Quality Assurance Test Cases

Farzana Ahmed

Software Quality Assurance Analyst

Citizenship: US Citizen

Phone: 410-***-**** ● Email: ***********@*****.*** mailto:*********@*******.*** ● Skype ID: farzana.ahmed833

Career Objective:

Seeking a position as a Software Quality Assurance Analyst in the competitive information technology industry where I can utilize my technical skills and abilities to accomplish professional growth while being resourceful, innovative and flexible.

Skills Summary:

Over six years of experience in Software Quality Assurance and Test Automation Process in IT industry and that include Insurance applications, Financial and Banking applications, Hospitality and Restaurant applications which are Client/Server, web-based Applications with proficiency in both manual and automated testing.

Strong knowledge of Software Development Life Cycle (SDLC) methodologies such as Agile SCRUM and Waterfall models across various projects.

Experience in analyzing business requirements, use case documents and develop test strategy, test plan and test case documents accordingly.

Proficient in creating business based functional Test Scenarios, Test Scripts, Test Specifications and Traceability Matrix.

Experience in developing detailed design level test scenarios and individual test events and scripts based on multiple user groups and detailed user interface design requirements.

Experience in defining and executing test data acquisition, including production data set selection and extraction and test data generation, as well as manual data preparation.

Experience in CMMI level 3 software development environment.

Developed and Implemented HP Test suites Such as HP Quality Center, HP QuickTest Professional, and Application Life Cycle Management (ALM).

Extensively used HP Application Life Cycle Management (ALM) with different modules Requirement, Test Plan, Test Lab, Defect module.

Good programming skills in VBScript, SQL and experience in RDBMS including MS SQL Server and Oracle Databases.

Extensively used Oracle SQL *Plus command prompt and Oracle SQL Developer to write and execute SQL Queries against Oracle Database.

Experience in writing and executing SQL queries to perform Data Validation and Back end testing of databases to check the integrity of data.

Experience in conducting Root Cause Analysis for defects, implementing strategies to eliminate future occurrences of similar defects and moving quality upstream in the SDLC.

Provide inputs in developing quality assurance standards in regards to manual, automation and performance testing.

Experienced in Functional testing and Regression testing using HP UFT Automated Test Script during the various phases of the product development.

Experienced in developing Automated Test Script and Test Automation Frameworks (Data driven, Linear and Hybrid framework) using advanced VB script Functions and Descriptive programming using HP Unified Functional Testing (UFT).

Specialized in performance testing applications using load testing tools such as HP LoadRunner and Performance Center.

Extensive experience in using LoadRunner in Web and Web HTTP/HTML Protocol and technology

Experience in conducting 508 compliance test using JAWS.

Experienced working on multiple projects and multiple tasks simultaneously on the basis of priority.

Experience in driving the testing team to resolve critical emergency production issues faster by coordinating resources from different teams and work through it till we get it resolved.

Ability to manage time and priorities according to team/project objectives in a Fast-Paced environment.

Attention to detail and precision, solid work ethics concerning production deadlines and reliability.

Extensive experience in preparing documentation on Test Status Reports, Test Summary Reports, and Defect Tracking Report.

Excellent interpersonal, strong analytical, problem solving and decision-making skills.

U.S. Citizen and authorized to work in the US without sponsorship.

Education and academic achievement:

Bachelor of Commerce

Major: Business and Accounting

Establishment: Dhaka University, Dhaka, Bangladesh.

Associate of Science (A.S.)

Major: Graphic Design

Minor: Computer Information Systems

Establishment: Montgomery College, Maryland, U.S.A.

Technical Skill:

Testing tools: HP Unified Functional Testing (UFT/QTP), HP Application Life cycle Management (ALM/QC), HP Performance Center and HP LoadRunner.

Bug Tracking tools: HP ALM Defect Section, TargetProcess and JIRA.

Languages: VB Scripting, Java, SQL and XML.

Databases: SQL Server 2005/2008, Oracle 10g/11g and MS Access.

