Active Directory Information Technology

Tony J. WEBB

**** ********** ** • Mableton, Georgia 30126 • 470-***-****• *********@*****.***

OBJECTIVE

Diverse Information Technology Professional that possesses 30 years of experience in Windows server NT/2000/2003/2008 and Novell server administration in a 24x7 production support environment. Seeking a Senior System Administrator position in Information Technology, which offers key participation, immediate challenges and a career opportunity?

TECHNICAL SUMMARY

Software/Hardware Skills: Dell PowerEdge servers, SMS 2003, HP Servers, SCCM, LAN/WAN, Microsoft WSUS, Microsoft Windows NT/2000/2003/2008 servers, Atliris 6.0, Windows 98/2000/2003/Vista, Novell Netware 4.x, Microsoft Office Suite, Novell Netware 5.x, Microsoft Outlook 2003, Novell Netware 6.x, Active Directory, Windows Deployment Server, McAfee 8.0, Veritas Backup, IIS 5.0 and 6.0

EDUCATION

Tampa Technical Institute

A.A., Computer Engineering, 1982

Certifications:

CNE 4, 1998

CNE 5, 1999

CNE 6, 2003

Training:

SMS 2003, 2007

SCCM 2007, 2007

SCCM 2012 2012

2003 AD Server, 2007

2008 AD Server, 2009

2014 OPNET AppResponce Xpert Tool (LAN/WAN Traffic)

2014 ORION Tool (LAN/WAN Traffic)

KEY SKILLS

SMS 2003

SCCM 2007

SCCM2012

SCOM2012

SCUP/ Shavlik 2.0

Windows 2000/2003 Servers

Windows 2008 /R2

Windows 7

Active Directory

IIS

VMware ESX

MS Exchange 2003

Symantec Ghost

Windows Hyper –V

Veritas

Novell

Windows 8

Windows 2012

OPNET AppResponce Xpert 8.68 (LAN/WAN)Tool

ORION (LAN/WAN) Tool

AdminStudio 9.0

EXPERIENCE

5 + years

6+ years

5 + years

1 years

1.5 years

10+ years

5 + years

5+ years

6+ years

4 years

5+years

3 + years

4 + years

3+ years

3+ years

20 + years

1 years

2+ years

1+ year

1 +year

1+ year

2+ year

SUMMARY OF QUALIFICATIONS

-System Upgrades/Migrations

-Team Player with strong communication and interpersonal skills

-Strong sense of customer focus and satisfaction

-Diverse IT Background in System Administration and Windows Backup

-Strong troubleshooting and research skills.

-Eagar to learn and take on new responsibilities

-Strong sense of customer focus and satisfaction

EXPERIENCE

Cigna Contract Position June 2015- Nov 2016

Software Distribution Services SCCM 2012 Analyst

-Utilizing independent judgment and discretion, assists with the design, engineering and development of information technology solutions. Microsoft Enterprise Patching Updates Application etc with Workstations and Servers Globally.

- Support the design, analysis, development and/or implementation phase of engineering infrastructure solutions for small projects.

-Assists in troubleshooting and resolving infrastructure compatibility issues based on system architecture, project requirements, and customer expectations.

- Assist in the diagnosis and correction of application/network problems, and pilots of new technology involving mainframe, midrange, desktop, server, network data, voice, messaging, web, database, or output/receiving.

-Skills: Problem solving; ITIL Service Operations processes; ability to work independently, and as part of a team, strong customer service and customer support skills with the ability to communicate difficult technical concepts clearly to a variety of individuals of varying technical expertise and understanding.

-Experience and extensive knowledge working with SCCM 2012, Nomad, Pxe, 1E Shopping, Wake On Lan, WSUS, WSQL, SCCM Expert, various platforms, and Active Directory or similar technologies.

SCCM 2016 deployment – deploy from windows 7, 8 to windows 10

Alagasco Contract Position June 2014 – April 2015

Senior SCCM 2012 Administrator

-Plan, design, and implement SCCM.2012 desktop/server solutions, infrastructure and related hardware and software.

-Research and test security patches and application upgrades for the desktop and Windows server environments.

-Test approved patches in lab environment before deployment.

-Deploy, monitor distribution and execution status of deployed packages using SCCM 2012.

-Troubleshoot SCCM 2012 server and desktop client issues

-Create and maintain SCCM2012 packages, collections, advertisements, queries and inventories.

