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Senior test engineer

Charlotte, North Carolina, United States
January 16, 2017

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PH: 980-***-****

US Residency Status: EAD (No Visa Sponsorship needed)


Experienced Quality Assurance Analyst with 6.5 years of experience in Information Technology industry involving Analysis, Manual and Automation testing.

5.5 years of experience in functional testing of Microsoft, Telecom and Insurance products.

1 year of experience as Associate Professor in Electronics and Communications department.

Experience in using Waterfall model and Agile/SCRUM methodology.

Proficient in writing Test Strategies, Test Plans, Test Cases, Test Scripts, Test Scenarios and Test Summary Reports for both Manual and Automated Testing.

Experience in mapping test scripts to the business requirements to establish the RTM [Requirements Traceability Matrix].

Experience in performing Functional Testing, Stress Testing, Ad-hoc Testing, Regression Testing and assist business users in User Acceptance Testing.

Experience in Manual and Automation testing using Product Studio/HP QC/HP ALM. Extensively worked on logging defects, conducting defect reviews, checkpoint and root cause analysis meetings.

Experience in designing and execution of Automated and Manual test strategies, Identify Risks and Issues, design effective mitigation test strategies and enhance the on time quality deliverables.

Thorough understanding of Software Development Life Cycle, Software Testing Life Cycle & Bug Life Cycle.

Hands-on experience in IP based Equipment & Networks using SIP, Diameter, CAMEL Protocols and SIP IMS Signaling messages.

Developing E2E high-level Test Cases and defining test scope for all assigned project releases.

Extensive use of MMTC [Microsoft Manual Test Client]/QC for developing and executing test cases.

Developing Automation test cases using TTCN-3 [Testing and Test Control Notation] scripting language for performing conformance testing of communicating systems.

Worked on Rational Clear Case tool for source code and test library version management.

Experience in setting up Test Bed/Environment.

Trained new resources on Product functionality, Test and bug lifecycles.

Actively involved in Positive and Negative testing to ensure the process being fully tested, including additional scenarios that may not be covered in test plans.

Excellent written and verbal communication skills and can work independently, in teams and meet release/delivery deadline.

Excellent work ethics, self-motivated & quick learner, willing to learn new technologies.


Bachelor of Technology in Electronics & Communications Engineering


Operating System

Windows 2000/XP/VISTA, Windows7/8, Windows 2008 R2 and Linux

Scripting Languages

TTCN-3, Windows Batch Scripting, SQL and VB Script (Basics)

Testing and Reporting Tools

MMTC [Microsoft Manual Testing Client], Product Studio, MHWeb and HP Quality Center, HP ALM

Software Methodologies

Agile and Waterfall

Web Services


Agile Tools

Rally, Pega PMF

Network Protocols

SIP, Diameter, CAMEL, SDP and SIP IMS Signaling

File Transfer Protocols

FTP, SFTP and FileZilla

Compiler/Analysis/Other Tools

TITAN, Wireshark and OpenSpan Robot

Version Control Tools

Rational Clear Case, Eridoc, eRoom


Ernst & Young LLP Aug’16 to Present

Role/Title: Senior

Projects: Major Financial Clients – Banking and Insurance


Working as part of Master Data Management team and reporting to Director, Business Data Analytics

Involved in Business Analysis and Requirements Gathering

Quickly grasped the Business Processes and coordinated with Business Analyst in understanding specific business requirements.

Responsible for developing Business Glossary of all the master data attributes pertaining to Portfolio, Holdings & Security masters.

Responsible for developing master data attribute mapping document by understanding source and target system attributes.

Responsible for interpreting and documenting business rules.

Analyzed simple to medium complex SQL queries and corroborated with the business rules.

Responsible for developing UAT Test Plan and Test Scripts.

Responsible for performing UAT defect analysis. Defect retest and updating the status accordingly in HP ALM.

Mindtree Limited Oct’15 to Aug’16

Client: AIG Insurance

Project: TSSU - One Touch Express Claims and Payment Automation

Role/Title: QA Test Lead

Project Description: The project is to build Global Claims Automation Platform (GCAP) to handle multiple claims and financial processes without or with little manual intervention by doing Straight Through Processing (STP).


