Customer Service Mechanical Engineer

DARRELL BETHUNE

****************@*****.***

*** **** ****** 973-***-**** - Home

Belleville, NJ 07109 862-***-**** - Cell

Experienced Field/Operating Sanitation Technician competent in Shipping & Receiving, Assembly and Customer Service; Major strengths include:

Proficient in Microsoft OS, data entry and office machinery

Excellent Communication skills both written and verbal

Extensive experience in assembly, forklift operation and utilizing carpentry tools

Ability to work individually or as a team player

Customer Service focused and able to work in high stress situations

Professional Experience

United Parcel Service Saddle Brook, NJ

Driver Helper 10/2016-Present

Assist the driver in delivery of packages to homes and businesses

Continual lifting, lowering, and carrying packages that typically weigh 25 to 70 lbs

Physical, fast-paced, outdoor position

Excellent customer contact skills

Passaic County One Stop Center Paterson, NJ

Assembler/Service Technician 5/2011-10/2015

Prepared work by assembly instructions, blueprint specifications, and parts lists

Assembled components by examining connections for correct fit; fastening parts and subassemblies

Documented actions by completing production and quality forms

Maintained safe and clean working environment by complying with procedures, rules and regulations

Nomadic Display Totowa, NJ

Field Technician 4/2007-2/2010

Set up visual, audio equipment and assembled display stations for tradeshows

Performed installations at various locations to customer’s satisfaction

Processed computerized purchase orders

Computerized inventory of display units and parts

Bucher Hydraulics Inc. Saddle Brook, NJ

Service Technician/Power Unit Assembler 4/2003-10/2006

Assembled advanced hydraulic control components for variety of applications, pertaining mostly to elevator units

Built power units from raw materials, sealed, packaged, and shipped units

Maintained computerized inventory and placed customer orders of materials, tools, and parts for assembly

Handled customer service inquires, and processed phone and fax orders

Successfully completed apprenticeship under mechanical engineer for power unit installations

Operated forklift to transport and store all motor and assembled units

Education and Credentials

Eastside High School, Paterson, NJ, Diploma

Forklift Certification

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