-Perform large scale targeted distribution of software/patches.

-Create SCCM 2012 reports to show status of application/patch distribution.

-Provide hardware and software distribution reports to management.

-Develop documentation for SCCM 2012 installation and support procedures.

-Deliver project responsibilities on time with project plan (Microsoft, SAP, In house Apps etc.)

-Work with desktop systems technicians to remediate issues related to application pushes and client health.

-Additional duties as assigned.

HP Delphi Contract Position January 2013 – February 2014

SCCM 2007 Administrator

- Working as tier 3 support for Microsoft SCCM 2007 and 2012. All Application Installation issue including but not limited to troubleshooting Distribution Point, Management Point etc. Run weekly reports for SCCM 2007 Team and Management; document all new issue concerning SCCM 2007.

Coca Cola Refreshment s Contract Position October 2012 – November 2012

SCCM 2007Administrator

-Work description: 20+ applications that need to be added to SCCM and to our Application Installation Portal (1E Shopping). These apps will range from standard 3rd party apps to custom home grown apps. Must have a clear understanding of Windows Installer Technologies and MSI. Understanding of Active Directory and Group Policy.

Life Point Contract Position March 2012 – July2013

SCCM 2007-2012 - Security Tools Engineer

-SCCM 2007 /2012 application packaging reporting and all day to day deployment for corporate and remote sites. Supporting all local and remote servers 2003/2008.

-Develop processes and procedures for ongoing management of each the security tools/systems.

-Perform routine and pro-active maintenance and upkeep on security tools and supporting systems.

-Collaborate with various infrastructure and support teams to include working through identifying events and fine tuning security tools parameters.

-Create and maintain security tools system documentation.

-Troubleshoot problems as they arise. Top tier of escalation for complex or expanding problems.

-Performs highly complex product evaluations, recommends and implements products/services for system/network security.

-Validates and tests complex security architecture and design solutions to produce detailed engineering specifications with recommended vendor technologies.

-Update management on status of problems.

-Conduct DR tests and backup validation.

-Produce detailed system metrics on a regular basis.

-Other duties as assigned.

Global Payment, Inc Contract Position February 2011 – March 2012

SCCM 2007 Engineer

-SCCM 2007 administration day to day monitoring including all SCCM function.

-Participate in Wintel Server support PCI refresh project.

--Support Veritas Storage Foundation 5.1 from the windows server side.

--Support Microsoft 2008 Hyper –V, MSCS Vertias VMware ESXi

--Day to Day support windows 2000, 2003 and 2008 servers build and install in place and upgrade server as well as keep all service pack up to date.

--Resolve windows servers’ security vulnerabilities scan using nessus software (CVE) reports.

SunTrust Bank, Inc Contract Position September 2009 - March 2010

System Administrator

-Participate in Novell to Windows migration for all branch and non branch elimination project.

-Assist in documentation and preparing for Network Attach Storage (NAS) on Windows AD.

-Assisting project manager and elimination team to prepare users for new storage location on the NAS.

-Planning data move from Novell to NAS via Windows Distribution File System (DFS)

-Creating windows net use batch files and using windows scripts to copy user and shared data via robocopy utility.

-Setting up automatic scheduled tasks for robocopy from Novell to NAS on nightly basics.

-Adding users to correct ou and groups in Windows Active Directory using windows MMC.

-Migrated 1500 users from Novell to Windows Network Attach Storage (NAS).

The Weather Channel - Atlanta, GA March 2003 – November 2008

Senior System Administrator Permanent

LAN/WAN Manager Permanent July 1996 - May 1999

-Primary system administrator for SMS and Altiris server applications.

-Responsible for the day to day monitoring and maintaining software packaging in SMS 2003.

-Responsible for making sure all clients had correct SMS 2003 3.x and version SCCM 2007 4.x.

-Set up and installed SMS 2003 service pack 1 and upgraded to system center configuration manager on SCCM 2007.

-Responsible for pulling management reports in SMS 2003 and SCCM 2007.

-Responsible for Desktop imaging and inventory asset in SCCM 2007.

-Trained 3 outsourced desktop support professionals on SCCM 2007 imaging.

-Effectively support Active Directory integrated DNS, DNS Zones, and DHCP.

