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Technical Support Management

Location:
Mountain View, CA
Posted:
January 17, 2017

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Resume:

NASUTI LUIGI

** ******* ******, *** * unit c, SNT Anthony subd., Taytay Rizal 1920

acybra@r.postjobfree.com - 091*-******* / 02 - 2130690 Permanent resident visa available.

EMPLOYMENT HISTORY:

- Cognizant Technology Solutions Philippines, Inc. June 2016 – currently employed

Spanish Process Specialist iter 1 (youtube/google account)

- DESTINATION OF THE WORLD April 2016 - May 2016

Spanish – English CSA

(bilingual phone tech support, bookings, quotation, payment, relocation)

- DESTINAZIONE GARGANO Jun 2012 - March 2016

SEO (search engine optimization) and translator

(translator of web content and other documents and seo – operated part-time while in the PH)

- TCL ON LINE SERVICES Sept 2013 - Sept 2014

TSR and RMA ex. Account processing

(Italian-spanish-english technical support plus e Exec. Processing of RMA)

HOTEL SCHOOLS COLLEGE (in the county of foggia - Italy) Oct 2003 - Sept 2013 College school teacher

(Hotel management, F & B, management of tourism, art of communication, cuisine)

EDUCATION HISTORY:

CEPU university - Pescara, Italy

Masteral in web programming and designing

2001 - 2002

G. D’Annunzio university - Pescara, Italy

Modern foreign languages and literatures major in management of tourism

1995 – 2001

Ipssar E. Mattei, (college) Hotel International School - Vieste, Italy

1990 - 1994

CORE COMPETENCIES:

-Language Proficiency in the 4 abilities: writing, reading, speaking, understanding (Spanish / Italian native and English fluent)

-Web programmer and designer (Microsoft expression, dreamweaver, flash, photo shop, corel draw, many web script editors, note ++, xampp virtual server, web: asp, aspx, php, sql, pdo, css, javascript, xml, html, visual basic)

-Microsoft Word/Excel/Powerpoint, access, outlook.

-knowledge of google app

-knowledge of social media

-SEO and SEM technique

-Knowledge of networking, net geography, relation client / server, net protocols etc.

-Knowledge of Marketing and economics

Capable of multitasking and can work under pressure.

Creative and have organizational abilities.

Comfortable in a fast-paced deadline oriented environment.

Work well as a part of a team.

Dependable and Trustworthy

-Knowledge of general accountancy.

-Analysis of performance.



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