Sridevi Tulasi
*******@*****.***
Ph: 248-***-****
RESUME
Career Summary:
Seeking position where about 15 years of Systems Analyst/Systems Administrator/Sharepoint Administrator/Project Manager/ Programmer in the Windows 2000/2003/2008/2012 R2; Windows NT/XP/7/8; Active Directory; SQL Server 2012, 2000, 7.0; IIS; O365, Azure AD - Cloud computing, Exchange 2010, 2007, 2003, 2000, 5.5; Blackberry Enterprise Server 10, BES 5.0.4, 4.5; SMS 2.0; VMWare Vcenter 5.0, 5.5; SCCM 2007, 2012; SCOM 2007 R2, 2012; Citrix Server environment, PL/SQL; Sharepoint 2013; Hyper-V, experience will add value.
Skilled at learning new concepts quickly, working well under pressure, communicating ideas clearly, effectively and following through on assigned tasks and responsibilities. Ability to work collaboratively and commitment to achieving corporate goals. I am an enthusiastic, positive, self-motivated team player and would be a loyal and dedicated addition to your staff.
Professional Summary:
Armed with 17+ years of extensive professional experience as a Systems Administrator/Sharepoint Administrator Tester /Programmer in the Win NT, Win 2K, Win 2003, Win XP, Win Vista, Windows 7, Active Directory, SQL Server 7.0, 2000, Exchange 5.5/ 2003, 2010, O365, SMS 2.0, Citrix Server, Live Communicator, Lotus Notes environment.
Strong skills in Windows NT /2000/ 2003 Server, Active Directory, DNS, DHCP administration, trouble shooting and implementation.
I command very high level expertise in installing, configuring, managing MS Active Directory, Microsoft File and Print servers, MS Exchange, Xerox printer rollout and Backup, Restore procedures
Highly experienced in developing various web based tools to automate administrative tasks using Powershell, VBScript, PowerCLI, Jscript, HTML, DHTML, HTA, ASP, ADSI, ADO, CDO, LDAP, WSH and WMI technologies.
Strong commitment to high quality of work and timely deliverables.
Extensively used performance and network monitoring tool “SCOM”, “Server Vantage” and “Client Vantage”
Knowledge of NT Security and Rights solutions on Windows Workstations. Understanding of solutions that handle NT Profiles
Experienced in Designing, Installation, Configuration, Administration, Troubleshooting and Performance monitoring, tuning of heterogeneous LAN/WAN networks.
Proficient in building Desktop, Server Images and software, patch distribution architecture using the tools WinInstall, Norton/Symantec Ghost, MS SMS and MS WUS.
Over 15 years extensive experience in Windows 2000/2003/2008/2012 Server and Active Directory administration, trouble shooting and implementation
Commands expert level skills in automating administrative tasks in LAN/WAN areas using VBScripts combined with advanced ADSI, ADO, CDO, LDAP, WSH, HTA and WMI technologies.
Highly experienced in testing and deploying Microsoft Security Patches to the server’s enterprise wide using MS WUS.
Experienced in packaging deploying applications and MS Security patches to desktops and Terminal Servers using SCCM and SMS. Also used SCCM to collect Hardware and Software inventory from Servers, and Workstations enterprise wide for Asset Management and Software Metering purposes.
In depth knowledge of Windows 95, Windows 2000, Windows XP, Windows 2003, Windows 2008 R2, Windows Registry.
Identifying application dependencies and making them work smoothly together. Trace configuration and operation issues with problem applications. Ability to automate - Programming that watches PID's and controls running processes. Understanding of bandwidth and how to control deployments. Careful testing that anticipates errors and minimizes widespread problems
Implementation and administration of DNS, DHCP and WINS in AD environment.
2 years experience in Active Directory migration, deployment, maintenance and troubleshooting experience.
Implemented Group Policies at Active Directory level and OU levels to satisfy various security needs in the enterprise. Also used GPO for securing/ locking workstations. Setup policies with GPO, GPP for the IE changes for Virtella, terminal service clients and Citrix Clients.
Designed Active Directory forest and domain structures. Implemented replication between multiple servers, Implemented DFS
Design, Installation, Configuration and Administration of MS SMS 2.0 with 3 site servers and 3500 clients at multiple sites.
Setting up Windows 2008 R2, Windows 2003 Servers, Enterprise Edition on Dell/ HP/Compaq Rack servers
Migrating File and print servers from Windows 2003 to Windows 2008 R2
Experienced in troubleshooting problems related to applications installed on Citrix servers
Highly experienced with Dell Nas and Netapp storage systems
Highly Experienced in Installing and Maintaining MS-Exchange Server 5.5/2000/2003/2007/2010.
