Sales Engineer

Joel R. Goldberg

**** ****** *** **** ****, FL **403 215-***-**** 267-***-****

****@**********.***

Looking for a IT Manager / System Engineer Position

Highly experienced technical Professional with diverse skills in Project Management, Systems Infrastructure Support, upgrade and Planning, Engineering, Network Solutions, and Medical Systems Sales Development and Support

Summary of Qualifications

Extensive and unique combination of experience developing IT solutions and providing pre and post-sales support for clients in various industries.

Background in project management in several environments from conception to completion, maintaining quality standards and strict deadlines.

Extensive Background in Desktop and Server Support, Both Hardware and Software.

Thorough and contemporary knowledge of industry and competition with specific expertise in medical systems sales development.

Success in lead roles and gained hands-on, systems engineering experience coupled with extensive professional technical training.

Promote fast project and solutions turnaround and delivery.

Collaborate with clients to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness.

Outstanding analytical and problem solving abilities.

Excellent communication skills; interact and develop rapport with staff, management, and clients at all levels.

Dependable and diligent professional with solid work ethic

TECHNICAL SKILLS

Skills summary: Experience in project management and technical application design and development. Successfully managing projects from initiation/requirements to deployment.

Software: Microsoft Server NT, 2000, 2003, 2008, 2012, Active Directory, RDP Microsoft Project, Microsoft Office 2010, Mdaemon Email Server, Lytec 2007, 2012, 2014, Intergy, Nextgen, Opera, Onity, Time Matters Mac OS, Novell

CERTIFICATIONS

Certified ScrumMaster (CSM

Professional Experience

JDS Desktop & Network Solutions

Consultant / Systems Engineer 1992 – Present

Coordinated planning and execution of IT integration solutions with focus on small and medium-sized clients, using POS, Medical Information Management, Network Solutions on Server 2012, 2008, 2003, and Novell platforms.

Windows Proficiency, From installation of Server Operating System To System Admin of Users, setup Active Directory, Joining of Domains, Applying appropriate Software Patches, Setup Backup Systems for Disaster Recovery

Mac IOS, install and Setup of User Software, Printers, and Joining of Networks

Total Proficiency in Basic System Services ( DNS, DHCP, Etc)

Knowledge of Virtualization Concepts

Advanced Understanding of TCP/IP Networking, Including

Routing and Switching

Experience with multiple hardware vendors I.E. Dell, Cisco, IBM

Identified application needs and devised effective strategies to implement solutions for clients in medical industry, ensuring long-term customer satisfaction.

Prospected for areas of new market development, promoting sales and support of Medisoft and Lytec Medical Software packages, securing new business, and maintaining existing accounts.

Managed the Implementation of Software upgrades at 2 key Medical Practices to EMR Solution

Provided Training to the New EMR Solutions, and Existing PMS

Established business and operated independently from zero base, growing revenue to over $1 million in sales.

In the Hospitality industry, was instrumental in coordinating platform upgrades and Change requests from 3rd Party Vendors, based on their specific requirements.

Tandem Computers

Systems Engineer 1984 – 1992

Promoted thorough pre and post sales system level support on proprietary hardware and software products in mission-critical environment for banking and financial vertical markets.

Effectively managed nationwide database online projects.

Developed and maintained positive and productive business relationships with Fortune 500 clients.

Recognized with 2 prestigious awards as East Coast Employee of the Quarter.

Storage Technology

Senior Field Service Engineer 1980 – 1984

Installed and serviced IBM plug compatible and computer peripherals on System 370 and 43XX family of mainframe computers.

Communicated with customers, providing seminars on hardware and software utility programs.

Education

Millersville State College, Millersville, PA

Professional Training in Medical Systems, Hospitality, Legal, CNE and POS

Keywords: Sales Engineer, Systems Engineer, Pre-Sales Support, Post-Sales Support, Remote Access Solutions, Consultant, Project Manager, Solutions Development, VPN

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