Methodologies: Agile Scrum and Waterfall model.

Documentation: MS Office Suite including Word, Excel, PowerPoint, SharePoint and Visio

Operating System: Windows 7, Windows Server 2008, and Linux.

Employment History:

Software QA Analyst at Action Systems Incorporated

Location: Silver Spring, Maryland.

Duration: July 2014 to Date

Project scope and my involvement:

Action Systems Inc., offers fully customized Point of Sale System for Restaurant and Hospitality business domain. During my engagement with Action Systems Inc., I was assigned as a Quality Assurance Analyst, responsible to provide our clients error free, user friendly, and sophisticated product.

Major Responsibilities:

Hands on experience in Agile Scrum Methodology, involved in full life cycle of the project, attended daily Scrums, Sprint Planning, and Sprint Review Meetings, update the test data as per the frequently changing requirement.

Proficient in developing and executing high quality Test Plan, Test Cases and Test Scripts from Requirements documents, Functional specification, and Design Documents from user stories.

Extensive experience on User Stories analysis, creating Requirement Traceability Matrix, map test case requirements and design test coverage plan.

Performed Functional Testing, Negative Testing, Positive testing, Boundary testing, Regression Testing, End to End testing and User Acceptance Testing.

Worked with Developers and Test Lead to verify Test Scenarios and Test Cases.

Supported end-to-end testing and created Test Data according to the scenarios.

Regularly followed up with the development team to discuss the defects identified during Testing.

Coordinated user acceptance testing with final users. Prepared end user documentation for the new system.

Used HP Application Life Cycle Management (HP ALM) to store all testing results, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.

Communicated with developers through all phases of testing to prioritize bug resolution using HP ALM.

Expertise in generating the daily defect detailed report using HP ALM.

Performed back-end testing against Oracle Database using Oracle SQL *Plus command prompt and Oracle SQL Developer.

Used Join statement to fetch data from multiple tables to validate data integrity and accuracy.

Used HP Unified Functional Testing (HP UFT) for generating automation scripts to support regression testing.

Created scripts from the scratch. Proficient in script enhancement using parameterization, Optional Step, Regular Expression, Check Points etc.

Created data Driven Scripts to reduce script maintenance time.

Created function library to store reusable functions and sub-routines for better code reusability.

Created Shared Object Repository and incorporated the shared repository file with the scripts to reduce scripts maintenance time.

Extensively used descriptive programming method to generate automated scripts.

Configured HP ALM and UFT to store automated scripts into ALM.

Maintained bug lists for critical issues using HP ALM defect section.

Responsible for back-end testing/database testing, which was done using SQL queries.

Expert in manipulating the database by using SQL Developer tool.

Set-up, coordinated system and UAT testing with Business Analysts and end-field users after the applications were all set.

Actively participated in product features training meeting to business.

Actively attended defect review meetings and provided feedback to support development team to resolve the defects accurately and timely manner.

Attended periodic meetings, teleconferences and led discussions on problem resolution.

Environment: ASP.NET, VB.NET, C/C++, HTML, DHTML, VB, SQL Server, TCP/IP, Windows 7/8.1/10, IIS, MS Exchange Server, HP LoadRunner, HP ALM, Quality Center, HP UFT/QTP and IE.

Software Test Engineer at Verizon Communications Inc

Location: Beltsville, Maryland

Duration: August 2012 to June 2014

Project scope and my involvement:

At Verizon, I was assigned to the portal called ‘the Client Partner’ responsible for Mobile Solutions to successfully identify and secure data sales opportunities within accounts in the Vertical.

Major Responsibilities:

Solid technical understanding of wireless networks, transmission of data over wireless networks and applications that utilize wireless technology.

Analyzed software requirements, workflows and designs to define detailed test suites, test cases, test data and procedures.

Written test plans, documenting bugs, and communicating with Development, Operations, and Product Management.

Developed test cases, test scripts, and test scenarios from approved requirement and design documents.