Created pre configured application packages using Veritas WinInstall 2000 and deployed them to workstations enterprise wide using WMI technologies and SMS. WinInstall packages were made available for the users and Field Engineers over the web through internal website.
Created Norton Ghost Images for the desktop machines for quicker deployment and accomplish the repeatable support.
Solid working experience in SQL Server database administrator in enterprise environment.
Ability to conceptualize and deliver new methods to increase quality, productivity and reduce costs. Visionary with proven ability to inspire individuals to work toward common goals and accomplish desired results.
Demonstrated strength in quickly understanding and handling complex technical and operational issues. Goal-oriented with excellent interpersonal, planning, and organizational skills.
Self-motivated, and proactive to stabilize system operations with policies and procedures.
Strong commitment to high quality of work and timely deliverables
Ability to conceptualize and deliver new methods to increase quality, productivity and reduce costs. Visionary with proven ability to inspire individuals to work toward common goals and accomplish desired results
Implemented Group Policies at Active Directory level and OU levels to satisfy various security needs, security policies in the enterprise. Also used GPO for securing workstations. Setup policies with GPO for the terminal service clients and Citrix Clients.
Design and implementation of High Availability, Clustered system architectures on Dell/HP/Compaq servers and SAN setting up windows 2003 Enterprise server
Education and Training:
BS in Computer Science
Trained on Microsoft Windows 2000 Server and Active Directory Services
Trained on Netapp storage units
Trained on Exchange 2000, 2003, 2007, 2010, 2013
Trained on Sharepoint 2010
Trained on VBScripting, HTML, DHTML and HTA
Trained in Powershell Scripting 2.0
Trained on VMWare Vcenter 5.0
Trained on Lotus Notes System Administration
Certifications:
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Engineer (MCSE)
Virtualization Certified Engineer (VCE) (VMWare)
Certified Lotus Specialist (CLS)
Certified Lotus Professional (CLP)
Principal Certified Lotus Professional (PCLP)
Technical Skills Summary:
Servers
:
Windows 2012, 2012 R2, 2008, 2008R22003, 2000, NT 4.0, Lotus Domino R8, R7, R6.5, R5, Citrix Server, SQL Server, MS SMS Server, Microsoft Internet Information Server, Microsoft Share Point Services
Database
:
MS SQL Server 7.0/2000/2005,2012, MS Access, Lotus Notes, Oracle 7.x/8i/9i/10g/11g (SQL, PL/SQL, Stored Procedures, Triggers)
Protocols
:
TCP/IP, SNMP, IPX/SPX, NetBEUI, RIP, PPTP, LDAP, SNMP, HTTP/HTML, SMTP
Management
:
MS SMS 1.2/2.0, MS SUS, MS WSUS
Messaging
:
MS Exchange Server 2010, 2007, 2003/5.5, Lotus Notes/ Domino R8, R7, R6.5, R5.0
Clients
:
Windows10, Windows 8, Windows 7, Windows2003, 2000 Pro./ XP Pro., NT 4.0, 95, 98, ME, MS-DOS, Lotus Notes Workstation
Hardware (Servers Workstations, Networking)
:
Netapp F740, FAS 940, Dell Power Vault 775N, 725N, Dell Power Edge 1650, 1750, 2550, 2650 Series; Compaq Proliant 2500, ML350, DL320 Series; HP Netfinity, IBM 325/320; SCSI Controllers; RAID Arrays, Switches, Hubs, Modems Routers: Cisco 1700, 2600 & MC 3800 series
Desktops: Dell Optiplex GX150, GX260, GX270, HP Compaq DC5000sff, DC5100
Laptops: Dell D505, D400, HP Compaq N1000v, NX6110
Wireless: Cisco 340, 350, PI21AG PCMCIA wireless cards
Application Software/ Tools
:
VB 6.0, VB Scripts, Microsoft Office, MS Outlook, Sharepoint, Internet Explorer, MS Project, MS Visio, Norton Ghost, Veritas WinInstall 2000, Proxy server/Host 4.0, PC Anywhere, Royal TS V2.2.7, GotoMyPC, MS Citrix Terminal Servers, HTML, MS SUS/WUS, MS SMS, Cisco Aironet Client Utility
Antivirus
:
Norton Antivirus, McAfee, Trend Micro, PCCillin
Scripting Languages
:
Powershell 2.0, 3.0 VB Scripts using LDAP, ADSI, CDO, ADO, WMI, WSH technologies, HTML, XML, ASP, JavaScript
Installer Packages
:
Veritas Win Install 2000, Wise Package Studio, SMS Installer, MSI Installer, Install Shield
Backup Libraries & Softwares
:
ADIC Scalar 100, ADIC Scalar 24 & HP library
Veritas Netbackup data center 4.5 FP6, 7.5, 7.6; Arc serve 6.6; Exmerge (Microsoft Exchange migration utility); Seagate Backup exec
Experience:
Company : RGIS, MI
Title : Sr. Systems Engineer
Period : March 2015 – Till Date (Over 1.5 Years)
Career History, Responsibilities and Accomplishments:
Currently working on Migrating Exchange 2010 mailboxes over to O365 using Hybrid wizard.
