Chelsea E. Taylor
Collierville, TN 38017
************@*****.***
CAREER OBJECTIVE
A position that will fully utilize my proven skills & experiences in
*Exceeding customers expectations *Producing bottom line results
*Reviewing & compiling data *Creating & writing procedures
*Implementing & monitoring procedures *Communications
*Streamlining tasks *Teamwork
QUALIFICATIONS
*Sales & marketing *Innovative solutions
*Customer satisfaction *Negotiating high volume / dollar contracts
*Product purchasing/ tracking *New business/ product development
SELECTED ACHIEVEMENTS
*Managed/ partnered with 20 key accounts which resulted in a $3M yearly increase in sales.
*Scheduled & planned special sales projects in order to consolidate & streamline tasks, resulting in increased productivity & timely completion.
*Created a customer satisfaction/ service program. The program was effective and simple to use.
*Resolved many open issues and formed solid relationships with customers which had roded by lack of sales contact; thus increasing sales.
EXPERIENCE
Lowe’s Home Improvement- Cordova, TN 2013- Current Responsible for customer assistance, checking customers out at the cash wrap, order recall, data entry, multi line telephone answering. Also responsible for organization of store.
USPS – Cordova, TN 2010- Current RCA (Rual carrier Associate) responsible for the sorting, filing, & delivering of the mail on a prescribed route per day.
Southeastern Stud & Components 2010-2011 Assisting all sales associates with quotes, order entry, data input, order tracking. Part time position only. Worked from home only.
Kelly Service, Inc. 2008-2009 Claims specialist responsible for quality control involving returns & customer satisfaction. MSR materials advisor responsible for final inspection of product prior to order completion & dispatch.
MAC, Inc. 2008 Dispatcher responsible for heavy haul loads. Responsible for placements of company truckers & freight. Depending on the load the load must be covered by escorts across stateliness. Searched both online & dedicated freight lines to move loads.
Lowe’s Home Improvement- Cordova, TN 2006-2008 Responsible for commercial sales counter, assisting customers in building material information, quotes, order entry, customer call backs, data entry, & sales to contractors.
Southeastern Stud & Components, Inc. 2003-2007 Responsibilities include maintaining key accounts, quotes, order entry to maximize truck profitability, data input, customer call backs, customer claims & back charges, order tracking, quote call backs & negotiations.
Gloria Jeans Coffees 2001-2003 Monitored inventory requirements, assisted customers, maintained a clean work environment, received & balanced inventory against purchase orders, balanced the register, & scheduled work shifts.