Philip Thelemann
**** ******* ***** **. ***** (**4) 206 - 1455
Jacksonville, FL 32225 E-Mail **********@*******.***
OBJECTIVE
A challenging and rewarding position in the computer field utilizing my abilities developed through experience and education with the opportunity for professional growth based on performance.
EDUCATION/CERTIFICATIONS
Fast Train of Jacksonville Jacksonville, Fl
Course Study:
A+, N+, MCP, MCSA/MCSE, Security +, and CCNA
Certificates Earned:
A+, N+, and MCP
TECHNICAL SKILLS/CAPABILITIES
Hands-on PC assembly, repair, deployment and troubleshooting
Network configuration, maintenance and management
Windows Server 2003 & 2008 Windows/XP/Vista/7/8/10 Migration, Deployment, Administration, Design, Architecture, Security
All current bus architectures including PCMCIA, PCI, ISA
Install and troubleshoot any type of drive from IDE and SCSI-3 to other storage media
Upgrade and troubleshoot motherboards, processors and system RAM
Memory issues – SIMMS/DIMMS/RIMMS and memory allocation
Configure, and troubleshoot system resources such as IRQs, DMA and I/O ports
Operating systems Windows Server 2003 Windows Server 2008,Windows Vista,and Windows 7/8/10
Create and manage files and directories, and change file attributes
Basic disk management procedures
Identify and remove viruses; protect systems from future infections
Networking standards, network troubleshooting, cabling, switches, routers
Client/server relations, peer to peer
Network infrastructure
Installing and upgrading to Windows Vista/7/8/10
Implementing and conducting administration of resources
Implementing, managing and troubleshooting Hardware devices
Monitoring and optimizing system performance
Implementing, managing and troubleshooting network protocols and services
Implementing security
Troubleshooting Windows Server 2003 & 2008 network connections and security
Windows Server 2003 & 2008 network infrastructure
Managing DHCP, remote access, network protocols, WINS, IP routing, certificates and network address tables
Configuring active directory, remote access
Windows Server 2003 & 2008 DNS and directory services infrastructure
Managing and administering the Windows Server 2003 & 2008 network
Managing and troubleshooting clients workstation and servers
Active directory organizational units and groups
Also skilled in many graphics and office software packages such as: MS Office, MS Publisher, Internet Navigation, MS Outlook, Kronos,
EMPLOYMENT
Independent Computer Consultant
Fernandina Beach, Fl
2002 – Present
Technology Manager/General Manager
Sandy Bottoms Bar and Grill
1/13 – 1/17
Responsibilities include: Safe guarding, replacing if needed and updating point of sales main 2003 windows server, ten point of sales computer stations and printers, Safe guarding and replacing if needed twenty-one power over Ethernet 720p cameras and ensuring digital video recorder system is recording all daily operations, Maintain three administrator computers running windows 7/8/10, Maintain full battery backup system for three point of sale computer stations, one 2003 windows server, and a credit card verification off line system. Performed daily back up of all point of sales information, payroll, and credit cards processing information. Updated facebook and website system dedicated to the restaurant operation. Electronic food and beverage inventory, budget control, payroll and scheduling, and direction and training of a twenty-five person staff. Consisting of four bartenders, five chefs, fifteen servers, and a night public space attendant. Conducted daily inspections of kitchen, bar, and dining area. Expedited during lunch and dinner periods. Booked live bands and d.j.’s for five days a week. Received food manager certification from the state of Florida. This restaurant / nightclub have a seating capacity of two hundred thirty people inside and another one hundred people on an outside deck.
Geek Squad/Best Buy
11/09 – 11/13
Responsibilities include: Diagnosing all hardware or software issue’s on desktop or laptop computers with the customer, give the customer full sound advice on how to proceed resolving the issue, Running geek squad designed software for detecting and removing viruses, malware, and rootkit viruses. Completing follow up work needed on all desktop or laptop computers left with the geek squad agency Servicing all computers with hardware issues, video, sound, and driver issues or upgrades. Servicing Window Vista, and Windows 7/8/10 operating systems. Installing Printers, setting up wireless networks, and installing network air cards. Upgrading systems to Windows 8/10 and installing Microsoft 360 Office software. Diagnosing and setting up all digital TV’s, sound System, apple iPods, android tablets, and I-pads.
Automated Minibar System/Room Service Manager
Omni Hotel
Amelia Island Plantation
5/05 – 1/13
Responsibilities include: Management, food and beverage inventory, budget control, payroll and scheduling, and direction and training of a fifteen person staff. Restocking, repairing, and maintaining entire automatic minibar system consisting of two hundred forty-eight minibars for each guest room. Monitoring a Twenty-four-hour phone operation consisting of three eight-hour shifts. We provide food service for the entire thirteen hundred and fifty acre plantation area with four vans.
Director of Housekeeping
Omni Hotel
Jacksonville, FL
2/02 – 05/05
Responsibilities include: Management, purchasing, budget control, payroll, direction and training of a forty-seven person staff consisting of three housekeeping supervisors, twenty-nine maids, three public space attendants, three housemen, two turndown attendants, and seven laundry attendants. Conduct daily inspections of rooms, public areas, and laundry operations. Maintain an accurate inventory, general cleaning, and service of all types of linens. This hotel consists of three hundred fifty-four rooms, nine meeting areas, two ballrooms, and an outside pool area.