**-** ********** ******** • LONDON, ON • N*X *C*, CA

•E -MAIL RK_I SSA@HOTMAIL . COM • MOBILE 5-19-854-**** Dear Mr/Mrs;

During my internship at Tenzing Communications, I reported directly to and worked closely with the President and Creative Director. I was responsible for developing and writing positioning tag-lines, e-blasts and designing a POP graphic display, as well as, producing and editing a video interview and clip reel. I also researched and compiled information for a digital engine communications / marketing plan. I am an enthusiastic, focused, hard working individual who takes pride in the uniqueness and quality of her work. I have a bachelor's degree in Media, Information, and Techno-Culture (M.I.T.) and a post- graduate Public Relations diploma, both obtained from The University of Western Ontario. I bring the energy, passion and commitment to excellence necessary to thrive in any atmosphere.

My internship at Tenzing Communications provided me with the unique opportunity to tackle several different projects ranging from video editing to writing positioning tag-lines to restructuring website content.

I look forward to meeting with you to discuss this opportunity and my qualifications in more detail.

Sincerely,

Rana Issa.

30-59 PENNYBROOK CRESCENT • LONDON, ON • N5X 4C3, CA

•E -MAIL RK_I SSA@HOTMAIL . COM • MOBILE 5-19-854-**** RANA RANA ISSA ISSA

OBJECTIVE

To obtain employment within your company, where earned education, experience and knowledge can be fully utilized and developed

EXPERIENCE

BT Consulting 2014-2015

Marketing Assistant

n Designed Blue Turret Consulting’s landing page and website using Webflow’s website builder n Wrote various marketing material such as, success stories, customer personas, and call-to-actions n Researched and compiled statistics of Blue Turret Consulting’s services and potential clients n Conducted an a / b testing marketing campaign

Echo Power Equipment Group 2014-2014

Shipper & Picker

n Trained and provided work direction as well as, picked, checked and shipped parts n Experience working with Loomis, Purolator, and Cardinal shipping systems Green Earth Stores 2012-2014

Lead Warehouse Worker

n Picked, checked, packed, and shipped goods to be sent to various Green Earth store locations n Communicated with various management personnel; trained and provided work direction n Unloaded, built and tore down displays and set-ups at various offsite trade-shows and exhibits Connected Multi Media Corp. 2012-2012

Social Media Intern

n Responsible for compiling weekly social metrics of various clients across all social media channels n Utilized Klout, PeerIndex, Kred and Alexa to measure influence and traffic ranking n Researched and prepared social media reports

n Proficient knowledge of Salesforce, Twitter, Facebook, Youtube, LinkedIn and Flickr Tenzing Communications 2011-2011

Intern

n Assisted in the structure and content design of Ontario Brain Institute’s new website n Video edited and produced an on-screen interview, as well as a video clip reel n Helped in creating positioning lines and in the design concept of a POP graphic display n Researched and compiled information for communications / marketing plan n Utilized Google Analytics to track website traffic and marketing effectiveness n Wrote various Skype user scripts for an online user-friendly video interactive help tool for clients n Proficient knowledge of Illustrator CS5, Photoshop CS5, Final Cut Pro, PowerPoint, Excel and Office 30-59 PENNYBROOK CRESCENT • LONDON, ON • N5X 4C3, CA

•E -MAIL RK_I SSA@HOTMAIL . COM • MOBILE 5-19-854-**** Huron University College 2010-2010

Communications Intern

n Prepared monthly media advisories and wrote media releases for events and conferences happening in and around campus

n Updated media contact lists local and national, tracked and recorded media hits n Video interviewed, filmed, edited, and wrote faculty and students’ profiles n Designed posters for various initiatives such as, The Globe and Mail’s 2011 Canadian University Report Survey

n Sat in on redesign proposals for Huron’s website, viewbook, and advertising from PR agencies Citi Cards Canada 2007-2010

MasterCard Late-Stage Collector

n Responsible for the timely and effective handling of all back-end customer calls n Listening to customers and applying the right remedy to resolve the delinquency n Assessing and preparing accounts for possible legal Portfolio Management Group 2006-2007

Account Representative

n Responsible for the timely and effective handling of all TD accounts n Recommend alternative strategies to assist customer in rectifying their financial situations n Successfully met and exceeded set quotas on a regular monthly basis Millward Brown 2004-2006

Market Research Analyst

n Responsible for gathering accurate and quality information n Meeting daily assigned quotas

n Promote and foster teamwork and good morale

CHRW Radio Station 2002-2004

Reporter / Editor

n Covered the G8 meetings in Calgary, Alberta Kananaskis n Wrote daily reports, live call-ins, live-to-tape, compiled four tapes full of material, resulting in a half hour news piece

n Radical Radio on-air spoken word host

n Certificate of Appreciation: CHRW / TV Western for Most Promising Volunteer n Certificate of Appreciation: CHRW / TV Western for Outstanding Spoken Word Show n Responsible for booking guests, researching, interviewing, editing, and meeting weekly deadlines n Responsible for the airing, content, and production of five shows as well as, conducting monthly evaluations for each show

EDUCATION

The University of Western Ontario 2009-2010

n Post-Graduate Public Relations Diploma

n Developed skills related to social media, networking, demographics and media relations The University of Western Ontario 2001-2004

n Bachelor’s Degree in Media, Information, and Techno-Culture (M.I.T.) n Developed skills related to public relations, communication strategies, and marketing techniques

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