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Customer Service Human Resources

Location:
Omaha, NE
Posted:
March 12, 2017

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Resume:

ANJANI DEVI DANTHULURI

acy9aa@r.postjobfree.com 809 S 70th PLZ #18, Omaha, NE, 68106 Phone: 217-***-**** EDUCATION

Master of Business Administration (MBA) Aug 2013 – May 2016 University of Nebraska at Omaha

Master of Science in Management Information Systems (MIS) Jan 2015 – May 2017 System Analysis and Design Certificate

University of Nebraska at Omaha

Bachelor of Business Administration (BBA Honors) Jul 2008 – Apr 2012 Gitam Institute of Management, Visakhapatnam, India AWARDS AND HONORS

I) University advantage scholarship II) Union Pacific scholarship III) University Graduate Assistantship IV) GRACA Award V) Club GIM-GU Prize

CERTIFICATIONS AND RELEVANT SKILLS

Certificates: Certified in Bloomberg Market Concepts by Bloomberg Operating systems: Windows OS

Skills: Business Analysis, communication and interpersonal skills, problem solving and critical thinking skills. Technical Skills: Oracle SQL, Php, XML, JSON, HTML, CSS, JavaScript, CMS, JQuery, Bootstrap, C/C++ and Data structures.

Tools and Utilities: Laravel, Heroku, Jira, SharePoint 2013, MS-Office, Php storm, Oracle SQL developer and data modeler, Microsoft Visio, Microsoft project, Erwin, Visual Paradigm, SPSS, Balsamiq, Pencil Project, Kanban, Blueworks Live, Zapier, IFTTT, Trello, Basecamp, Filezilla, Bitbucket, Red Hat openshift, Qualtrics, Wamp server, Tableau, R programming, GitHub, Bloomberg terminal. Additional Skills:

Familiar with Agile software development methodology

Excellent understanding on DevOps

Experienced with EDI standards and processing

Proficient in MS office suite

Strong team player

Excellent written and verbal skills

Fluent in English and Telugu languages

CLIFTON STRENGTHSFINDER RESULTS:

Top five strengths: Input, Context, Restorative, Empathy and Connectedness WORK EXPERIENCE

Graduate Assistant: University of Nebraska at Omaha (UNO) Aug 2014- May 2016

Developed new events, marketing materials, web pages & associated social media; to promote university events and sponsorships to students and outside community

Worked with business department faculty in developing three - student run businesses to foster entrepreneurship on campus

Led student leaders of Collegiate Entrepreneurs’ Organization to recruit new members

Conducted research on microfinance institutions to encourage and increase student access two times to micro funds

Researched and studied off campus funding resources to acquire additional funds for center activities

Pioneered changes to entrepreneurial course material to enhance quality and keep it up to date

Coordinated all activities and events of entrepreneurship center to support yearly goals

Collaborated with nonprofit organizations to promote entrepreneurship to high school students

Managed cost center accounts of center to ensure transparency in center expenses Human Resources Intern: ACI Worldwide, Omaha, NE May 2015 – Aug 2015

Analyzed a lot of random excel Budget and GL data; tracked and organized budget data by all country and local office locations to solve the data inconsistency issues

Worked with global Finance and HR contacts to gather data as needed

Gathered new job responsibilities of positions to create job descriptions Library Student Assistant: University of Nebraska at Omaha Sep 2013 – Aug 2014

Maintained and consistently provided excellent customer service while working extensively with a variety of patron groups at library service desk

Project Intern: Larsen & Toubro Ltd (L&T), Hyderabad, India Jan 2012 – Apr 2012

Worked with L&T Hyderabad Metro Rail team with employee recruitment and database organization

Gathered employee opinion surveys to estimate employee satisfaction and proposed HR strategies to improve employee morale and retention

ACADEMIC PROJECT EXPERIENCES:

Graduate projects: Work on real-time projects to gain exposure to practical business analyst role

Gather business requirements from client to align them with functional and technical requirements and document them

Analyze gathered requirements data, verify requirements and create functional specifications

Create process flow diagrams using Visio.

Provide work estimations in coordination with the development team for change initiatives

Prepare Test Cases for the various modules.

Perform functional reviews and UAT testing of the application before moving it to higher environments.

Conduct weekly team meeting to review the status of the team project

Developed change management and communication plans to organize the project responsibilities

Translate stakeholder requirements into different tangible deliverables such as user stories, use cases, user story map and mock ups to develop a software product to end user within the scope of project. PROJECTS/SEMINARS

Received competitive GRACA (Graduate Research and Creative Activity) award, one of two students selected from College of Business Administration at UNO among 237 applicants, funding for research on microfinance institutions and microentrepreneurs. May 2016 – Mar 2017

Midwest Entrepreneurship Conference organized by University of Nebraska at Omaha COMMUNITY SERVICE ACTIVITIES/LEADERSHIP POSITIONS

Managing Information Systems Student Organization (MISSO): Current president of MISSO. Responsible for recruiting speakers for scheduled meetings and creating networking opportunities for students seeking career direction. Act as a bridge between organizations, seeking talent, and students, providing better opportunities for pursuing a desired job position.

MBA Association: Active member of MBA association. Assist and organize association’s community engagement events. Build networking platform to connect current students with alumni for increased employment opportunities. Bemis Center: Volunteered to fundraising event that typically comprises auctioning of artworks from various artists. Ensured the artwork delivery process is uninterrupted for the auction winners. Utilized various software tools to record registrations, auctions and purchases.

Nebraska Humane Society: Active volunteer at Humane Society in Omaha, Nebraska



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