Desktop Support Computer Science

ALFREDO RODRIGUEZ

#**, ******** ****** **.

Cabimas, Zulia State, Venezuela.

(58-414-******* / (58-265-*******

**********@*******.***, ***************@*****.***

Bachelor Degree in Computer Science Technician, with 22 years of experience in desktop and network support. Creative, pro-active, self-taught, fast learner, with great adaptation skills and a strong capacity for teamwork.

Technical Summary

Proficient in:

- Windows 10, 8, 7, XP. Office 2013, 2010, 2007, 2003.

- Windows Server 2008 and 2003, Active Directory, SQL Server, SAP r/3 ver 4.5b.

- Linux, PFSense, Antivirus, Antispyware.

- Printers, Routers.

Languages: Spanish (native), English (advanced), French (beginner) . Professional Experience

Information Technology Supervisor Jan. 2006-present ProAmbiente, S.A.

Participate in the design, development, implementation and maintenance of client/server applications using Advantage System (Baker Hughes software), SQL Server, Windows Server 2008 and 2003.

- Diagnose problems relating to Operating System Drivers, Firmware, and component problems.

- Install Advantage System on Rig’s PCs.

- Desktop Support on Microsoft Windows 10, 7, XP, Office 2010, 2007 and 2003.

- Active Directory, SQL Server, Antivirus, Antispyware.

- Network support on Microsoft Windows Server 2008 and 2003.

- Visit Rigs on Maracaibo Lake to provide desktop support.

- Work together with business people to define project requirements.

- Linux and PFSense software support.

Computer Hardware and Software Repair Mar. 2001-present Freelance

- Install and check PCs visiting customers.

- Format and/or repair PCs using Windows 10, 8, 7, XP, Vista. System Analyst Dec. 2000 – Mar. 2001

Hospital Privado El Rosario, C.A.

- Daily Database Backup.

- Design Querys in Excel.

- Active Directory.

- Network support in Microsoft Windows NT Server ver. 4.0 Core Technology. Computer Analyst Jul. 1996 – Mar. 1998

Baker Hughes Inteq, S.A.

- Network support on Novell netware ver. 3.12 and Microsoft Windows NT Server ver 4.0.

- Desktop support on Microsoft Windows 95 and Windows 98.

- Installation J&D Edwards software under Microsoft Win95 using "rumba" and "client access" interface.

- Install Lotus CC-Mail and Microsoft Exchange ver. 5.5.

- Programming using Clipper and Foxpro.

- Linux and PFSense software support.

System Analyst Feb. 1995 – Jun. 1996

Poli-Clinica San Antonio, S.A.

- Network support on Novell netware ver. 3.12.

- Desktop support on Microsoft MS-DOS and Windows 95.

- Install Saint Administrative Software.

- Programming using Clipper ver. 5.0.

- Daily Backups.

Education

Bachelor’s degree in Computer Science Technician 1990-1993 Colegio Universitario Dr. Rafael Belloso Chacin, Maracaibo, Venezuela. Bachelor’s degree in Computer Science Engineering (Not finished). 1996-1998 Universidad Dr. Rafael Belloso Chacin, Maracaibo, Venezuela. Additional Courses

Brigadier Training Program (ProAmbiente, S.A.) Ciudad Ojeda, Venezuela. 2016

French language (www.frenchspanishonline.com). 2014

Private Pilot (Ground school, ALFA 552) Maracaibo, Venezuela. 2012

Advanced Excel (ProAmbiente, S.A.) Ciudad Ojeda, Venezuela. 2011

English language CEVAZ, Cabimas, Venezuela. 2006-2007

English language CEVAZ, Cabimas, Venezuela. 2001

SAP R/3 ver. 4.5b. 2001

Supportin Microsoft Windows NT Server ver. 4.0 Core Technology. 1997

Administering Microsoft Windows NT Server ver. 4.0 Core Technology. 1997

Supporting Microsoft Windows. 1997

Implementation ISO 9000. 1995

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