Performed functional decomposition of requirements for developing test cases.

Assisted in Project Management, by accurately reporting testing progress and status over time.

Tracked defect disposition, test defect resolution along with regression testing to ensure system stability.

Worked very closely with the Application Design Team and provided practical feedback to the Designers.

Worked with the QA Manager in developing Responsibility Matrixes for the Team Members periodically.

Executed manual test cases and updated test status accurately.

Logged defects using HP Quality Center defect section.

Extensively utilized Oracle SQL command prompt to write and execute complex SQL queries to validate data integrity and correctness.

Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.

Worked with users and Business Analysts to define and design test scenarios and test data.

Used Quality Center as the test repository and used it for executing the test cases and scripts and logging & generating various reports and graphs for further analysis.

Used Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.

Involved in performance testing team to support VuGen scripts generation, enhancement and load testing scenario.

Designed Performance test scenarios using LoadRunner, Executed Stress test and analyzed the results.

Used Rendezvous concept of LoadRunner to generate peak load onto the server thereby stressing it, and measuring its performance and performed dynamic Parameterization and Correlation testing.

Used Load Controller to create Goal Oriented scenario and moderated Load Test and identify system’s capability. Conducted Load and Reliability testing on Website’s workflows to identify and report performance bottlenecks.

Used LoadRunner Analysis to analyze test result and locate bottleneck for performance degradation.

Attended periodic meetings, teleconferences and led discussions on problem resolution.

Environment: VB, SQL Server, TSQL, TCP/IP, Windows Professional, IIS, MS Exchange Server, HP LoadRunner, Quality Center, Quick Test Professional and IE.

Software Quality Assurance Specialist at Capital One Bank

Location: McLean, Virginia

Duration: July 2010 to June 2012

Project scope and my involvement:

Capital One offers a broad array of financial products and services to consumers, small business and commercial clients including personal checking and savings accounts, mortgages and loans, wealth management, business and insurance services. During my employment with the Capital One Bank, I was assigned to work with “Online Banking Application” which provides fast, easy, secure way to manage clients personal and business accounts.

Major Responsibilities:

Expertise in preparing Test Plan and developed test cases for automation team for regression testing.

Involved in Manual and Automation testing of Web and Client Server Application.

Analyzed business requirements, functional specification, and the required documents for testing.

Performed Functional, Negative, Smoke, System, Integration, Regression, UAT and Performance Testing.

Allocated priorities to all the test cases, taking into consideration the product module priorities.

Conducted elaborate manual testing on test cases and provided feedback to the development team.

Used Quality Center for requirements management, planning, scheduling, running tests defect tracking and managing the defects.

Wrote SQL statements in script to retrieve data from database in order to verify accurate data stored in database as well as back end testing.

Analysis of automation tools and usage on their web based application and recommendations for Performance testing lab methodology as well as scripting for intranet/internet.

Designed Automation Testing Strategies and implemented automation scripts that are linked to, and validated with end user service level requirements developed.

Developed test approaches/test designs. Wrote test plans, created production simulations, and test data.

Installed, configured, and administered the automated test tool.

Defined the automated testing process, developed coding standards, and created and implemented a 3-tier architecture that served as the automation backbone and configured Hardware (Server / Client) for Project.

Identified testing methodology functional, load, stress testing based on the business processes and analyzed the business requirements along with Product Manager & Project Manager to make Test determine Synchronization points using QTP.

Conducted GUI, Data driven, Backend and Functionality Testing using QTP.

Responsible for performance testing script development and analysis reporting for applications as well as testing methodologies and software development lifecycle process improvement.

Documented the Test Results and presented the daily and weekly report to QA Manager.

Environment: HP Quality Center Enterprise Edition (QC), QuickTest Professional (QTP), HP Load Runner, .Net, Windows NT, SQL+, Java, J2EE, XML IIS, MS Access, SQL Server 05/08, Oracle (10g, 11g).

Professional References:

Available upon request

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