Customer Service Forklift Operator
Resume:
JEFFREY SANICO NOYNAY
PERSONAL DATA
5’4
64kgs
Roman Catholic
*** – C Donya Maria Street, Santol Santa Mesa Manila
Email: **********@*****.***
PROFESSIONAL OVERVIEW
• Almost a decade of experience on coordinating clients & managing personnel functions
• In depth knowledge in logistics interms of warehousing & hauling, shipping line services
WORK EXPERIENCE
GREAT SIERRA DEVELOPMENT CORPORATION – Lot 2, Block 1 Grand Industrial Estate Subdivision Parulin,
Norzagaray Bulacan
May 4, 2013 – Dec. 26, 2016
Position : TEAM LEADER DISPATCHER
Primary Duties as follows :
TEAM LEADER DISPATCHER
Responsible for all Dispatching for Team A for Bulk Trucks with clients Republic & Holcim Cement.
Functions
Schedule and dispatch Driver and helper to appropriate locations according to customer requests, specifications, or needs, using mobile phone or telephone.
Relay work orders, messages, and information to or from drivers or helpers, clients, using telephone or mobile phone.
Confer with clients or supervising personnel in order to address questions, problems, and requests for hauling services.
Monitor thru Gps using Unitracking system.
Prepare for the next schedule and call for an additional truck and run schedules.
CHREMSON LOGISTICS SOLUTIONS INCORPORATED– Summerville Mayamot, Antipolo City
Dec. 27 2013 – April 2016
Position : LOGISTICS COORDINATOR
Primary Duties as follows :
LEAD DISPATCHER
Responsible for all Dispatching of 10Wheeler Trucks with clients San Miguel Inc. (GSMI), PEPSI, OMSI SUCERE & BENBY.
Functions
Schedule and dispatch Driver and helper to appropriate locations according to customer requests, specifications, orneeds, using mobile phone or telephone.
Relay work orders, messages, and information to or from drivers or helpers, clients, using telephone or mobile phone.
Confer with clients or supervising personnel in order to address questions, problems, and requests for hauling services.
Prepare for the next schedule and call for an additional truck and run schedules.
BILLING COORDINATOR
Responsible for all billing issues, with one of our largest clients San Miguel Inc. (GSMI), PEPSI, OMSI, SUCERE & BENBY, Dealing directly with the client facing experience.
Functions
Responsible for updating and billing client premium statements.
Provide customer service with clients.
Analyze enrollments to determine proper eligibility according to the client's eligibility rules.
Balances monthly billing statements for existing clients after changes are entered into billing system and make adjustments as necessary to the statements.
Ensures performance guarantees specific to client are met daily
COLLECTION
Responsible for Collecting Payments through personal facing or meeting state with clients San Miguel Inc. (GSMI), PEPSI, OMSI, SUCERE& BENBY, and prepare O.R for signing.
Functions
Receive payments and post amounts paid to customer accounts.
Locate and monitor overdue accounts, using loptop.
Record information about financial status of customers and status of collection efforts.
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
PAYROLLCLERK
Responsible for Distributing weekly salary for drivers and helpers base on weekly trip from San Miguel Inc. (GSMI), PEPSI, OMSI, SUCERE& BENBY.
Functions
Process and issue drivers and helperspayslip and statements of earnings and deductions.
Compute wages and deductions, and enter data into computers.
Compile drivers and helpers trip and payroll data from trip summary sheet.
Review trip summary sheet, work charts, wage computation, and other information in order to detect and reconcile payroll discrepancies.
Verify attendance, trips, and pay adjustments, and post information onto designated records.
Record employee information, such as exemptions, transfers, and resignations, in order to maintain and update payroll records.
METROCOMBINE LOGISTICS SOLUTION INC.( former GAC) – Unit 2002, 20th Floor Antel Corporate Centre, 121 ZUELLIG PHARMA SAMPLE WAREHOUSE - TUNASAN Valero St., Salcedo Village Makati City 1227,Manila
Mar. 2012 – Dec. 14, 2013
Position : LEAD WAREHOUSE TEAMLEADER
• Assist on Receiving and or Receive incoming shipments of Samples and PromoMaterial.
• Study invoices, PO, DR, and Principal requirements to ensure appropriate order.
• Check incoming shipment for damages and ensure accuracy of count, and discrepancies.
• Command Forklift Operator to move shipment to storage area
• Manage data entry tasks for reporting purposes
GULF AGENCY COMPANY (GAC ) - F & M Lopez II Bldg, 109 Don Carlos Palanca, Makati, 1204 Metro Manila
GLAXO SMITH KLINE
Sep. 12, 2006 – Mar. 2012
Position : LEAD WAREHOUSE TEAMLEADER
• Receive incoming shipments of Samples and PromoMaterial, RTP.
• Study invoices, PO, DR, and Principal requirements to ensure appropriate order.
• Check incoming shipment for damages and ensure accuracy of count, and discrepancies.
• Command Forklift Operator to move shipment to storage area
• Prepare report for received document in receiving report and submit to superior, help superior to understand the
item received if it has a discrepancies in documents.
Achievements
• Suggested and in implementing a “check system” to provide immediate quality feedback to the shipper
• Awarded Employee of the Quarter plaque at GSK warehouse following excellent demonstration of work ethics and
hard work.
Solutions &ReengineeringGroupPhilippines Inc. – Pasig City, Metro Manila
BENBY ENTERPRISES - Warehouse 4, Elisco Road, Pasig, Metro Manila
JUL.5, 2005 – Aug. 2006
Position : OUTBOUND TEAMLEADER DISPATCHER
Coordinated shipping and receiving schedule with production department.
Schedule workload equally to the team members.
Ensured warehouse equipment are safe to operate with regular maintenance.
Coordinated the loading and unloading of trucks.
Instructed drivers about the shipping contents and delivery destination.
Liaise with other site managers and drivers.
Completed and maintained paperwork required for and outbound materials.
Kept attendance records for the team for payroll process.
Kept the warehouse area safe, clean and organized through regular inspection.
RELATED SKILLS
•Powerful Detail Oriented
•Excellent knowledge of managing shipment paperwork
•Can lift up to 50lbs
•Stable work history and good work ethics
•Excellent Teamwork
•Flexibility of work hours
•Exceptional reading and communication skills
•Computer Technology savy
SEMINAR ATTENDED
DIGITAL PHOTOGRAPHY
COST REDUCTION
TROUBLE SHOOTING
BOARD CIRCUITTING
HYGENE DEVELOPMENT
RJ45 COAXIAL TAPPING
COBOL
C++
JAVA OUTPUT PROGRAM
EDUCATIONAL BACKGROUND:
College
4th year Graduate
CENTRAL COLLEGES OF THE PHILIPPINES 2000 – 2004
52 Aurora Boulevard, Quezon City, Metro Manila
BS CS ( Bachelor Of Science Major In Computer Science )
Graduate
Victorino Mapa High School 1996 - 2000
Concepcion Aguila St, San Miguel
Manila, Metro Manila
Grauduate
P. Burgos Elementary School 1990 - 1996
Sampaloc Manila, 1008 Metro Manila
Character Reference
Robert Laya Juliet Calub Dinna Marquez
Palawan, Sta. Mesa ManilaGreenpark homes Pasig City Santol Sta. Mesa Manila
Asst. Manager (Chowking)
Contact this candidate