Manager Information Security

Robert Payne

** ******* ****** • Thomasville, NC 27360 • Cell 859-***-**** • **********@*****.***

Multifaceted technical career with 20-year track record of innovation and success

Customer-centric and technically sophisticated hands-on manager with proven track record delivering positive financial impact to the bottom line through innovative technology solutions. Dedicated to aligning IT with business initiatives..

Core Competencies:

LAN/WAN Design, Optimization, and Administration Server Virtualization, SAN Administration

Cisco Routers, Switches and Call Manager VoIP IT Information Security

End User Support Executive Level Communication

Research, Analysis, and Budget Justification IT Team Building and Supervision

Positive Mental Attitude, Flexible, and Driven To Find A Better Way Vendor Management

Professional Experience

Piedmont Advantage Credit Union – Winston Salem, North Carolina (2015 – Present)

Vice President Information Technology:.

Responsible for managing a staff of 5 employees.

Responsible for the development and maintenance of the Information Security Program

Responsible for Chairing the Information Security Team

Responsible for vendor and consultant management.

Responsible for annual IT budget.

Responsible for the core XP2 environment

Responsible for all IT network infrastructure and communications systems

Responsible for incident and problem resolution.

Previous Experience

New Breed Logistics – Greensboro, North Carolina (2012 – 2015)

ITIL / ISO Program Coordinator:.

Responsible for Coordinating the ISO 20000 Information Service Management initiative.

Responsible for Coordinating the ISO 27001 Information Security initiative.

Responsible for Coordinating the ISO 22301 Business Continuity initiative.

First Federal Bank – Lexington, Kentucky (2006 – 2010, 2012)

Vice President Information Technology Manager / IT Director

Contributions:

Improved end user productivity and morale by restructuring and modernized IT

Delivered $25,000+ annual savings beginning year one

Aligned IT with business initiatives by holding a Senior Management position and actively advising the President and Board

Enabled strategic business initiatives while improving end-user performance 1,200%+ by implementing, designing an 3MB MPLS Wide Area Network to 8 locations, utilizing and managing multiple vendors.

Improved communication and savings by implementing and administering a Cisco Voice Over IP System.

Reduced current and future operating costs by implementing Server Virtualization and SAN technology

Mitigated risk by implementing network security technologies

Mitigated risk by implementing a Business Continuity/Disaster Recovery solution

Responsible for managing vendor relationship with core provider.

Responsible for managing core conversion from Harland Financial to OSI.

Responsible for key roles for establishing a new building headquarters and branch locations

Recruited, managed, and participated in the professional development of one IT person

Met a ‘zero downtime’ goal during a corporate office relocation

Forged relationships with strategic IT partners

Forcht Bank – Lexington, Kentucky (2010 – 2012)

Information Security/Disaster Recovery Manager-Project Manager

Contributions:.

Build an Information Security Program utilizing ISO 27002.

Responsible for Training employees on Information Security Awareness.

Responsible for Managing the vendor testing of the Information Security Program.

Organized, managed, and brought closure to numerous projects utilizing numerous departments and vendors

Responsible for Disaster Recovery Site infrastructure MPLS, EMC SAN, Server Replication.

Responsible for Disaster Recovery planning, documentation, and reporting.

Responsible for Disaster Recovery life cycle including risk assessment, BIA, RTO, planning, documentation and reporting.

Kaba Mas Corporation – Lexington, Kentucky System Analyst (1996 – 2000), IT Manager (2000 – 2006)

Managed a 7 member IT team in support of the company.

Responsible for all IT network infrastructure and communications systems

Met a ‘4 hour’ goal during a corporate office relocation

Responsible for IT Security for DOD ‘Secret’ contract.

Managed, Designed, Implemented, and Administrator a 30 network server environment.

Responsible for assisting in relocation to a new location for the business.

Reduced current and future operating costs by implementing Server Virtualization and SAN technology

Additional IT and IT Management experience includes Kaba Mas Corporation, Lexmark International, and Long John Silvers Corporation.

Educational Background

Bachelor of Science, Computer Security 1995, Eastern Kentucky University-Richmond, Kentucky

Certification in ISO 20000 Foundation-Current 2/2013

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