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Sunnyvale, California, United States
January 16, 2017

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Prachi Pai Mobile No: +1-650-***-****

Email: p


Seeking a challenging position to leverage and advance my skills in Test Engineering & its related technologies, which puts my career on the right track while being a great asset to the organization. SUMMARY

● Over 5 years of experience in IT industry in Windows Installer Technology. Worked on developing and testing multiple systems and applications deployed by Saint Gobain.

● Worked on Wise Package Studio, Admin Studio 11.5,Installshield, powershell and skilled in analysis, troubleshooting, testing documentation and technical support.

● Keen interest in Analytics, Reporting and Test Engineering. SKILL SET

● Proficient in SQL, querying and databases.

● Experience in Bug tracking tools e.g. QTP and Jira.

● Sound Knowledge of Windows Operating Systems and Windows Installer Technology.

● Hands on Experience of Wise Package Studio, Admin Studio 11.5, InstallShield2012 and Orca.

● Expert in creating applications for Remote Desktop Service Technology of Windows Server 2008 R2 and also setting up an environment for the same.

● Scripting Knowledge using VB Script, wise scripting for windows desktop administration.

● Ability to work with strict service level agreements (SLA).

● Worked on SCCM technology, created packages on servers, distributed it to different servers as per the application request or distribution request raised by the client.

● Have completed ITIL® Foundation Certificate in IT Service Management.

● Ambitious and flexible with an ability to adapt to changing environments.

● Diligent and always looking forward to learn something new. PROFESSIONAL EXPERIENCE

● Systems Engineer (Application Packaging/Testing), Saint-Gobain IT Development Center, Mumbai September 2011 to till June 2016.

Project Description

The project involves Creating MSI, MST using Wise Package Studio, Admin Studio 11.5, Orca and other Tools which is based on Clients standards and best practices that includes Naming Conventions, Inclusion & Exclusion of files and registries, shortcuts. The packaging process goes through initial assessment, packaging, testing and distribution using SCCM technology to user's servers. It is also ensured to maintain the quality of the package to be delivered. Adherence to the SLA and packaging process flow has been strictly maintained.

Role & Responsibilities

Gather all of the information required to enable application packaging - gathering install/ test instructions, Identifying nature of request, determining prior versions to uninstall & documenting all these observations.Review the package project & build the package (MSI/MST/EXE).Test on the appropriate client specified platform. Testing the packaged applications in client provided environments for the proper working and functionality.


● Bachelor in Computer Engineering from Mumbai University 2011.

● ITIL® Foundation Certificate in IT Service Management.

● Diploma in Software Testing, SEED Infotech.


● Received multiple appreciations from client as well as from my on-shore counterparts for creating packages without error and without any issues.

● Created Global Roll out Package of SAP Business Objects, MS KB articles, Cisco and etc this got distributed worldwide in Saint-Gobain.

● Re-packaged applications like Office MUI, SAP, Adobe, MS Office, Dot Net Framework, JAVA, Autodesk, MS KB Articles, McAfee, Microsoft Dynamics CRM 2011 Outlook Client etc. Work Authorization : L2 EAD

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