Windows Server Support

Suhas Mishra

***, ********** ********, *********, ** N2N 3R7 Phone: 519-***-****;

Email- ***********@*****.*** LinkedIn: https://www.linkedin.com/in/suhasmishra

PROFILE

Highly motivated professional having 6+ years of I.T experience in Windows Server Administration, Exchange Environment, VMware, Veeam Backup Solutions, SAN Storage (HP3PAR) and IT Support. Actively demonstrated strong analytical, troubleshooting and Interpersonal skills with a customer focused approach.

Key competencies include:

Adept at maintaining complete IT infrastructure including Server Hardware, VMware Environment, Data Storage, Switching & Routing, server Backups, E-Mail, Firewall configuration, Spam Filtering, AV, VPN, Mobile Devices, VOIP Systems, Network Monitoring and all Microsoft Technologies

Fixed Computer and Network issues, providing preventative and reactive IT support to Client Pc’s.

Confident working in Windows server 2008 R2, 2012 R2 environment, experience with Cent OS 6.0

Strong customer centric approach with excellent Analytical, Coordination, Presentation and Leadership skills; skilled in grasping the big picture and conceptualizing solutions.

SUMMARY OF ACCOMPLISHMENTS:

Network / Server Administration in North America:

Responsible for Windows Server 2008 / 2012 AD Administration

Responsible for Hypervisors ESXi 5 / 5.5 / Hyper V 2008 (2 DRS Sites and 3 Branch Offices)

Deployed and support virtualized hardware on HP Converged System’s Blades on VMware 5.0 and 5.5

Storage Management:

SAN Administration of HP Converged System CS700 storage arrays (100 TB) complete with storage provisioning, volume replication, monitoring performance and capacity analysis using HP OneView

Perform SAN volume Snapshotting, SAN volume cloning, SAN Volume allocation and Array volume replication, using VEEAM 8.0 as a Backup and Replication application for managing all onsite/offsite SAN/NAS storage volumes.

VMware / Hyper V Administration:

Administration multiple Hyper V installs / VMware vSphere 5.0 /5.5 Vcenter servers across multiple Client sites and at the Foxnet Data center

Maintain optimal performance of ISCSI VMware infrastructure

Use Veeam 8.0 integration for VM Snapshot management

Corporate Messaging (Exchange 2010, 2013):

Email Administration of Mailbox, Client Access, Hub Transport, Edge and Unified Messaging Servers

Managing Client-side Features Outlook Web App and RBAC

Corporate Desktop and Laptop deployment, support, imaging

General hardware deployment (printers, scanners, video conference)

Responsible for MIS Project Management as required

Other duties as required

Suhas Mishra

Technical Skills and Experience:

Windows Server 2008, 2012 – more than 2 years

Exposure with SQL Server 2012 / upgrade / maintenance / installation – more than 3 years

VMware ESXi automation – more than 2 years

Windows Backup - more than 4 years

WSUS / WDS / ADDS / SCCM / IIS / FTP/ TFTP / PXE– more than 4 years

Windows XP, 7, 8, 8.1, Cent OS – more than 3 years

VEEAM Enterprise Plus Edition 8.0 & 9.0, VEEAM ONE 9.0 – currently using

Enterprise Environment – more than 5 years

Exposure working with SAN /NAS storage – more than 1 year

EMPLOYMENT HISTORY

Foxnet Solutions (Data Center) - Waterloo, ON - December 2015 to Present

Sr. Windows Server Administrator

Lead the design and implementation of windows server infrastructure for physical and virtual environments within multiple data centers in Canada

Design, document, implement, and test the disaster recovery and business continuity solutions

Setup, Configuration and administration of Windows Servers (2003, 2008 R2, 2012 R2)

Manage Windows AD environment including group policies, VMware Server Environment with VMware Clients

Maintain backup of files servers, Image backups using VEEAM backup solution & HP3PAR Storage

Maintain and Administer Exchange Server (2010, 2013) environment.

