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Customer Service Quality Assurance

Location:
Spring, Texas, United States
Salary:
20.00 to 25.00 hr
Posted:
January 19, 2017

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JIMMY GUNTER

**** ********** **. ******, ***** **379 (713) ***-**** acyc83@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Core competencies include:

New Business Development Outstanding Customer Service Skills

Superior Supervisory Skills Practical Problem Solving Ability

Self-motivated Strong Project Management

PROFESSIONAL EXPERIENCE

WYATT FIELD SERVICES, CORPUS CHRISTI, TX JANUARY 2016-JULY 2016 Boiler Maker #2

• Monitored and installed 9,000 lb. steel beams and columns for construction of plastics plant for M&G Chemical

• Operated Hyundai 160D-7E fork lift

• Operated JLB/G12-55A forklift

WEARSOX/ANTELOPE OIL TOOL, INC., HOUSTON, TX 2009-2015 Thermal Sprayer/Quality Assurance & Quality Control Manager

• Responsible for incoming drill pipe and deep water casing for most major oil companies.

• Monitor pipe numbers and heat numbers on all incoming and outgoing pipe. Work with third party inspectors to insure all numbers are correct.

• Apply centralization and stabilization on deep water drill pipe.

• Trained fellow employees on forklift and crane operation CONTINENTAL/UNITED AIRLINES 2007-2008

Flight Attendant

• Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft

• Maximize revenue growth and enhance customer satisfaction GUNTER INC., HOUSTON, TX 2003-2007

General Contractor

• Generated new business opportunities specializing in commercial/small business remodeling

• Orchestrated construction projects, hired subcontractors needed to complete the job on time and on budget

• Proven ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

• Wrote reports, business correspondence and procedure manuals; effectively presented information and responded to questions from clients

HARRIS COUNTY SHERIFFS DEPARTMENT, HOUSTON, TX 1991 – 2003 Deputy Sheriff

• Responsible for supervising inmates in the Harris County jail facilities, ensured that order, discipline, safety and security were maintained

• Additional responsibilities included finger printing, booking and releasing inmates, operated computers and standard office equipment including common computer software programs

• Responsible for transporting inmates between courthouse and jail maintaining order, security in court rooms during trials. Duties included the protection of judges, juries, courtroom participants and the general public

EDUCATION AND CERTIFICATIONS

Advanced Criminal Justice Training Degree in Law Enforcement, University of Houston, 1993 2

Multiple training certifications in equipment operation: Hyundai 160D-7E 36,000 lb lift capacity, Master Craft 7500 lb lift capacity, Caterpillar 7000 lb lift capacity, Combi-Lift side loader 25,000 lb lift capacity. Safety, First Aid, and Quality Assurance & Quality Control, 2011-2014 Transportation Worker Identification Credential, 2015



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