JAMES LUKA
Joliet, IL *****
**********@*****.***
March 13, 2017
Dear Enormous Enterprise Hiring Manager,
If you are looking for an exceptional Enterprise Architect, look no further. With over 20+ years of IT experience and 10+ years in Enterprise Storage and Data Protection pre-sales and solutioning, I have worked across all industry verticals and designed many different solutions using a wide variety of hybrid delivery and support models to meet my clients’ needs.
Enterprise Storage Pre-Sales and all its support and lifecycle aspects has been my specialty for the past ten years. I was the top selling sales architect in our group, averaging over $80 million in sales over the last three years. The bulk of my focus has been designing and presenting value adding, innovative technical storage solutions to a C-Suite audience. Listening to the customer and establishing a ‘trusted advisor’ relationship has led to consistent sales and repeat business.
I bring a wide range of vendor product knowledge including EMC, HDS, AWS, IBM, NetApp and Symantec. My customer focus has been primarily Fortune 500 businesses.
Please allow me the opportunity to show you how I can expand your footprint in the marketplace as well as being an exceptional team player who values integrity, honesty and transparency.
Thank you for your time and consideration.
Sincerely,
James Luka
James J. Luka
1311 Dauphin Dr., Joliet, IL 60431
Cell: 331-***-**** • **********@*****.***
Professional Summary
Senior Solutions Architect who combines strong technical knowledge and strategic vision. Primarily focused on Fortune 500 companies with the goal of assisting C-Suite executives and steak holders optimize their IT spend and deliver value to their business through innovation and efficiency.
Skills
Business development experience with a strong focus on storage and data management services to Fortune 500 companies.
Developed and presented ‘as a service’ and ‘utility’ solutions to strategic accounts and new logo business.
Implemented Storage Archiving, Replication, Life Cycle Management, and Global DR solutions.
Proficient at taking business requirements and matching them with a cost effective technical solution.
Implemented Public, Private and Hybrid Cloud solutions using AWS, VCE, and Hitachi HUS
Performed Data Center Migrations, SAN and LAN migrations, Server deployments
Experience with Big Data Analytics with some Apache and Hadoop
Strong Project Management Experience
Development of data migration plans, including Dev-Ops and ‘end of life’ migrations.
Excellent presentation and organizational skills.
Effective at communicating complex technical concepts to non-technical executive leadership
Experienced with interactions at all C-level leadership.
Created and presented effective cost models in support of a business case to the client.
Experienced at identifying and pursuing additional upsell opportunities.
Designed solutions using HDS, EMC, IBM, AWS, NetApp, and Symantec products.
Experience with cloud/converged environments.
ITIL certified
Currently pursuing additional certifications
Work History
Senior Sales Architect, 01/2012 to 12/2016
Computer Sciences Corporation
Presented proposals to clients in 2016 that reduced IT spend by over $35Million.
Developed and presented “as a service” opex and capex storage solutions to strategic accounts across North America and Europe.
Managed complex deals end-to-end over $100 Million.
Collaborated with internal technical teams as well as vendor partners to assess and present compelling IT strategies from a storage perspective.
Provided valuable client and industry feedback to internal Offerings Management in order to improve and refine our service portfolio.
Worked in conjunction with outside sales staff by providing marketing slide decks for distribution to clients highlighting our offerings and managed services.
Routinely engaged with key decision makers and stakeholders such as CIO, CTO, and CEO’s.
Created and presented cost models in support of a business case to the client.
Expanded market presence by upsell opportunities in existing pipelines.
Developed methodologies to maximize storage utilization and cost effectiveness for clients.
Designed solutions with High Availability and DR requirements.
Solutions Architect, Principal Lead, 03/2009 to 12/2011
Computer Sciences Corporation
Provided overall architecture support for account based architects.
Architected large multi-phase enterprise projects, including a divestiture of one of the largest Mobile Communications companies in North America.
Organized and led the North American EMC Evergreen Oversight Task Team, designed to review and consolidate microcode upgrades, distribution of alerts, refreshment of ‘end of life’ hardware, and deployment of new utilities. This leadership role additionally interfaced with counterparts in other continents creating a global team to insure excellence in high availability and supportability of all storage.
Developed cost analysis and comparative ROI proposals.
Leverage industry and CSC best practices to the environment to produce an effective and efficient service that meets the customer’s business needs, CSC’s Service Agreements and key financial objectives.
Senior Manager, North America Outsourcing, 07/2007 to 03/2009
Computer Sciences Corporation
Managed the storage and recovery of over 2,000 TB of client data.
Provided management oversight for several key global accounts containing over 6,000 servers and 10,000 backup jobs nightly and an overall success rate of 98 percent or better with several accounts achieving 99 percent consistently.
Managed resources, deliverables and effectively communicated client expectations within the backup and storage lines of service.
Presented, sold and supported technical solutions to CSC account and customer leadership.
Managed SAN storage and data protection operations across several accounts and global regions simultaneously in North America, Australia and Asia.
Managed a dynamic organization of technical staff including hybrid staffing models with off-shore resources in a fast paced, high-demand IT environment.
Led numerous Service Restoration Teams where resources across multiple IT disciplines are organized to restore a failed system to full production capacity.
Education
BA, Northern Illinois University