsible for quality control involving returns & customer satisfaction. MSR materials advisor responsible for final inspection of product prior to order completion & dispatch.

MAC, Inc. 2008 Dispatcher responsible for heavy haul loads. Responsible for placements of company truckers & freight. Depending on the load the load must be covered by escorts across stateliness. Searched both online & dedicated freight lines to move loads.

Lowe’s Home Improvement- Cordova, TN 2006-2008 Responsible for commercial sales counter, assisting customers in building material information, quotes, order entry, customer call backs, data entry, & sales to contractors.

Southeastern Stud & Components, Inc. 2003-2007 Responsibilities include maintaining key accounts, quotes, order entry to maximize truck profitability, data input, customer call backs, customer claims & back charges, order tracking, quote call backs & negotiations.

Gloria Jeans Coffees 2001-2003 Monitored inventory requirements, assisted customers, maintained a clean work environment, received & balanced inventory against purchase orders, balanced the register, & scheduled work shifts.

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