Microsoft Office Customer Service

CHARLES SAUNDERS

**** ****** **. *********, ** **002

***********@*****.*** 702-***-****

HIGHLIGHTS OF PROFESSIONAL QUALIFICATIONS

Experience in CDL driving and hold all endorsements

Knowledge of DOT and FMCSA Rules pertaining to drivers

Ability to read, analyze, and interpret regulatory issues

Excellent communication, interpersonal, verbal, written and telephone skills

Proficient in Microsoft Office software and applications

EDUCATION/ SPECIAL LICENSES

Class A Commercial Driver’s License (CDL)

Hold all DOT Endorsements Including Hazmat

California State University, Long Beach

Bachelor of Arts Degree in Marketing

Le Cordon Bleu College

Las Vegas, Nevada

Associate of Science Degree in Culinary Arts

BACKGROUND / EXPERIENCE

3/2016

12/2016 Swift Transportation

2200 S. 75th Avenue

Phoenix, AZ 85043

Field Driver Recruiter

Recruited, screened, interviewed, and hired qualified drivers.

Visited various 3rd party schools and conducted presentations.

Utilized Tenstreet software applications for daily recruiter functions

with established database leads (drip marketing).

Skillfully gathered and analyzed driver information to pre-qualify applicants. Informed potential applicants about facilities, operations,

benefits, pay, bonus, and specialty or dedicated opportunities.

Arranged schedules for orientation and driving academies nationwide.

Communicated with internal and external personnel stakeholders, representing driver recruiting to customers, the public, vendors, schools, and others from both call center and field venues.

Reviewed personal and sensitive information along with both MVR’s and DAC Reports.

2013 to 2016 CS Cargo LLC

9360 W Flamingo Rd

Las Vegas, NV 89147

Owner / Operator

Sub-contractor for Bimbo USA, Sara Lee

Recruited, screened, and hired independent contract drivers

Provided local intrastate distribution and delivery

Managed and supervised distribution routes

Responsible for overseeing warehouse production

Implemented safety procedures for loading, weight distribution,

and delivery through proper cargo securement

Scheduled all maintenance according to DOT guidelines

Utilized Microsoft Office for data entry and accounting

Provided professional customer service to customers and vendors

2011 to 2013 SCHNEIDER NATIONAL CARRIERS INC

PO Box 2545

Green Bay, WI 54306-2545

Company Driver / 11 Western and OTR

Dry Van Division – SLC Terminal - Drop & Hook 95%

Transported freight from origin to destination per BOL

Utilized QualComm for electric logging and routing

Preformed daily and intermediate pre-trip inspections

Complied with regulated hours of service per DOT requirements

Followed all safety regulations and complied with all rules and laws

2005 to 2011 CITI CARGO INC,

Las Vegas, NV

Owner – Sub Contractor

Provided logistics management and fleet transportation for CEVA Logistics

In charge of day to day operations of contracted distribution and delivery

Recruited, interviewed, hired and provided training for new recruits

Assured driver retention through a thoroughly planned series of actions

Conducted employee training on all facets of safety and FMCSA rules

Recorded and filed sensitive employee records per DOT guidelines

Delivered freight local and western states

Followed all safety regulations and complied with all rules and laws Ensured

compliance with all state and federal hiring regulations

Reviewed MVR’s and DAC reports for compliance issues

Prepared and reviewed vehicle maintenance reports

Ensured company compliance of all transport policies and procedures

Stayed informed on hazmat materials, regulations, and transportation

Complied with TSA labeling and shipping orders

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