Hassan Ezz El Deen

Egypt, Cairo,New Maddi *** st’

Mobile: +201*********

E-mail: acyaq4@r.postjobfree.com

Personal Data:

Date of birth: 06/11/1981.

Place of birth: Cairo.

Military status: Completed.

Marital status: Married.

Professional Certificates:

Certification Version Date achieved

Oracle certified Professional (OCP) 12c 2015

Oracle Certified Expert, Oracle Real Application Clusters 11g and Grid Infrastructure Administrator

Oracle certified Professional (OCP)

11g

11g

2015

2013

Oracle certified Professional (OCP) 10g 2010

Oracle certified Professional (OCA)

Managing and maintain Microsoft Windows server

10g

2000

2008

2005

Microsoft database SQLServer administrator

Oracle Developer

2000

6i

2005

2004

Summary of qualifications

Senior Certified Oracle Database Administrator (OCP 10g,11g,12c) with more than 12 years experience in Information Technology field, possessing over 10 years of specific experience of, administrating and support of Oracle RDBMS Servers covering Oracle 10g and Oracle 11g on many platforms ( Linux, Solaris and windows).

Have considerable experience in dealing with technical issues; and a thorough knowledge of the process and procedures of the corporate environment.

Installation and Configuration of Oracle Database 10g, 11g and 12c on many platforms (Linux, Solaris and windows).

Expert knowledge on the latest oracle 12c release and previous oracle database releases 9i,10g and 11g.

Experience with Oracle Real Application Clusters (RAC).

High experience with Oracle GoldenGate

Managing the Oracle Instance and Database Storage Structures.

Applying Oracle DataGuard for multiple sites.

Planning RMAN strategy for many sites and monitoring the backups.

Applying Database recovery for many sites.

Installing and Monitoring Databases and hosts with EM 12c cloud control. Employment History:

24-Nov-2015 till now acme-saico integrated engineering systems Title: Senior Database Administrator

Duties:

Providing Oracle DBA Support to ensure 24/7 uptime.

Install Oracle GoldenGate 12.1.2.1 in all Egypt ports to consolidate all passengers’ movements databases in a central database.

Install, Configuring and Maintaining Oracle Database Servers.

Configuring and Maintaining Oracle Database Server and RAC databases.

Configure and monitor Physical Standby for each port.

Monitoring the performance of all databases find out and tune all performance related bottlenecks (OS parameters, SQL tuning, PLSQL tuning and Database parameter tuning) using (AWR, ASH, ADDM, oracle tuning pack, oracle grid control).

Install Oracle Enterprise manager 12c Cloud Control and monitor all ports targets.

Monitoring database growth to avoid space related issues.

Troubleshooting network issues related to Oracle Net.

Monitoring database growth to avoid space related issues.

Maintain database security.

Performance Tuning and user support.

Design and implement a backup & recovery system.

Data modeling and Oracle database design.

Managing data security.

Support Day-To-Day database operations.

Perform Daily Check on DB functionality and backup operations.

Managing and Administering oracle clusterware and ASM instances.

Grid infrastructure installation and configuration.

Administering ASM instance and disk groups.

Jan 2013 to 12/11/2015 ORACLE CORPORATION www.Oracle.com Title: Senior Technical Support Engineer – (Database Team) Duties:

Achievements:

To manage and resolve Service Requests logged by customers Worldwide (internal and external) on Oracle products and different database versions(9i,10g,11g and 12c) and on different OS version (Unix, Linux and Windows platforms) and contribute to proactive support activities.

Contributing to Knowledge Management content creation and maintenance.

Operate in line with Bug Diagnosis and Escalation/Development Bug guidelines in resolution of Bug related Service Requests.

Ensure the timely completion of planned proactive tasks and Service Requests.

Maintain an up-to-date and in-depth knowledge of new products released in the market for the given clusters.

Respond and resolve customer issues within Key Performance Indicator targets

Working with development on product improvement programs (testing, BETA programs).

Working towards, adopting and contributing to new processes and tools.

Owning and resolving problems and managing customer expectations throughout the Service Request life-cycle in accordance with global standards.

Got the Oracle Global Outstanding Contributor Award for Customer Service Excellence in delivered high quality, timely and successful support and achieved high consistent answered customer’s calls.

Sharing with the team different outstanding team awards.

Managed and solved more than thousand Service Requests logged by customers Worldwide.

Achieved above mentioned duties within the specified schedules, professional handling and achieving customer expectations.

Nov 2006 to Jan 2013 Siliconexpert technologies owned by Arrow Electronics [US] www.siliconexpert.com Title: from Junior till reached Senior Database Administrator [Team Leader] Duties: Responsible for 6 Large Size Oracle 10g R2-11g R2 Databases on Windows 2003, Windows 2008 and Linux OS Servers.

Manage database team consists of 4 DBAs; 2 seniors and 2 juniors.

Provide help and support for team members, and insure tasks automation and documentations.

Manage Advanced Replication {Multi-master} Implementation between 3 online Databases.

Create and manage MYSQL database.

Analysis and Design Database Application.

Monitor DB & OS Performance.

Monitor DB Datafiles, Tablespaces growth, data backups, security and users management.

Installation, Configuration of Oracle Server Software and Related Products.

Install Database Upgrade Patches.

Perform General Technical Troubleshooting and Give Consultation to Development Teams.

Implement Backup Strategy Plan.

Manage Database Backups.

Support Data teams.

Nov 2005 to Aug 2006 Raya Academy

Title: Database administrator Trainee

Duties:

Feb 2003 to Aug 2005

Title: Junior DBA

Duties:

Attend MCDBA [Microsoft Database Administrator] Certification program at Raya Academy [Ministry of Telecommunication and information scholarship]. El Refai Group

Manage and monitoring oracle database servers.

Providing Oracle DBA Support to ensure 24/7.

Checking and Monitoring the Space issues in production/Development/Test server.

Troubleshooting performance issues in production servers.

Management of logical objects of the Databases.

Involvement in Creating and Managing ASM instance and Diskgroups.

Performing Migrating to ASM using Rman.

Establish standards for application development and coordinate development team activities. Planned backup procedures

Responsible for DBA support, including installation,upgrade etc

Performing backups and recoveries using RMAN / Hot & Cold backup

Creation of Schema with quota maintenance.

Database and Application Refresh.

Maintenance of table and schema level backups using Datapump utility

Extent monitoring & managing tablespace size before it reaches the threshold.

Resolving connectivity problems with Oracle database.

Creation of roles, privileges and assigned roles to users. Creating an Oracle objects, table space and adding data file to the existing table spaces.

Education:

B.Sc. in Computer Science – 2002 Suez Canal University – Faculty of Computers and Information.

Grade : Good.

Project Grade : Very Good.

LANGUAGES SKILLS

Arabic as mother tongue.

Good command of English

PERSONAL ABILITIES

Interactive and fast enough to learn new technologies.

I work well with people as a team leader and enjoy getting the work at hand completed.

Excellent communication and organizational skills.

Leader of the environment project in social work.

Creative, Active and Ambitious.

Ability to learn and join the system smoothly.

Works effectively with people at all levels in the organization in order to achieve the required result.

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