Customer Service Medical Assistant

LINDA SARPONG

*** ******* **** ***********, ** **440 Will

630-***-****

*************@*****.***

Motivated, caring, compassionate and professional trained Medical Assistant with 5 years customer service experience seeking a position in a clinical setting where I can utilize my strengths and knowledge gained throughout my education at Rasmussen College and externship experience to provide quality patient care. SUMMARY OF QUALIFICATIONS

• Dean's list • Injections • Vital Signs

• GPA 3.32 • Venipuncture • Charting

• HIPAA Regulatory Training • Blood Draws • Patient Communication

• CMA Certification to be

Scheduled

• Rooming Patients • Team Oriented

EDUCATION

December, 2016

Rasmussen College Romeoville, IL

Diploma of Applied Science- Medical Assisting

EXTERNSHIP

Medical Assistant Extern October, 3 to November 5, 2016 Edward Medical Group Bolingbrook, IL

• Roomed and recorded patient's medical history and vital signs

• Performed EKG and gave injections.

• Assisted with lab duties and procedures all while gaining invaluable experience learning all aspects of the lab

• Greeted patients and provided administrative support to the front desk

• Demonstrated a positive attitude at all times while effectively communicating with patients and staff EMPLOYMENT HISTORY

Front Desk Associate October 1999 to April 2004

Marriott Hotel Downers Grove, IL

• Provided excellent customer service and positive experience by ensuring a smooth check in/out process.

• Answered incoming phone calls.

• Made reservations for guest

• Handled guest’s questions/concerns, resolving issues quickly.

• Trained new employees.

Home Daycare Provider May 2004 to 2015

Owner Bolingbrook, IL

• Provided care for pre-school and school aged children.

• Ensured academic readiness for kindergarten.

• Provided the children with nutritious meals.

• Maintained a safe environment for the children.

VOLUNTEER EXPERIENCE

Volunteer

Feed My Starving children

• Packed food for children in need in countries across the world. (July -2014. Aurora, IL)

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