Leading a team of three QA Analysts and reporting to QA Director

Responsible for analyzing requirements to assess completeness and testability by attending sprint planning & grooming sessions with Product Owners, BA’s and Development team

Responsible for planning Functional, Integration and Regression test cycles

Responsible for providing test coverage, effort estimation and authoring detailed test plan

Estimated total test case count for each code drop by splitting test cases across the Line of Business (LOB) Accident and Health. Used RBT testing strategy to split test cases across various LOBs based on volume of production data for each LOB

Responsible for assisting Project Manager in updating Pega PMF with QA tasks

Responsible for creating RTM [Requirements Traceability Matrix] to ensure that the test scenarios/cases are aligned with the requirements

Responsible for guiding the team in understanding user stories and coordinating with BA team for any clarifications

Responsible for developing, reviewing and execution of Functional, Integration and Regression test cases

Responsible for evaluating and reviewing the defects raised by the team

Responsible for reporting and assigning the defects to responsible group after review

Responsible for prioritizing and planning retest cycles of fixed defects

Responsible for driving daily defect triage calls to prioritize and track the defects that are to be addressed, ensuring timely and accurate resolution

Responsible for publishing daily status reports and provide QA updates in daily scrum calls

Responsible for assisting in retesting Extended Unit Testing (EUT) scenarios to identify defect prone areas/functionalities and publish Quality Improvement report on a bi-weekly basis

Responsible for assisting BA’s and Product Owners during UAT cycle

Responsible for doing root cause analysis of UAT defects

Using risk-based testing (RBT) approach, develop a test execution strategy based on criticality of various functionalities, use cases and requirements

Responsible for performing HP Quality Center (QC) audit on a regular basis to ensure that team adheres to the standards set for QC execution

Responsible for maintaining and publishing various execution tracker reports for each code drop

Responsible for preparing Test Summary Report and Lessons Learned documents as part of project closure activities and involved in internal audit

Environment: Windows, SQL, XML, SoapUI, OpenSpan Robot, HP Quality Center, HP ALM, Pega Rules Processor (PRPC), Rally, Pega Project Management Framework (PMF)

Ericsson India Global Services Pvt. Ltd., India Nov’12 to Dec’14

Role : Senior Verification Engineer

Project : Product Enhancement and Customization Testing

Project Description: Ericsson’s charging control node (CCN) is a signaling control point used in a communication network (such as a 3G mobile communication system) that can receive and process, track, and rate (assign a $ value to) packet data service and content usage requests. CCN also supports real time charging of voice calls, SMS and Data services for subscribers in the GSM network. It is used for real time cost and credit control between the charging system and the MSC. TTCN-3 scripting language was used for the automation of the test scenarios and TTCN simulators are used for application performance testing.


Responsible for Analyzing, Testing, UAT and Delivery of product customization requests from various telecom customers such as T-Mobile, AT&T, MTN, Telstra, Vodafone, UMobile and SMARTP.

Responsible for Development and Execution of Automated and Manual test strategies to identify Risks and Issues, design effective mitigation test strategies and enhance the on time quality deliverables.

Responsible for Analyzing and testing complex test scenarios on Multi-Node architecture that includes CCN and SDP.

Worked at Ericsson, Montreal, Canada for a brief period of time and handled product testing assignments.

Handled various Customer Escalations and delivered successfully under tight deadlines.

Attend Business and Technical team meetings to decide the scope and prioritization of the PC requests.

Analyzing the Business Requirements and providing test effort estimates.

Acted as Scrum Master and followed Agile/Scrum methodology for fast paced development and delivery.

Collaboratively worked with Solution Architect’s and Developers in analysis/design phase of the requests and was responsible for creating and review of High Level and Low Level test cases.

Responsible for creating RTM [Requirements Traceability Matrix] to ensure that the test scenarios/cases are aligned with the requirements.

Responsible for developing and reviewing TTCN-3 test scripts and FTD [Functional Test Description] documents.

Responsible for setting up Test Bed for CCN Node based on the PC request.