Did setup azure AD connect.
Took leadership in training other team members with O365 migrations.
Designed project plan for O365 migration and started implementation.
Migrated several mailboxes to Exchange online through Hybrid wizard.
Created and used several Powershell scripts to run reports and make changes in Exchange as well as O365 environment.
Installed and maintained several SQL 2012 cluster servers.
Worked with Sharepoint 2013
Setting up RDMs in VMWare and troubleshoot issues.
Setup SRM and failover servers from Prod to Disaster Recovvery site.
Did setup several web servers and Configured IIS on them.
Company : Federal Mogul, Southfield, MI
Title : Sr. Systems Engineer
Period : Aug 2006 – March 2015 ( 8.5 Years)
Career History, Responsibilities and Accomplishments:
Managed multiple projects at the same time with proper coordination and successful implementation Ex: File and Print server migrations, VM builds, SCCM package deployments, Xerox printer replacement and new driver rollout to all the servers globally.
Created several project plans and performed the role of Project Manager.
Took leadership in training other team members with SCOM monitoring, GPO setups and resolving related issues.
Highly involved in migrating File and Print servers from Windows 2003 servers to Windows 2008 R2 servers.
Installing and configuring MDM solutions namely Mobile Iron and Blackberry Enterprise Server 5.0, BES10 for iPhones, Androids and Blackberry devices and setting up HA clusters.
Provided 3rd level support for Lotus Notes, Microsoft Exchange, BES, AD & Sharepoint.
Resolving 3rd level Cadre cases that were generated by Federal Mogul users globally and met 90% SLAs.
Setting up VMHosts in VCenter and creating new VMs using templates. Also Migrate VMs from one Datastore to other or one Host to other.
Manages global email routing and anti virus softwares and controls SPAM.
Migrating servers from Physical to Virtual and Vmotioning VMs
Created over 80 SCCM packages and deployed to various workstations at different locations globally
Added printers to users workstations using logon scripts with over 75 lines of code of automation
Using SCOM monitoring tool, monitored all critical servers and resolved the server issues before end user notices
Setup scripts in SCOM and schedule to place the servers in maintenance mode for certain period of time during patch weekends.
Involved in Datacenter migration of all the servers from Southfield datacenter to Chicago Datacenter.
Developed team portals for documentation purpose and also team calendars and tasks.
Setup and maintain user accounts, permissions and security groups for the sharepoint portal sites and site collections.
Created and managed web applications, Site collections, sites, lists and libraries in Sharepoint 2010.
Setup documentation for Helpdesk users for various technologies and trained them as needed.
Setting up SQL databases for Blackberry Enterprise Servers and managing them.
Involved in Xerox rollout and updating drivers automatically at various locations.
Created GPOs, GPPs for various changes for users and computer. Few of them are IE changes for Virtella, Modifying Local Administrator group of all the computers at different sites.
Written numerous VB Scripts for administration purposes. Some of them are for the following tasks:
Finding group members and adding/modifying group members
Adding multiple users in AD
Modifying User attributes
Checking account lockouts and automatically unlock the VIP user accounts
Exporting and importing AD user accounts
Server reboots after patching and ping tests to ensure the servers are backup
Replace existing print queues with new print queues.
Migrating mailboxes by a selected group of users from Lotus Notes to Exchange 2007 (using CDO, ADSI).
Changing display name in AD and Exchange Global Address List using ADSI
Updating the user properties on ADS.
Changing passwords with ADSI.
File replication with ADSI.
Extracting emails from mail boxes in Exchange servers based on certain criterion.
Sending automated emails to group of users who meet a set condition. * List attributes of each member of a LDAP group.
View the system information and running processes of a remote computer using WMI.
Synchronizing data on servers using ADSI and DHTML.
Check for most current antivirus signature files and update them (using WMI).
Running login and log off scripts using VBScripts from Group Policy
Sending broadcast network message from help desk in emergency system down cases (using WMI).
Analyze backup log and send email alert using WMI and ADO.