-Have an understanding of Active Directory and various architectures to support redundancy, Replication and authentication.

-Provided Active Directory support for creating new users, moving and changing Active Directory Accounts.

-Understand, maintained and monitored the Microsoft VMware infrastructure.

-Installed and understand the configuration and setup of Microsoft IIS 6.0 and how it relates to applications.

-Responsible for the day to day administration of the Microsoft 2003 servers.

-Participate in the system administration and management of the production servers (Novell and Windows).

-Support and maintenance of moderate numbers of Novell and Windows servers, including development of scripts and tools to assist with monitoring and reporting various aspects of system performance, resource utilization, and application usage.

-Ensure all systems operate in an efficient, responsive, and secure manner.

-Provide 24x7 supports for Production Environment.

-Troubleshoot and efficiently isolate hardware, software, and TCP/IP network problems and inefficiencies.

-Push production bug fixes, patches, and maintain servers to security standards.

-Execute DNS entry changes, OS configuration changes; perform logical and physical changes to the production environment.

-Other responsibilities as deemed necessary to support the technical infrastructure.

-Lead or assisted in projects, system tuning and troubleshooting.

-Defined and followed the processes, policies, SLAs, and workflow as directed by the Director of System Administration.

-Project Management where appropriate.

-Provide technical knowledge and function as a server maintenance resource.

-Provide Tier2 support for server access and resource issues.

-Microsoft Clustering Administration and Implementation.

-File System Configuration using clustering.

Reason for Leaving: Company downsized and resulted in a lay off.

Claus Corporation - Atlanta, GA September 2000 - March 2003

Security Systems Engineer Permanent

-Responsibilities include supporting ADS and hardware for 15 Compaq server Windows 2000 ADS in Domain environment.

-Worked with developer to install and maintain our (Clarus) software (B2B) business to business Clarus Settlement and Clarus Auctions.

-Supported our Hosted customers Cox Communications (EP), Wachovia (Auctions), and BNFS (Auctions) servers from being attacked by intruders like hacker, via the Internet, Software including Entercept Security, Black Ice, Insight Manager and Norton Anti Virus.

Reason for Leaving- Company went out of business.

Novell Corporation - Atlanta, GA June 1999 - September 2000

Premium Services Engineer Permanent

-Responsibilities include working with various Novell customers to maintain network environment.

-Acted as third-level support to various designated customers.

-Assisted customers with post-implementation product issues.

-Gained first-hand knowledge of customer’s system, configuration and business needs to accelerate response time to support requests.

-Worked to prevent problems from arising and develops plains to optimize Novell technologies and enhance current networking system.

Reason for Leaving- Lay off.

AJILON Services, Inc. - Atlanta, GA January 1995 - June 1996

LAN Consultant/Technical Team Lead - Contract

-Responsibilities included assuming the role of Technical Team Lead on an assignment with Bellsouth Telecommunication Rapid Deployment Project Team, a total of twelve direct reports.

-Duties consisted of configuration, installation, troubleshooting, and repairing of workstations supporting Novell and UNIX networks in Bellsouth’s WAN (nine remotes sites).

-Duties also includes on-sites consulting with the re-engineering project team to assist in redesigning the infrastructure and WAN.

Management Systems Application - Atlanta, GA August 1993 – December 1995

Senior LAN Administrator Contract

-Responsibilities included assuming the role of Senior LAN Administrator on an assignment with the Center for Disease Control (CDC).

-Duties consisted of configuration, installation, troubleshooting, and technical support to users of microcomputers.

-Technical support was provided in the areas of software and hardware network products in a Novell 3.1 token-ring environment.

Memorex Telex Corporation - Atlanta, GA July 1991 - July 1993

Systems Engineer Permanent

-Responsibilities included assisting the sales department with troubleshooting LAN problems in a Novell NetWare 3.1 and a mixed DOS and Windows environment.

-Coordinated pricing with manufactures and vendors. Supported the field engineers with hardware and software.

-Performed hardware installations, upgrades and repairs.

Reason for Leaving- Company closed their doors.

Leader Systems Corporation - Atlanta, GA July 1989 - June 1991

LAN Manager Permanent

Net-Tech, Inc. - Atlanta, GA March 1988 - June 1989

Field Service Engineer Permanent

Micro Mart - Atlanta, GA February 1984 - March 1988

Computer Technician Permanent

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