TEGEGN ANEGAW DAGNEHEGN
COLUMBUS OHIO 43209
acy9f7@r.postjobfree.com
Education: Columbus State Community College Columbus, Ohio
Cisco Certification Network Associate 2012
Cisco certified Network Associate 2013
Cisco ID NO CSCO12125327
Microlink Information Technology Addis Ababa, Ethiopia
Associate Degree in Computer Engineering 2004
Work Experience
Comm-works/JPMC
Retail Network Engineer Dec 2014 – present
Work on
Branch 2.0
Refresh Network, Switch Ethernet, Bandwidth, WiFi
Follows established standards and procedures and completes the implementation with high quality.
Implementation and execution of complex network hardware and software configurations .
Updated the Visio on, document the issue occurs, escalated some issue if it is needs,
Remove old tools from the systems like aims, darts, added a new gear and scripted them
Through NASH .
Remotely, SSH, telnet and modem
Netech Corporation August 2012-august 2013
Associate Systems Engineer
Park National Bank
Configure switches and routers, WAAS as well as activating Ethernet services,
TCP/IP routing and subnet ting, basic IP security, ATM, MPLS, VOIP, BGP, QOS, OSPF,EIGRP
Programming, testing, and troubleshooting network elements, such as DVR, UPS
Identify connectivity points to obtained IPs and ports and documented Remove the old switch and router, install with 2911 Cisco router and 3560 switch On site ATM –ping from the router and switch
DVR ping from the router and switch
UPS ping from the router and switch
Call century link for porting
Verify the branch manager completed the PNB internal checklist if issue happened resolve
Clean, maintain and arrange the network cabinet
Install IP Cisco Phone 8945 k9
Verify if cables are labeled with numbers for the network drop Work with IBM as Contractor (Hilton project)
Install Operating System, Applications, Hardware (replace printer and old desk top) Install T-1,DS-1, and fiber, wiring and cabling
Save all the configuration and documented for maintenance purposes
Strong oral and written communication skills and proven experience supporting customers
Coordinate and manage end to end connectivity testing
Go2ITGROUP work Experience July 2012 –2014 as a part time Work at CarMax project
Short term contract as Technician level 1, 2, 3
Install operating system and application
Install hard drive, power supply and fan
Capture, deploy the operating system and backup
Work on Hilton project as a Technician level 1, 2, 3
Gap Inc. 2006-2013
Merchandise Processer
Performing routine quality check of returned item.
Productivity standards and accurate data entry.
Verifying all outbound products on the Sterling (WOMS & OMS) system.
Modifying orders prior to shipping ordered products ensure to check the availability of the product in appropriate aisle.
Performed quality assurance of shoes and conducting inbound shoes inventory.
Performing product return processing and reading customers' products description notes.
Constructed alert notes to customer service representative regarding an issues or concerns that customers may raise questions on a product quality.
Ethiopia Telecommunication Corporation 2004 – 2006
Helpdesk Support
Skills
Various computer software and operating systems including:
Window 2000/XP
Windows Vista
Window 7
Microsoft Office
Cisco Phones
Cisco Routers
Cisco Switches
Networking Systems
WiFi Systems
Hardware
Repair computers
Install networking system
Update Wi-Fi capabilities
Remove computer viruses
WAAS
Ethernet services,
TCP/IP
Subnetting
IP security
ATM
MPLS
VOIP
BGP
QOS
OSPF
EIGRP
DVR
UPS
References: Available upon request