; M. Zakiuddin
Empowered by education. Driven by excellence.
*** ******* *****. ********, ** 60025
************@*****.***. 773-***-****
Profile Summary:
Experience Business Analyst with more than 5 years of experience in the field of Information technology and Quality Analyst.
Having in-depth knowledge of the Software Development Life Cycle (SDLC) methodologies that include Waterfall, and Agile (Scrum)
Experienced in Business Modeling, Requirements Gathering, As-is Analysis, To-be Analysis, Design & Documentation, Business Analysis, Data Analysis, GAP Analysis and End-user training.
Excellent skills in Planning & Facilitating Meetings with Stakeholders that includes Joint Application Review (JAR) and Joint Application Development (JAD) to elicit reconcile and validate the business and system requirements.
Experience in writing Business Requirements Documents (BRD), FRD, Use case specifications and Systems Requirements Specification (SRS).
Diverse work experience on Unit Testing, Functionality, Integration, GUI, System, Regression, Smoke, Brower compatibility and UAT Testing.
Possess strong knowledge of Quality Assurance and worked closely with QA team on development of test plan, test scenarios, test cases, and sign-off on risks, and final status of implementation with expertise in User Acceptance Testing (UAT).
Experience as JAD Facilitator and Meetings Coordinator ensuring any enhancement, changes or new process is organized, managed and documented.
Developed Use Case diagrams by analyzing the business process followed by Class diagrams, Activity diagrams, Sequence diagrams, Data flow diagrams and flow charts using MS Visio
Experience in working with Business Intelligence (BI)
Excellent experience working with MS office suite including MS Project and MS Word for technical writing and requirement management.
Passion for identifying & determining solutions to business problems for complex business and software projects
Strong background with Jira and Confluence, demonstrated ability to apply critical thinking skills and a logic based approach to problem solving
Extremely motivated, diligent, conceptually strong team player with ability to take new roles and adapt quickly to new technology.
Demonstrated leadership abilities and team work skills as well as the ability to accomplish tasks
Possess knowledge sharing attitude with strong passion for mentoring and educating team members about new technologies.
Detail-oriented, results-driven, excellent verbal and written communication skills with interpersonal and conflict resolution skills and possesses strong analytical skills at all levels within an organization.
Skills:
Jira
Confluence
ERP Software Package
Proficient in MS office (Access Excel, PowerPoint, Project, Word, Outlook)
Education:
MBA: Keller Business School of Management - Graduate
BSBA: Westwood College - Graduate (Honors)
Work Experience:
Vertax Group Nov (2013) – thru Current
Schaumburg, IL
Business Analyst
Assisted project manager in planning project, defining scope and created Business Requirement Document.
Elicited demands from the stakeholders and analyzed them for consistency, flexibility and completeness.
Organized workshops with Subject Matter Experts to obtain domain level information.
Conducted GAP analysis between current system functionalities and the planned system expectations.
Analyzed the functional requirements, writing Test cases Functionality in Rational Test manager.
Arranged Review meetings and discussed the issues with Developers and Other Team Members.
Involved in defect reporting while using rational clear quest, writing priority and severity and description of the defects.
Performed GUI testing and functionality testing for front end screens.
Identified actors and use cases to create use case diagrams that described the behavior of the system
Conducted UAT to validate that the developed system meets the required design.
Involved in test cases review to analyze the functional coverage and reviewed defects status in JIRA
Developed and reviewed test cases and business functional scenarios in Test Director.
Involved in User Acceptance Testing to verify that the developed system meets the requirements
Analyzed Business Use Case to understand the project.
Interviewed stakeholders to gather business requirements and documented them in the Product Backlog.
Attended standup meetings on daily basis to review and define tasks.
Assisted in JAD sessions to gain more details on each requirement from stakeholders.
Quick Quality Credit Repair Jan (2012) – Dec (2013)
Skokie, IL
Business Analyst
Functioned as the primary liaison between the business, operations, and technical groups throughout the project cycle
Conducted JAD sessions too gather requirements from stakeholders
Analyzed and documented the business requirements, functional requirements and nonfunctional requirements.
Involved in Gap Analysis and assisted the development team to understand the To-Be process
Gathered requirements and facilitated user stories workshop.
Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications
Involved in generating test plans, test cases and test specifications as per Business requirements.
Focused on User Acceptance Testing (UAT).
Follow up with the end users and developers for user satisfaction and change management if necessary
Assisted and adhered to project workflow process.
Organized and managed all phases of the software testing process, including planning tests, writing test cases, executing tests and tracking defects using Quality Center.
Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT) and validation.
Involved in standup meetings on daily basis to review and define tasks