Customer Service High School

Ke'andra Govant

**** **** **. ***. ***** Houston, TX 77051 Cell 832-***-**** Email *********@*****.***

Objective

I desire to successfully serve customers, employees, and the community with my customer service, computer, sales, and interpersonal skills.

Education

San Jacinto College-8060 Spencer Hwy. Pasadena, TX 77505

Business Management Occupational Certificate

January 2013- August 2014 (33 Semester Units)

Brazosport College-500 College Dr. Lake Jackson, TX 77566

Medical Administrative Office Skills Certificate

December 15, 2010 - GPA 4.0

Taylor High School-7555 Sugarland-Howell Rd. Houston, TX 77099

High School Diploma - GPA 3.0

May 25, 2007

Skills

Attention to detail, Communication skills, MS Office Suite, Customer service skills, Professionalism, Good spelling/grammar, accurate typing and speed.

Experience - Current Level 2 DPS Card in Hand

June 2014 to September 2016

5 Star Services -1801 Milby Street Houston, TX 77003

Security Guard - Contact: Gabriel-Scheduler 713-***-****

Patrol assigned work areas, observe and report suspicious people and activity, write DARs, incident reports, and enforce rules, policies, and procedures. Provide access control, face-to-face customer service to client and visitors, and operate two-way radio system with employees to maintain safety.

March 2011 to December 2012

Help Inc. - 127 Circle Way St. Lake Jackson, TX 77566

Elderly Caregiver - Contact: Kirby-Scheduler 979-***-****

Assist clients with meal preparation, hygiene care, daily styling, and run daily/weekly errands. Liaison between client and client’s family and care unit or workers. Multi-task to complete daily duties.

May 2009 to March 2010

Dillard’s -100 Hwy. 332 W Lake Jackson, TX 77566

Sales Associate - Contact: Human Resources 979-***-****

Met daily and monthly quotas to accomplish store goals, stock merchandise, handle large amounts of cash daily, follow opening and closing procedures, and promote store credit card. Upsell every purchase with outstanding customer service and properly operate POS systems.

References are available upon request. (Breaks in 2011 and 2013 due to school.)

Contact this candidate