Customer Service Representative

Clarizza Mercado Sino

**-* ****** ******, ********, Manila

**************@*****.*********:**************@*****.***

099*-***-****

Objective: To apply my expertise to an establishment, give good service and to gain more experience.

Personal Information:

Age: 21 y/o

Birthday: December 26, 1995

Birthplace: Baguio City

Weight: 65 kg

Height: 5’3

Skills:

●Knowledge in Housekeeping, Front Office/ Telephone Reservation

●Skilled in Commercial Cooking and F&B

●Has computer skills (Encoding and Research)

●Good in Communication (English and Filipino)

●Has formal training in Baking and Pastries

Education:

Diploma in Hotel and Restaurant Services

Asian Institute of E-Commerce Gapan City

Certificates:

●NCII in Food and Beverage

●NCII in Housekeeping

●NCII in Commercial Cooking

●NCII in Front Office

Trainings and Seminars:

●On-board Training (Cruise ship Apprenticeship)2Go Travel, MV St. Leo the Great

●E-Commerce Seminar (Google Ads)

77 Crossroads, Mother Ignacio St., QC

●Hotel Familiarization

Crown Regency, Cebu City

Work Experience

●1 year Technical Support for AOL Level 3 Department, using free flow troubleshooting

●1 month Technical Support for AOL Level 1 Department

●4 months Customer Service Representative for a Telecommunications account

●5 months Customer Service Representative for a Sales and SEO account

●1 month part time on Call Catering Staff

Character References:

●Erlyn Montero, Manager at MontBlanc Enterprises

092*-***-****

●Gerome Manuel, Customer Support Representative

094*-***-****

Contact this candidate