Archive event log entries from all servers to a storage server (using ADSI and ADO).
Add additional IP Addresses to servers using WMI.
Return a computer name at which a user is logged in (using WSH).
Run script based on day of a month (using WSH).
Generating list of members of a group or OU and many more…
Written numerous Powershell Scripts for administration. Some of them are listed below:
Modifying thousands of servers hosts files by adding new entries and registry modification
Adding DHCP scopes
Modify Active Directory entries
Exchange Database failover from active to passive servers.
Adding multiple users to exchange and updating addl email address
Configured Backup and Restore operations with Veritas Netbackup and Backup Exec. Also troubleshoot backup issues.
Handled requests for ad-hoc reporting and data updates as necessary. Maintenance and performance tuning of database as necessary.
Setup WSUS server to deploy MS Patches to workstations and written VB Scripts to customize workstations to point to the location based WSUS servers
Created a HTA based tool called “DHCP Reservation tool” that takes the Computer name, MAC Address, IP Address as input and creates a DHCP reservation on the DHCP servers in the assigned scope on all DHCP servers
Created a web portal using Microsoft Share Point Services for our IS Department. Through this tools we keep track of Tasks, Host Tools, Manage calendars like on call schedule, Manage Contacts of ISD staff, documentation
Updating Exchange 2010 patches and service packs as they are released.
Company : Toyoda Gosei North America, Troy, MI
Title : Sr. Systems Analyst
Period : Nov 1999 – Jul 2006 (Over 6.5 Years)
Career History, Responsibilities and Accomplishments:
Data backup and restore procedure using Veritas Netbackup Data Center 4.5 FP6 on Windows 2000 servers.
Configured Backup and Restore operations with Veritas and ArcServe IT for NT/2000 environment
Involved in Creating Win2000 and XP Desktop Images with the corporate standard and policies using Norton Ghost 7.5. Creating Images reduced the PC deployment time from 4 hours to 30 minutes and also it provides repeatable support.
Managing Users, User Accounts,Groups, File Folder Permissions and other Active Directory objects.
Installing and Updating Win2000 servers with new service packs and Security Patches using WSUS.
Export important mailboxes on MS Exchange Server to .pst files using exmerge. Created an excellent, fully automated VB Script to automatically export thousands of user’s mail boxes to .pst files with in minutes. To do the same task manually it was taking 3 administrators 2 full days of work.
Applying and managing Group Policies at Active Directory level and OUs.
Created Group Policies at OU level to “lock down” workstations to maintain the company standard and avoid users from installing unwanted applications from the web. Lockdown also reduced virus infections and spyware.
**Resolved critical issues related to ADIC Scalar 100 & Scalar 24 Backup Libraries
**Setting up snap shots on Network Appliances for quick restores
Involved in migrating data from Network Appliances to Dell NAS 740
Setup folder level Disk Quotas on Dell NAS
Setup shadow copies for the shares for quick restores
Troubleshooting, administering, maintaining printers, print queues and fax problems
Established Lotus Notes Connector between MS Exchange 5.5 server in Perryville, MO and Lotus Notes mail server in Troy, MI.
Migrated MS Exchange 5.5 accounts to MS Exchange 2003 and maintain MS Exchange 2003.
Migrated users mailboxes from Lotus Notes to MS Exchange 5.5
Performed replication from TGJAPAN to TGNA Troy and from TGNA NOTES to TGMO exchange server through Notes Connector
Troubleshoot issues with Lotus Notes, Exchange email problems and email delivery failures.
Troubleshoot problems with Comerica Gateway which connects to the bank from the company to transfer funds.
Installed and administered Ecopy software used for emailing scanned documents using OCE 9400 copier & Scanner
Setup printers to users computers through login script using VB script and WMI technologies
Trouble shoot problems related to Citrix Published applications and ica clients
Log daily users calls in Heat database
Update the groups on Active Directory domain and Exchange server 5.5
Used Arc Serve backup system to backup all the servers including mail servers and Netapp storage units
Involved in administering CIFS on Netapp F740 & FAS940 to setup security, disk Quotas, shares & snapshots
Performed routine system administration tasks including backups and file restores, account installation and deletion, workstation, Server installation, and operating system upgrades.
Migrated Windows NT domains to Windows 2000 Active Directory domains
Intensively worked on NTFS and Shared folder permissions, ACL, System monitoring, debugging and performance tuning
Setup and management of network printers and management for remote access
Remote PC maintenance and trouble shooting with the implementation of Proxy, PC Anywhere and GotoMyPc
Implemented Trend Micro Antivirus products. Office Scan on Workstations and Server Protect on Servers
Configured network printing and print server.
