Philip Thelemann

**** ******* ***** **. ***** (**4) 206 - 1455

Jacksonville, FL 32225 E-Mail acy9zw@r.postjobfree.com

OBJECTIVE

A challenging and rewarding position in the computer field utilizing my abilities developed through experience and education with the opportunity for professional growth based on performance.

EDUCATION/CERTIFICATIONS

Fast Train of Jacksonville Jacksonville, Fl

Course Study:

A+, N+, MCP, MCSA/MCSE, Security +, and CCNA

Certificates Earned:

A+, N+, and MCP

TECHNICAL SKILLS/CAPABILITIES

Hands-on PC assembly, repair, deployment and troubleshooting

Network configuration, maintenance and management

Windows Server 2003 & 2008 Windows/XP/Vista/7/8/10 Migration, Deployment, Administration, Design, Architecture, Security

All current bus architectures including PCMCIA, PCI, ISA

Install and troubleshoot any type of drive from IDE and SCSI-3 to other storage media

Upgrade and troubleshoot motherboards, processors and system RAM

Memory issues – SIMMS/DIMMS/RIMMS and memory allocation

Configure, and troubleshoot system resources such as IRQs, DMA and I/O ports

Operating systems Windows Server 2003 Windows Server 2008,Windows Vista,and Windows 7/8/10

Create and manage files and directories, and change file attributes

Basic disk management procedures

Identify and remove viruses; protect systems from future infections

Networking standards, network troubleshooting, cabling, switches, routers

Client/server relations, peer to peer

Network infrastructure

Installing and upgrading to Windows Vista/7/8/10

Implementing and conducting administration of resources

Implementing, managing and troubleshooting Hardware devices

Monitoring and optimizing system performance

Implementing, managing and troubleshooting network protocols and services

Implementing security

Troubleshooting Windows Server 2003 & 2008 network connections and security

Windows Server 2003 & 2008 network infrastructure

Managing DHCP, remote access, network protocols, WINS, IP routing, certificates and network address tables

Configuring active directory, remote access

Windows Server 2003 & 2008 DNS and directory services infrastructure

Managing and administering the Windows Server 2003 & 2008 network

Managing and troubleshooting clients workstation and servers

Active directory organizational units and groups

Also skilled in many graphics and office software packages such as: MS Office, MS Publisher, Internet Navigation, MS Outlook, Kronos,

EMPLOYMENT

Independent Computer Consultant

Fernandina Beach, Fl

2002 – Present

Technology Manager/General Manager

Sandy Bottoms Bar and Grill

1/13 – 1/17

Responsibilities include: Safe guarding, replacing if needed and updating point of sales main 2003 windows server, ten point of sales computer stations and printers, Safe guarding and replacing if needed twenty-one power over Ethernet 720p cameras and ensuring digital video recorder system is recording all daily operations, Maintain three administrator computers running windows 7/8/10, Maintain full battery backup system for three point of sale computer stations, one 2003 windows server, and a credit card verification off line system. Performed daily back up of all point of sales information, payroll, and credit cards processing information. Updated facebook and website system dedicated to the restaurant operation. Electronic food and beverage inventory, budget control, payroll and scheduling, and direction and training of a twenty-five person staff. Consisting of four bartenders, five chefs, fifteen servers, and a night public space attendant. Conducted daily inspections of kitchen, bar, and dining area. Expedited during lunch and dinner periods. Booked live bands and d.j.’s for five days a week. Received food manager certification from the state of Florida. This restaurant / nightclub have a seating capacity of two hundred thirty people inside and another one hundred people on an outside deck.

Geek Squad/Best Buy

11/09 – 11/13

Responsibilities include: Diagnosing all hardware or software issue’s on desktop or laptop computers with the customer, give the customer full sound advice on how to proceed resolving the issue, Running geek squad designed software for detecting and removing viruses, malware, and rootkit viruses. Completing follow up work needed on all desktop or laptop computers left with the geek squad agency Servicing all computers with hardware issues, video, sound, and driver issues or upgrades. Servicing Window Vista, and Windows 7/8/10 operating systems. Installing Printers, setting up wireless networks, and installing network air cards. Upgrading systems to Windows 8/10 and installing Microsoft 360 Office software. Diagnosing and setting up all digital TV’s, sound System, apple iPods, android tablets, and I-pads.

Automated Minibar System/Room Service Manager

Omni Hotel

Amelia Island Plantation

5/05 – 1/13

Responsibilities include: Management, food and beverage inventory, budget control, payroll and scheduling, and direction and training of a fifteen person staff. Restocking, repairing, and maintaining entire automatic minibar system consisting of two hundred forty-eight minibars for each guest room. Monitoring a Twenty-four-hour phone operation consisting of three eight-hour shifts. We provide food service for the entire thirteen hundred and fifty acre plantation area with four vans.

Director of Housekeeping

Omni Hotel

Jacksonville, FL

2/02 – 05/05

Responsibilities include: Management, purchasing, budget control, payroll, direction and training of a forty-seven person staff consisting of three housekeeping supervisors, twenty-nine maids, three public space attendants, three housemen, two turndown attendants, and seven laundry attendants. Conduct daily inspections of rooms, public areas, and laundry operations. Maintain an accurate inventory, general cleaning, and service of all types of linens. This hotel consists of three hundred fifty-four rooms, nine meeting areas, two ballrooms, and an outside pool area.

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