Goal driven and a hard worker.

**** ** ****** *** ****, Euless, TX ***** 214-***-**** ***********@*****.***

Caleb Ikechukwu Egbule

Work History

July 2015- march 2016

Freddie Mac 30 Counselor

Counseling borrower

Collecting on delinquent accts

Informing borrowers of options

Responsible for the collections reporting and projections through out the month by management.

Providing great customer service

Worked with management to identify problems and improve recovery efforts.

Nationstar Mortgage

Lewisville, TX

Sep 2014-july 2015

Henaka Enterprise

Dallas, TX

Customer Service Rep

Resolve customer complaints via emails, Mail, phone, and physically.

Attract potential customers by answering products and service questions. Suggesting information about products and services, recording customer accounts information.

May 2016 Dallas Tx

First convenience Bank

Sales Specialist:

•Cross Selling bank products and services

•Establishing sales objectives and devising sales activities that supports bank objectives.

•Coordinate and supervise sales staff in performing their daily task.

First Convenience Bank

Personal Banker:

•Responsible for performing intermediate duties and support related to branch operational activities and financial services

•Process all new account transactions and monetary services

•Assisting customers In their selection of various accounts and financial services.

Summary Skills/Certification

Understanding of investor policy and procedure, Team building, Excellent Communication and assimilation skills, Microsoft Excel, Property building, Excellent team working skills, efficient customer handing skills.

Experienced customer Service.

Education

University Of Nigeria Nsukka & University Of Lagos Nigeria

Bachelors in Mass Communication

Minor: Public Administration

References

Naynay Russ; Supervisor – Nationstar Mortgage

E-mail: ******.****@**************.*** Phone: 817 -495-7250

Godwin Awhen; Supervisor- Henaka Enterprise

Phone: 214-***-****

Contact this candidate