Installation and configuration of VPN connections.
Installation, automated deployment and configuration of Cisco Wireless cards, drivers and firmware.
Designed and developed a tool called “Auto Help Desk ” to automatically open help desk tickets in “Remedy” and page the administrators on call when printers generate errors on the network, when servers produce critical errors in event viewer, when SQL databases produce errors using VB Scripting, DHTML combined with ADSI, ADO, CDO, LDAP technologies.
Written a VB Script and DHTML based tool to automatically create, delete reservations on DHCP servers.
Design Active Directory infrastructure to meet specific client requirements employing forest/domain/OU architecture, and inter site replication topologies
Implemented disk mirroring and stripe with parity using RAID controllers
Managed the TCP/IP Network In multiple Domains Configuration consisting of DHCP, DNS, WINS, DDNS, Name Services and RAS.
Experienced in HP ProLiant server hardware and components and Disaster Recovery Operations
Installed, Configured and Maintained Norton Antivirus products.
Designed and configured a system to deploy Microsoft Security Patches to servers and workstations using SUS/WUS and SMS.
Built Windows 2000/SMS 2.0 test environment with Active Directory and Group Policies. Conducted testing to evaluate platform functionality, and contributed to a cost-justification plan for a Windows 2000 pilot program.
**Create server builds and desktop rollouts for Windows NT/2000/XP systems using remote installer and software distribution to desktops using SCCM/SMS.
Managing Active Directory components, including Domain controllers installation, global catalog servers, Trusts and Sites
Experience in configuring and troubleshooting of TCP/IP and resolving Network related problems
Created sites, site links, and connection objects for Active Directory.
Familiarity with network management tool such as Network Monitor.
Good experience with Windows NT/2000 Performance Optimization/Monitoring and Fault Tolerance
Security Performance optimization related to Windows NT, 2000 Terminal Services
Problem determination and resolution of networking hardware, including hubs, cabling, peripherals like CD-Drive, Tape-Drive, patch panels etc.
Installed Terminal Services in Application server mode, installed Terminal services client and web enabled access to Terminal server on Windows 2000.
Successful migration of Exchange server 5.5 to Exchange 2000
Lotus Notes ID creation and management of Disk space for the users on Mail servers.
Used MSI Installer to create unattended installations for applications. Also used the automated switches for MSIEXEC along with VB Scripting for automated intelligent scripted deployment
Installed SMS 2.0, SMS-supported inventory and software deployment
Install and Maintain the SMS reporting / central / primary & secondary site servers
Inventory management of hardware and software on all enterprise desktops and laptops using SMS 2.0
SMS Site tuning and configuration, Implementing and testing software
Installation and troubleshooting, client inventory processing, remote control, software distribution, and other SMS related issues
Monitor the health of the SMS infrastructure to insure a high level of availability and reliability
Manage the “Integration Lab” problem queue, Insure a timely resolution to all problem tickets
Ensure accuracy of SMS information by confirming aged client information is removed as scheduled
Company : Atlas Tools, MI
Title : Programmer Analyst
Period : Sep 1998 (6 Months)
Career History, Responsibilities and Accomplishments:
Packaging Business Application’s using Veritas Winnstall 2000 and deployment using VB Scripting and Web.
Installed and configured Lotus Notes server 4.5. Setup notes mail.
Administer Lotus notes. Setup adjacent domain documents and foreign domains.
Developed lotus databases using Lotus Scripts.
Web enabled lotus databases. Setting up PDAs.
Performed Daily and Weekly Full Backup of Windows Servers Using Arc Serve IT.
Create and manage Windows NT user accounts, setup security etc.
Designed strategy and methods for enterprise wide roll out NT 4 work station on new hardware
Maintaining connectivity to login, file and application servers over WAN to multiple locations.
Administering, Maintaining and troubleshooting of Windows 2000 server windows NT, windowsXP and windows 2000 professional workstations.
Designed and maintained computer networks at various client places.
Troubleshoot general computer Hardware, Printers and other peripherals.
Proficient in configuring hardware components, which include installing network, modem and sound cards, hard disks, CD-ROMs, tape stackers and configuring CMOS.
Created scripts to automate installs using Batch Programming.
Involved in system study, analysis, design, development, implementation, documentation and user training.
Evaluated, designed and installed wireless LAN in the new premises and made it active with in 24 hours.
Character Qualities:
Honest, Dependable, Well-Groomed, Excellent Attendance, Hard Worker, Quick and Willing to Learn New Skills, Enjoy teaching and sharing new skills, Self Learner, Good Health
References:
Excellent references available upon request.