Responsible for executing automation test scripts and logging TR’s [Trouble Reports] in MHWeb.

Responsible for testing any enhancements to Test Framework.

Responsible for Regression, Integration and Stability testing.

Responsible for defining the Scope of testing for User Acceptance Testing.

Responsible for testing scenario, test plans, and test scripts for UAT.

Responsible for UAT execution and Defect management.

Expert in Reviewing/Reporting, Track and Maintaining Defects with high level of accuracy and informative reproduction steps using MHWeb.

Responsible for preparing Test Summary Reports and Lessons Learned documents as part of project closure activities and involved in internal audit.

Responsible for Training internal resources on the product as well as the Automation Framework.

Responsible for E2E Testing Support after major product releases.

Mentored and lead a team of 5 members.

Identified, suggested and managed improvements in processes to deliver quality solutions.

Worked independently and collaboratively with team members to achieve common goals.

Environment: HP-UX Linux, Windows7, SIP, Diameter, SDP, IMS Signaling, CAMEL, TTCN-3, MHWeb, Eridoc, Wireshark, TITAN, FTP, SFTP and Rational Clear Case

Wipro Technologies, India Apr’10 to Oct’12

Client : Microsoft Corporation

Role : Senior Test Engineer

Project : Application Compatibility Testing for Desktop and Mobile Platforms

Project Description: Project focuses on the Software performance in a particular configuration, which includes Hardware, Software, Operating System and Network environment, and also on cross platform functionality. It involves testing and certifying the functionality and compatibility of various applications on Windows8 along with Service packs for Windows XP, Windows Vista and Windows7 before release to market (RTM). Also, the project includes testing of Hot Fixes/QFE/GDRs (General Distribution Release) and Security Patches on all the operating systems starting from Windows XP to Windows8.


Responsible for Analyzing, Reviewing the Requirements and also responsible for coordinating with the customer for better understanding of the requirements and overall test expectations.

Responsible for Planning and Execution of test cycles based on the Requirements and Major Milestones.

Responsible for tracking and reporting test progress for major and minor milestones.

Responsible for providing clarifications to the team on test requirements.

Responsible for providing test support during testing escalations.

Responsible for Development and Execution of Manual test strategies to identify Risks and Issues, design effective mitigation test strategies and enhance the on time quality deliverables.

Responsible for work allocation and review of deliverables with a team of twenty test engineers.

Developed Test Cases for performing Functional, and System Testing.

Involved in writing positive and negative Test Cases.

Prepared test guides for various new features introduced in the product.

Responsible for evaluating and reviewing the bugs raised by fifty test engineers.

Responsible for reporting and assigning the bugs to responsible group after review.

Analyzed and ensured test results and changes/bugs are reflected in the test case and test cases are updated appropriately based on resolution.

Responsible for prioritizing and planning retest cycles of fixed bugs.

Responsible E2E testing of ACREPRO bugs logged by worldwide users

Responsible for mitigation testing to rescue OS and Applications.

Analyze and report overall test status and results of test case execution for the applications tested.

Responsible for generating and communicating bug reports on Daily, Weekly and Monthly basis.

Provide training and guide new resources in the team.

Environment: WTT [Windows Testing Tool], Product Studio, MMTC [Microsoft Manual Test Client], Windows 8/7/Vista/XP, .Net Framework 4.0, Windows Batch Scripts and SQL

Wipro Technologies, India Dec’09 to Mar’10

Client : Optus Telecommunications, Australia

Role : Test Engineer

Project : Web Application Testing

Description: This project involved testing Optus Web based console and other OSS/BSS systems, which manage Sales and Servicing of Optus products (Fixed Telephony, Wireless, Broadband, Wireless Telephony and Wireless Fusion).


Responsible for understanding the requirements and developing RTM.

Responsible for creating test scenarios as per the RTM.

Responsible for functional and regression testing.

Responsible for developing positive and negative test cases and executing the same in HP Quality Center.

Responsible for logging and tracking defects in HP Quality Center through to resolution.

Environment: HP Quality Center, IE10, Mozilla Firefox, Java and Oracle

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