Marc A. Lyon

Tel: 754-***-****

Email: acyavy@r.postjobfree.com

OBJECTIVE

To pursue my career in the areas of Management, Administration, and Public Relations in a company of proven operational, financial, and administrative strength, while obtaining my degree.

November 2015 –Present Margate, Florida

JM Lexus

Body Shop Advisor/CSR

Managing over 100 different accounts/Claims per month via insurance companies, customer balances, internal repairs, and rental car agencies. Balancing payments as well as flagging/distributing payments for technicians via estimates. Extensive Customer service. Daily work with CDK Drive, ReconTrac, ADP, Reynolds&Reynolds, and Autoloop software.

Achievements:

2015 Lexus League of Elite certified Service Administrator

2nd Highest Gross Profit for the Month of Aug-October (avg. of $95,000)

Certified Lexus Safety Training Program 2015

January 2015 – July 2015 Boca Raton, Florida

Flexshopper inc.

Verifications/Billing & Collections specialists

Head of verifications for the billing & collections department as well as collection specialist. Specialized in delinquint accounts. Skip traced Fraudulent accounts as well as operating TLO software.

July 2014 – November 2014 Boca Raton, Florida

Nation Safe Drivers

Regional Coordinator

Head of Recruitment for Service Providers across all four regions of the US including Canada. Setting appointments and visits for Regional Managers. Sending and Collecting contracts for Service Providers. Customer Service, Scheduling, weekly meetings, Monthly quota.

May 2012 – March 2014

Verizon Wireless Hollywood blvd Hollywood, Florida

Store Manager

Manage team of 4. Retail Sales, Customer Service, Scheduling, Monthly meetings, Evaluating sales metrics and team building. Outside sales and meeting goals. Inventory and stock taking

Achievements:

Store Manager of the month (region/company wide) for December 2013

Store of the Month (region wide) for December 2013

Highest Store ARPU(Average revenue per unit) November/December 2013

Highest Store Manager ARPU(Average revenue per unit) December 2013

Highest percentage to goal (Region wide) September 2013

Ranked #1 store in company September-October 2013

April 2011 - May 2012

Sears Plantation, Florida

Electronic/ Large Appliance Sales Associate

Electronic Sales, Large appliance sales, Customer Service

Achievements:

Best in Blue award (top 5% sales nationwide)

Employee of the month

Salesman of themonth

September 2009 - June 2010

KTAL NBC 6 News Station Shreveport, Louisiana

Production Assistant/ Assignments Editor Broadcasting, Music, and Film

Assist production staff with daily, nightly and weekend newscasts. Camera operator, video editing, news audio, and assignments editing.

EDUCATION:

Broward College

Associate Degree, Business Communications, Pursuing BA in Marketing

Bossier Parish College Bossier City, Louisiana

Some College Coursework Completed, Radio and Television

Florida International University Miami, Florida

Coursework Completed, Public Relations, Marketing

INTERESTS:

Soccer

Computers

Networking

REFERENCES:

•Shayne Wright

News Reporter/ Weekend Sports Anchor, KSLA CBS 12

318-***-****

acyavy@r.postjobfree.com

Professional

•Paul Nunez

JM Lexus Office Manager

845-***-****

acyavy@r.postjobfree.com

Professional

Contact this candidate