Quality Engineer Management

MRIDUSMITA RAJKHOWA

Email –********@*****.***

Phone – 734-***-****

Summary:

Innovative and self-motivated professional having a diverse background of Engineering and management. Positive attitude, excellent interpersonal skill, ability to learn, excellent organization and communication skills, team player, and able to work independently. Have a handful of experience working with Quality tools – APQP, MSA, PFEMA, SPC, 8D, 5S, CAPA,QMS, gage R&R., Lean manufacturing, Six Sigma and able to manage all aspects of customer PPAP schedules, submission, responses and follow up activities. Strong statistical and analytical skills and having experience working with MS project, MS SQL SERVER as well.

Education:

MS in Industrial Engineering – GPA 3.4

Wayne State University, Dec -2015

MBA in International Business & Marketing - GPA 3.6

Fortune Institute of International Business, New Delhi, India,

(A partner Institution of Sam Walton business School, University of Arkansas, USA)

B.E. in Mechanical Engineering – GPA 3.64

Biju Patnaik University of Technology. Orissa .

Skills:

Applications: Microsoft Office Suite (Excel, Solver, Access, Word and PowerPoint), Adobe Photoshop, Six Sigma methodology (Green Belt)

Software: AutoCAD, SPSS. QM, Minitab, MATLAB, Microsoft SQL server, ARENA, MS Project.

Professional Experience

Ford Motor Company Sept 2015 to February 2017

PDC Dearborn,

Design Quality Engineer

AAR approval for all appearance parts for Program U611, D544, C344, C346. Establish minimum acceptance standards for interior / exterior parts

Support Interior and Exterior Feasibility Teams on multiple programs.

-worked on Ford 2016 & 2017 C346 (Focus), C344 (Cmax) and Lincoln D544 2017 Continental.

Supports development of the Production Direction Letter (PDL) with CMD and Program Management

Supports Color and Material Design (CMD) and Design Studio with feasibility assessments

Provide Part grain mark up; Grain Sign off and Harmony Appearance Approval (AAR) Sign off; Seat sign off; Capacity Tool signoffs; Color Harmony Sign off (Launch Vehicle Review);

Working as a member of global Design Quality team to deliver released surface to specified Color/Texture/Gloss and achieve vehicle system appearance harmony Position Description. Perform Color harmony reviews at each production build phase- VP(Verification Prototype), TT( tool Trial), PP( Pilot Production), Mp1 (Mass Production 1) & Mp2 (Mass Production 2) phases

Working on updating of generic ESOW, MSOW and SCCAF documents.

Conducted extensive and ongoing risk-based assessments of supplier corrective action solutions while recommending and implementing client-specific consultations.

Work with various groups including CMA, Program Management, Body Interior / Exterior D&R, STA, NMP, VO and Suppliers (including Tier 1, 2 and raw material suppliers).

Identified negative/positive trends and implemented Supplier Corrective Action Requests (SCAR) when necessary. Reviewing corrective action submissions, preventive action submissions, up to the verification of closure.

Performing readiness reviews for various projects and working with suppliers during the initial phase of development of prototype ground system vehicles. Aid the supplier with incorporating Quality detection within the process layout.

Supports part sign-offs for the final Mold Flow Analysis performed by PD CAE. Ford D&R, Tier 1/ Molder, Craftsmanship and the Tool source will also sign-off the Mold Flow Part Analysis.

Provide, part grain mark up.

Virtual grain/ texture mark up, checking and adjusting depth of grain to tooling draft angles.

Physical part mark up for texturing part, confirming or adjusting virtual grain mark up and checking for part visual defects.

Verified, documented and logged all supplier corrective actions instituted for each project

Provide feasibility guidance to suppliers, D&R Engineers when needed.

NYX.inc (Livonia assembly) July 2014 to August 2015

Quality Engineer (Production Shop Floor)

Responsibilities

Served as member of quality or manufacturing assurance team, responsible for recommending, planning, and implementing optimization quality process and continuous improvement of products, processes, and the quality management system in manufacturing with assembly of GM X351, T300 and J3000 production Line. (Door Assembly and Center console Assembly).

Managed the customer interface with respect to quality issues and complaints, provided follow-up measures and updates; facilitating relevant resolutions in time and keeping customer satisfaction.

Update and manage control plans and PFMEA in process and PPAP books for all production and service parts. Worked and have experience with basic quality tools – FMEA, APQP, PPAP, SPC, 8D, Error Proofing, ISO9001 and 5S. Have experience in preparing and submitting the required documents for PPAP and AAR on GM’s GQTS system.

Create and verify standardized work instructions, procedures and make sure quality alerts are clear to the operators and followed on the production floor

Implement containment actions while defining root cause analysis of non-conforming products and provide corrective and preventive actions to customers and thereby improve quality internally and externally.

Worked during audits such as TS16949 and prepared documentation

Conduct weekly team meeting with customers and delegate tasks to implement corrective actions.

Worked as a team member to provide expertise and lean manufacturing strategies to increase ROI and throughput. Worked on planning and designing manufacturing process for new production lines. Maximized efficiency by analyzing layout of equipment, workflow methods, and work utilization.

Consulted with manufacturing team to identify best practices for corrective actions, and developed documentation system to ensure accurate and timely updates.

Identified and implemented quality optimization impacting manufacturing lines.

Completed comprehensive time study to develop guidelines and procedures to define standard work and provide foundation for continuous improvement and shortening lead time for delivery to customer, identification of waste such as excess transportation and waiting.

Identified, investigated and determined final disposition of non-conformance

Responsible for internal audit and participated in 3rd party Audit.

Bhawanipur Tea Industry Pvt Ltd, India June 2012 to July 2013

Assistant manager of operations and supply chain

Responsibilities:

Managing manpower and maintaining a high level of productivity and efficiency

Gained hands on experience on production floor and worked in production planning, inventory management, collaborative logistics planning and optimization of logistics and transportation.

Ensuring the personal safety and safe working environment of staff

Allocate staff to perform tasks according to prioritized needs

The constant revision and updating of staff BOP’s (Best Operating Practices) to comply with changes within the operating systems

Monitoring data management to keep accurate product, contract, pricing and invoicing information. Working closely with suppliers and customers to improve operations and reduce cost.

Communicating needs & objectives to managers & key personnel in procurement, logistics & distribution.

Negotiating contracts to reduce costs and achieve maximum efficiency and obtaining quotes for transportation and also making cost comparisons

Maintain and reporting DPR (Daily Progress Report) to the higher management

In Plant Training and Internship Projects:

Oil India Ltd., Guwahati, India 3 months

Management Intern

Responsibilities:

Designated to research on ‘Performance appraisal at executive and employee level’

Phillips Electronics India Ltd, Guwahati, India 3 months

Management Intern

Responsibilities:

Lead project on ‘A market survey based on trade prospect of PHILIPS intelligent water purifier in Guwahati’

Performed an extensive market research to determine brand Image, competitor analysis, SWOT analysis, brand visibility and market share.

Involved in product promotion including designing campaign, leveraging local media and other secondary mediums of communication and designed a model for brand positioning

Indian Railways - East Coast Division, Orissa, India 3 months

Central tool and training center, Orissa, India 3 months

Project on ‘AUTO-CAD’ included CNC machine and Flexible Manufacturing System Workshop.

Reference on request

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