Engineer Support
Resume:
Hemant S. Patankar
*-*,**** **.-***,PMGP Colony,Dharavi Bus Depo Road,Sion-Dharavi,Mumbai-17.
Mob:865-***-****/989-***-****. Email:*********@**********.***
Objective
I would like the opportunity to work for a progressive and growth-oriented organization where my experience could be utilized to their fullest, while expanding my knowledge base of troubleshooting LAN and WAN network problems, as well as Microsoft servers featuring DNS, DHCP, Web Server other worthy applications like windows 2000/XP. I want to become part of Server/Network Admin group which handles all the Server/Network and Troubleshooting if some problem with Server.
Education Qualification
Passed L.C.H.M engineering in 2000 from REI with First class.
Passed L.A.E.V.S engineering in 1999 from REI with First class.
Passed 12TH M.C.V.C in 1998 from Maharashtra Board (Mumbai) with second Class.
Passed S.S.C Examinaiton in March-1996 from Maharashtra Board (Mumbai)with Second Class.
Technical Qualification
Certification in Computer Hardware and Networking.
Course complited MCP (Microsoft Certified Professional) ID # 3731094. Since 2006.
Hardware & Networking Skills
Assembling, Installation and Maintenance of Desktop Computers and Peripherals
Detecting and resolving critical hardware failures.
Installation of Microsoft family of Operating Systems like Windows 9x, 2000 Server, 2003 Server, 2000 Professional, XP Home/Prof, etc.
Installation of various Software tools like MS-Office, Tally,ADOBE,AUTODESK., and Win Zip etc.
Hands on experience on Cloning Application like Norton Ghost 8.0
Configuration of Modem, printers, scanners, webcam, etc.
Hands on experience in Windows network with Windows 2000/2003 server and Windows 2000 professional, Windows XP Professional.
Hands on experience on Windows 2000/2003 domain based network.
Configuring and Maintaining Local area networks.
Managing Network Resources like Files and Folders,User Login,Active Directory Printers, etc.
Computer Exposure
Hardware Desktop : Intel & AMD AT/ATX compatible PC.
Operating System Desktop : Dos 6.22, Windows 9x/ME, Win2k Prof, Win XP
Servers : Windows 2000 Server & Windows 2003 Server
Laptop Knowledge Installation and Configuration of various types like IBM, HP, Dell
Mailing Client MS-Outlook 2000 & 2003 Configuring & Troubleshooting
Outlook Express Configuring & Troubleshooting.
Employment History
Total Experience : 9 Years.
Currently Working for:
Company : Nexgen Peripherals.
Duration: 1st December 2008 to 31st May 2009.
Designation : Senior Hardware & Network Support Engineer.
Job Description
Hardware and OS troubleshooting of PCs.
Computer Assembling and Installation of Software
Implementation & maintenance of Windows 9x and Windows2000 servers and Windows XP/Windows 2000 Professional client network, Peer to Peer, Switch to Pc at various client places.
Providing support to clients for various Windows based application.
Troubleshooting Hardware and Network problems. Managing Network resources like Files and Printers.
Exposure -IV
Company : Tasaa Netcom Pvt Ltd
Duration: 14th December 2004 to 30th November 2008.
Designation : Hardware & Network Support Engineer.
Job Description
Hardware and OS troubleshooting of PCs.
Implementation & maintenance of Windows XP/Windows 2000 Professional client network, Peer to Peer, Switch to Pc at various client places.
Managing Network Printers and connectivity.
Hands on experience on HP Printers.
Troubleshooting problem related with, Windows 2000, Windows XP based platforms.
Installation & Troubleshooting problem related with Software i.e. AutoDesk AutoCAD Inventor,Revit,Maya,Max,Combustation,Preimer,After Effects,Photoshop,Corel,
Pagemaker,Tally,SoftyImage,
Implementation Antivirus software Norton with updates at various client places.
Implementation and maintenance of CAT 5 cables and Switches
Maintaining Internet Proxy Server (ISA 2000/2004 Server)
Troubleshooting Hardware and Network problems. Managing Network resources like Files and Printers.
Vendor and company user coordination to resolve all hardware and software related problems and following up to ensure that the call is closed by the respective customer.
Support also to mailing solution using MS-Outlook on the client side.
Hands on experience on DHCP, DNS,ACTIVE DIRECTORY Server.
Exposure -III
Company : Lancomp Networking Solution.
Duration: May 2001 to December 2004.
Designation : Hardware & Network Support Engineer.
Job Description
Hardware and OS troubleshooting of PCs.
Computer Assembling and Installation of Software
Implementation & maintenance of Windows 9x and Windows2000 servers and Windows XP/Windows 2000 Professional client network, Peer to Peer, Switch to Pc at various client places.
Providing support to clients for various Windows based application.
Troubleshooting Hardware and Network problems. Managing Network resources like Files and Printers.
Exposure -II
Company : Bosstech
Duration: November 2000 to April 2001.
Designation : Customer Support Engineer.
Job Description
Installation & trouble shooting of all kinds of passbook printers i.e IBM,PR50 & PR2,
Dot Matrix Printers, Desk Jet.
Exposure -I
Company : Infinety System
Duration: May 2000 to October 2000.
Designation : Customer Support Engineer.
Job Description
Working on different type of O/S & Application As:
Windows 98,95,office 97
Hardware and OS troubleshooting of PCs.
Maintaining Internet Proxy Server.
Solving PC problems (card level),printer (Epson peripherals) problems.
Solving Software related problems.
Updating customer on latest technical information.
Providing technical training to the end user.
Installation of Software like MS office 97,Corel,PageMaker,Acrobat Reader and
Soundcard as well as MPEG.
Setting of Modem and Fax configuration.
Installation & trouble shooting of all kinds of printer i.e. Laser Jet, Desk Jet & Matrix
Printers.
Personal Details:
Date of Birth : 6th Jun 1981
Gender : Male
Marital Status : Married
Nationality : Indian
Languages Known : English, Hindi, and Marathi.
Earned Salary : Rs.20,000/-
Expected Salary : Above Rs.25,000/-
Notice Period : NIL
(Hemant S. Patankar)
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