Victoria J. Sellers
La Crescenta, Ca. 91214
*************@*****.***
QUALIFICATION PROFILE: I have over 25 years of leadership and front line underwriting along with hands on management experience in underwriting, training, sales, retail, wholesale and correspondence within the mortgage industry. Very experienced in creating and implementing operations and sales training programs that improve productivity and quality of performance. My current knowledge is very detailed in understanding the regulatory requirements governing the mortgage banking industry.
KEY ATTRIBUTES, TRANSFERABLE SKILLS & BUSINESS INTEREST
Problem Identification & Resolution
Strategic Planning
Recruit, Hire & Supervise Staff
Extremely Strong Customer Service
Regulatory Development
Staff Development
High Level Conforming and Jumbo Underwriting
Multiple Site Operations
Underwriting
Quality Assurance
Contractor – Self Employed
March 2015 – Current
Contracted with Attorney and Banking organizations for Underwriting Analysis. Additional information is available upon request.
Bank of America
Fulfillment Team Lead
Retail Lending of Conventional and Harp Financing
July 2011 – December 2013
Underwriting and processing management position with a total of 14 direct reports which included all current requirements for compliance, processing, underwriting, loan closing and audit. Achieved individual testing approval for the highest level (6) offered for approval signature. Maintained monthly volume and quality along with customer service levels at all standards set. All procedures completed via paperless environment with strong audit procedure compliance. HARP financing offered due to VA direct contract with B of A and upon expiration of contract a conversion to Convention Conforming and Jumbo financing. All staff loan approvals were re-underwritten by me prior to moving into closing to ensure quality.
Additional information can be proved during interviewing process.
Bank of America-Countrywide Home Loans
Fulfillment Team Lead
Wholesale Lending
February 2009-June 2011
Position required a minimum 10 direct reports of wholesale underwriters. Responsibility included managing along with mentoring staff and working closely with the external/internal customer base. Ensured that the inventory was kept to the required service levels set. Provided reviews and 2nd signature on challenging loan requests. Successful for bringing branch out of a negative SUS rating, negative audits and service level (ECOA violation and Branch Remediation).
Countrywide Home Loans
Team Manager
Correspondent Lending
October 2005-January 2009
Correspondent Lending Division which involved management for a team of 10 Underwriters and 6 Re-verification Clerks. Liaison with our internal Closing Division and direct contact with the various lenders presenting the trade inventory. I also was the Western Lead Manager for the special CSC trades negotiated by the Countrywide Bank Division. All inventories were underwritten via DU/LP or manually. Guaranteed that the inventory conformed to the commitment agreements for each individual lender. Inventory included Convention Fixed and Adjustable products for conforming and Jumbo standards.
GreenPoint Mortgage
A.V.P. Underwriting Manager and Operations
Wholesale Lending
August 2004 – November 2005
Managed a team of Senior Underwriters, Condition's Specialists, File and Doc Customer Service Reps. Successful at developing a large portfolio of saleable loan production that adhered to monthly and annual goals. Provided the second signature on all loans exceeding the Underwriter’s approval authority along with approving all branch level exceptions. Worked directly with our corporate division for the branch development in operations to increase revenue and simultaneously supporting the secondary marketing division with investor relations.
Indymac Bank
Underwriting Team Manager
Wholesale Lending
February 2002 – July 2004
Underwriting manager of a team of 8 – 10 Senior and Trainee underwriters for the Wholesale Division. Responsibilities included training, coaching and monitoring the staff to ensure the quality and volume levels were successful at the required standards. Our Cliental was provided a Service Guarantee for turn around times which was held by a contractual standard with penalties. Service Guarantee was rated at the highest standard available. Second level approval for loans up to $1,000,000. including final decision on all appraisal issues. Assisted the internal sales and broker cliental with any related questions for underwriting, pricing and closing.
Indymac Bank
Additional Position Assigned
Management for flow and closed loan intake departments. Intake procedures on advance best practices including compliance. Responsible for all loan conditions received and re-verification procedures prior to closing. Held the storage maintenance of all loan files that included disbursement to supporting departments. Control over all mail intake and reroute.
Management of Bulk Originations from intake to purchase with a staff of 25 employees on a 24 hour operation.
Contractor – Self Employed
November 2000 – January 2002
Contracted with numerous Banking Institutions for underwriting and secondary marketing functions including audits. Held a portfolio of 100+ companies needing support for short assignments through out the U.S.
The CIT Group
Branch Manager
Consumer Finance
October 1996 – April 2000
Assisted in opening a Pasadena Branch and establishment of staffing for Sub-Prime wholesale originations. Complete responsibility for net branch requiring branch supervision, originations, training and continuous recruiting for operations and sales staff. Final decision on all underwriting recommendations which also included final loan pricing. Achieved all production requirements for volume, quality, profit and market share. This resulted in achieving the Corporate Presidents Club Award and Stand.
American Savings Bank
Branch Manager
Retail Lending
September 1995 – September 1996
Managed and recruited for a Bank Branch of Retail Mortgage originations that where also processed and closed within our branch. Branch consisted of 10 Loan Consultants and 7 operations employees. Worked closely with corporate to set and achieve business plan for the San Gabriel and Conejo Valleys. Net Branch that required constant supervision and training for staff. Monthly and Annual goals were completed to the standards required.
1st Nationwide Bank
Area Manager
Retail Lending
August 1990 – May 1995
Managed two separate lending branches that covered the San Gabriel, Los Angeles and Conjeo Valleys. Recruited and held a staff of 14 Loan Consultants and 12 operational staff. Maintained volume standards, processing, underwriting and loan closing levels with in each branch. Daily supervision for sales and operational staffing completed at all levels set by corporate standards. This resulted in achieving Circle of Excellence Award Win for 4 consecutive years.
Additional information available in detail for all positions listed. Also positions prior to 1st Nationwide Bank were in the underwriting field.