Manage storage area networks capacity planning and efficient utilization purposes

Use of Time: 40% Server administration, 20% Backups, 20% Exchange, 20% Project Coordination

REENA – Thornhill, ON. March 2015 – Dec 2015

IT Support (Network / System administration)

Responsible for maintenance of Symantec Data Backup system (both Weekly / daily incremental)

Responsible for maintenance of Esex centralized Virus Protections system, with daily maintenance / configurations of workstations and updated virus signatures.

Responsible for maintenance of all VPN / Firewall appliances and Routers, supporting more than 150 daily connections from Remote Support users.

Responsible for configuration and implementation of ServicePlus Ticketing system, and documentation.

Responsible for documentation of common issues, and linking them to the IIS 8 Web server running in Windows Server 2012 environment.

Responsible to support 23 thin clients, running in VMware environment, supported with Windows Server 2008 R2 backbone.

Deployed PXE environment for Thin clients, as a back-up strategy for supporting virtual clients in VMware 5.0 environment.

Responsible for development of GPO’s and deployment across workstations, with specific drive mapping strategies as per user profiles and needs.

Use of Time: 40% Ticketing, 40% Deployments, 20% Server administration & maintaining Backups

Suhas Mishra

Desjardins Financial Independent Network – Mississauga, ON 2010 – Sept 2013

System Administrator

Responsible for fixing hardware and application issues, pertaining to Microsoft windows environment

Responsible for providing application license updates, renewals and applying approved windows and application update patches while performing background jobs (Data Back-up, Image restoration).

Installed new software releases, system upgrades, workstation troubleshooting, content monitoring using Network filter monitoring applications(WireShark) and hardware devices (Iron Port) improving network bandwidth by 22%..

Created a step-by-step process for deployment of VMware using ESXi 5.5 OS and scripting of auto deployment of Client workstations, with VMware appliance and VMware Client web interface, rendering a projected saving of over $100,000 in hardware upgrades for client workstations every 2 years.

Use of Time: 40% Server Administration, 20% Backups, 10% Data Processing, 30% Hardware upgrade

BLACKBERRY Ltd. - Waterloo, ON 2005 - 2010

Operations Support - Production

Responsible for building and programing for Siemens range of component placement machines, for special builds, using and integrating VB and Excel data sheets.

Provided Technical support for 200+ end users (local office, employees via phone, e-mail, in person, and remote applications)

Troubleshooting hardware and software problems with Windows’s server 2000, 2003, 2008, windows Operating system Windows XP, vista, 7.0 windows 8, windows CE

Installed Hard disks, CPU, Memory, Power supply units, Network cards, Video graphics card, Hard disk controller’s card on desktop computers, configured switches, Printers, troubleshoot network cable issues.

Use of Time: 40% Service Desk, 10% upgrade, 20% Hardware Deployment, 30% Patch management

KAVIN INTERACTIVE INC. Vadodara, Gujarat, India 2003-2004

Portal Coordinator – Web Development

Responsible for all content related issues, using and integrating content in relation to web crawlers and other Google promotional tools for updating site ratings resulting in improvement of sites by over 32%.

Promoted to Web Portal coordinator position, after successful execution and deployment of community portal, celebrating wine festival (suburban area of Illinois, napervillecity.net) netting major revenues of over $600,000.

Led a team of 8 programmers and developers for Web portal development project (compositeworld.com), with a final auctioning of the website for close to a million dollars.

Responsible for the creation, programming and managing professional and appealing websites using JavaScript, CSS, VB.net, ASP.net and designing with interactive applications like Dreamweaver CS 8.0, Adobe Photoshop 8.0, with a back-end experience working with MySQL, Apache 6.0 and JRun servers with the help of DBA programmers.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Completed certification by Comptia for A+(Oct 2014 - Canada)

Completed Post Graduate Diploma in Network Administration and Systems Engineering, Conestoga College, Kitchener, ON, Canada.(completed on Jan 16th 2015)

Bachelor’s Degree in Commerce, majors in, Personnel Management & Industrial Relations(India -1995)

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