Customer Service Technician
Resume:
MICHAEL ADKINS, SR.
*********@*****.*********:*********@*****.***
Objective:
Seeking permanent full-time position in the Commercial Services Industry, Commercial Warehousing Industry, or Hospitality Housekeeping.
SUMMARY:
Highly experienced hands-on professional Floor Technician with extensive experience in the Commercial floor maintenance including ability to operate numerous types of industrial cleaning machinery. Thoroughly familiar with all aspects of chemical mixtures and applications. Skilled in commercial/residential painting, general commercial construction, and commercial asphalt paving. Certified forklift operator with in-depth experience in commercial warehousing Industry and inventory management with a strong focus on providing superior service. Excellent communications skills and exceptional customer service skills, with the ability to work independently, or effectively within a team oriented environment. Detail oriented and a strong work ethic with a commitment to excellence in the workplace.
EMPLOYMENT HISTORY
Custodian Sr. Atlanta Streetcars Atlanta, Ga. 2014-2016
●Lead facility maintenance technician responsible for ensuring the overall cleanliness and maintenance of street cars,
●Responsible for performing a variety of task within the facility including general clean-up, ordering supplies, training all new-hire personnel on company policies and procedures.
●Assisted in cleaning various station stops for rail cars and ensured that all areas were clean and safe for patron usage
Floor Technician Incorporate Service Management Tucker, Ga. 2008-2010
●Provided exceptional professional service to client
●Performed various duties as Floor Technician including stripping, waxing, and buffing floors
●Assisted in the overall general maintenance of commercial facility and ensured that all public access areas were thoroughly cleaned and sanitized as per company guidelines
●Responsible for maintaining facility and ensuring that all areas were kept clean and sanitized.
Floor Technician Allied Cleaning Company Atlanta, Ga. 2007-2012
●Provided exceptional professional service to client
●Performed various duties as Floor Technician including stripping, waxing, and buffing floors as well as maintenance of all marbled flooring
●Assisted in the overall general maintenance of commercial facility and ensured that all public access areas were thoroughly cleaned and sanitized as per company guidelines
●Responsible for maintaining facility and ensuring that all areas were kept clean and sanitized.
Lead Custodian ISS’ International Services System Atlanta, Ga. 1989-2007
●Performed a variety of task as lead custodian including assigning task and performing quality control spot checks on all assigned task
●Responsible for ensuring that all areas of facility were properly cleaned and sanitized as per company guidelines
●Responsible for the operation of all industrial carpet cleaning machinery
EDUCATION:
Student [graduate] Charleston High School Charleston, W.V. 1978
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