Customer Administrative Assistant
Resume:
ZUBAIR A. SHAIKH
*********@*****.***
SUMMARY
More than 6 years of experience, of Anti Money Laundering (AML), Know Your Customer (KYC). Experience in transaction monitoring investigations and customer’s Risk profile, Plus ten (13) years of experience in operations (Fed wire / Letter of Credit Claims Reimbursement) and 6 years of Information Technology.
PROFESSIONAL EXPERIENCE
National Bank of Pakistan Mar 2010 - MAY 2016
New York.
Officer GRADE-II / ANALYST
Reviewed and analyzed OFAC matches and prepare monthly OFAC reports as well as the OFAC annual blocked report.
Interacted closely with other AML and Compliance Surveillance teams regarding necessary changes to the bank’s AML and OFAC procedures.
Identified gaps in transaction monitoring workflow, customer identification program and made recommendations to improve performance and efficiency.
Analyzed, investigate and close alerts generated by the GIFTSEDD system.
Referred suspicious activity to management with recommendations on SAR filling
Acquire necessary information from overseas branches for their customers to meet Enhance Due Diligence (EDD) requirements such as Type of Business, Occupation, Source of Income, Address, client’s customer, jurisdictions of business, etc.
Conduct PEP (Political Exposed Persons) screening of new and existing customers of PakRemit through World Check.
Followed-up with responsible area for explanations and discussions for appropriate action. Determined level of suspicious activity and recommended whether a Suspicious Activity Report (SAR) is warranted
Interacted with Head Office regarding customer due diligence, know your customer and anti money laundering related matters.
Interacted with regulators and auditors regarding know your customer, transaction monitoring and OFAC related matters.
Review the profile of new and existing customers and match with their provided documents ensuring the documents are valid and meet the requirement.
Review the online Customer’s / Beneficiary’s profile of PakRemit transactions, that are “on HOLD”, and reaching out to obtain Beneficiary’s ID if needed. Upon receipt of IDs, upload Beneficiary’s ID, and review and clear transaction if false hit based on D.O.B or P.O.B.
LETTER OF CREDIT Reimbursement Dept Oct 2006 –March 2010
Processing L/C Reimbursement payments using E-GIFTS system
Review messages covering reimbursement claims from foreign Banks or NBP Branches to ensure that they meet the terms of authorization contacting opening bank/branches by SWIFT or Fax.
Acquire necessary information from bank’s customers under Know Your Customer, (KYC) and Customer Due Diligence (CDD) such as Type of Business, Address, clients customer deals countries customer deals with through SWIFT and / or Email.
Handling all correspondence related inquiries regarding late payments, Test Verifications, Asking for Authorizations from opening Bank, using GIFTS and Email
United Bank Ltd Mar 1999–Sept 2006
New York.
Payment Processor
Processed payments using Unibank & Fed line system.
Handled all correspondence related to L/C Reimbursement and processed all enquiries using SWIFT, PRIMECOMM and Email.
Review messages covering reimbursement claims from foreign Banks or UBL Branches to ensure that they meet the terms of authorization contacting opening bank/branches by SWIFT or email.
Acquire necessary information from bank’s customers under Know Your Customer, (KYC) and Customer Due Diligence (CDD) such as Type of Business, Address, clients customer deals countries customer deals with through SWIFT and / or Email.
Handling all correspondence related inquiries regarding late payments, Test Verifications, Asking for Authorizations from opening Bank, using GIFTS and Email
Habib Bank Ltd. Jan 1991 – Oct 1997
Head Office, Karachi-Pakistan
Worked as Administrative Assistant,
TECHNICAL SKILLS & EDUCATION
PRIMECOMM, SWIFT, Fed line, MS Word, Excel, E-GIFTS, Horizon, SCO UNIX, Windows
Graduate (B.A, Economics) from University of Karachi, Pakistan
AWARDS & APPRECIATION
Received Spot Award by Regional Chief of NBP NY based on my excellent performance in 2008
Received Spot Award by Regional Chief of NBP NY based on my excellent performance in 2011
Received Branch Performance Award by General Manager of UBL New York, based on performance for the year of 2001.
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