Customer Service Representative

Kamirra Privett

**********@*****.***

**** *** *******, *** *** Home: 214-***-****

Mesquite, TX 75150 Cell: 972-***-****

OBJECTIVE

To secure a position that will show case my customer service skills and interpersonal abilities while pursuing my Bachelor’s degree in Sonography.

EDUCATION

Richland Community College, Dallas, TX

Pursuing Bachelors of Science Degree in Sonography

Mesquite High School, Mesquite, TX

Graduated: May 2015

EXPERIENCE

Various Staffing Agencies, Dallas, TX

Customer Service Representative (Call Centers) 09/2016 – CURRENT

Inbound and outbound calls to/from customers for various services

Transfer inbound calls to other departments.

Complete customer callbacks and follow-ups.

Blue Science Pool Company, Dallas, TX

Customer Service Representative 05/2016 – 08/2016

Inbound and outbound calls to customers for new service or maintenance

Collaborate with field technicians to ensure service schedule and provided.

Transfer inbound calls to other departments.

Complete customer callbacks and follow-ups.

Perform other reasonably related duties as assigned by immediate supervisor and management as required.

Lasting Impressions Events by C & A, Dallas, TX

Assistant Coordinator /Client Liaison 02/2015 – 01/2016

Greeting clients, providing materials needed for event related meetings.

Greet vendors at event sites.

Distribute final payments.

Assist with setup, decorating, and cleanup of all events.

Prepare nametags, materials, packages, gift bags, registration lists, seating cards.

Taco Casa, Mesquite, TX

Cashier 03/2014 – 01/2015

Providing friendly, quality, retail customer service to each customer with a smile.

Handling all cash or purchase transactions accurately and quickly.

Assist customers in drive through accurately and quickly.

Monitor Dining Room\Lobby for cleanliness and address all sanitation concerns.

Nightly cleanup of Dining Room\Lobby area.

Nightly close out of cash registers or drive thru registers.

VOLUNTEER WORK

Antioch Fellowship Missionary Baptist Church Volunteer with Children’s church-2015

Multiple churches -Feeding the homeless -2016

COMPUTER SKILLS

Proficient with Microsoft Office (Word, Excel, PowerPoint, Email), Internet, and Social Media

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