Customer Service Administrative Assistant

Noemi Cerda

281-***-**** *********@*****.***

Employment Experience

SDI Marketing June 2015 Current

Marketing Representative

Setting up Visa credit card accounts

Data Mailing Resources September 2010 November 2012

Administrative Assistant

Processed accounts receivable and payable

Answered multiline phone system

Input data entry

Assisted CEO

Mailed out daily reports

Dispatched drivers

LMS Multi Services May 2009 August 2010

IT Support/Spanish Call Center

Processed inbound & outbound calls

Assisted with clients with networking setup

Assisted clients/customers with computer setup

Insurance Agent

Processed payments

Provided customers with quotes

Tax Preparer

Prepared individual returns

Processed business returns

Amended returns

Tax Software Sales

Tax Slayer software

Tax Wise software

Contract adviser

Crown Plaza 2006 2008

Front Desk

Customer service, filing, correspondence, etc.

Set up meetings

Processed billing problems

Answered PBX Switchboard 10 lines

Input reservations for guests

Set up small business accounts

Guesthouse Inn & Suites May 2005 2006

Front Desk

Set up small business accounts

Input reservations for guests

Accounts payable

Skills

Bilingual Spanish (Read, Write, Speak)

Proficient in MS Office Suite

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